Alt Hotel Winnipeg

The Alt has really nice rooms and has previously been my go-to spot to stay and give my business. I have never encountered any serious problems until my last stay here. I originally booked this room with a government rate, as previously, they have always accepted it. I arrived at the hotel and checked in with no issues. We got settled in, just for me to get a call around 6pm, that they would not be giving me the same rate and I would have to pay $350 plus tax for a room, that I already checked in to. I protested this rate and the individual on the phone said that the best he could do was $269 plus tax. Keep in mind that I booked this hotel room 9 months in advance, and rates have always stayed at $199 plus tax, even when booking previously. Obviously, I was not very happy. I explained how I had already checked in and had no time to look for anything cheaper. After which he responded with (rudely I might add), “well I can go ahead and cancel your reservation then”. Of course, at this point all hotels in the area were fully booked, and I had no option but to pay this amount and stay here. And it is clear that this man was aware of this. I have always heard of some hotel businesses to be shady, in ways that make them more money. But to treat a regular customer like this, knowing they have no options, is taking advantage of us. I will note my friend also booked a hotel here the same night and her price was changed to $350 plus tax. So, it was not just me who got screwed. I used to praise this hotel and recommended it to everyone I could. I will now shout to the rooftops to avoid this place, as I will never stay here again with such awful treatment of me and numerous people this weekend.

Great location if attending events at Canada life centre. We stayed this past weekend with another couple. Their room was fantastic, but unfortunately our room was kind of gross. Our room had a very musty smell, we notified staff but nothing was done to our knowledge.

The hotel itself is nice. The service was okay. Parking was unclear. When I called a lady told me to register the ticket at the front desk and pay $21. But upon arrival nobody seemed to know and just told us to pay at the parking exit, which was $28. Other than that, we had a great view of Canada Life Center. The room was quite unique in a good way, unlike any other room we had. With Browns Social House being right below the hotel, we didn’t have to worry about driving or cabbing anywhere, before our after the Jets game. Huge plus.

It is truly a 3 star hotel without porter or valet parking services. The check in and checkout process were quick. It is an industrial minimalist hotel. The bathroom and mattress are ok! However the police sirens in the middle of nights made it unbearable to sleep! You can hear everything on the street, unfortunately! The nightly room rate is quite high for the type of room! Sorry I do NOT recommend this hotel!

It’s a perfect place to stay if you need to be in the downtown area for a few days. All the information you need for your stay is available on their website (like parking for example which you need to pay for). I like that you could check in online (like you would do for a flight) and let them know what time you are arriving. The service is exceptional. We also were very pleased that they were able to accommodate our late check out.

Hotel is super clean. Beds are very comfy. Nice vibe in lobby. Parking was easy in the garage immediately beside and a skywalk I to hotel. Forks Market was a 15-min pleasant walk away—lots of food options there. The soaker bathtub was fabulous.

Great, like any other alt. Functional hotel rooms for business people. BUT Even on the higher floors, you heard constant street noise, sirens, yelling. Bring earplugs! Gym needs a lot of improvement.

Stayed for a night. There’s a lot of people outside during our stay because of the hockey game. The room is good. It has a city view, the hotel is connected to the parking lot via skywalk. Thank you for the “little something”

I really wanted to love this Hotel in Downtown Winnipeg but it's just too inconvenient and lacks the most basic amenities and features if you are staying more than 2-3 days. I stayed here for a week and a half. The staff tried to be helpful but many of them had no idea what was open around town, couldn't make restaurant suggestions outside of the one next door and had no idea how to go about using their third party laundry service. They all just work. This location is right next to the life centre so great for short stays but be prepared for the two restaurants nearby to be jam packed if there are any events. I would also add that the hotel is beautiful inside and the rooms were updated nicely. The function of the rooms need major work. All in all, if I were staying for a short time (2-3 days), I would come back. Any longer stay, I would choose a different hotel in a better part of the city. PROS: - Close to the life centre & has 2 restaurant/bars right next door. - Beautiful hotel and clean/updated rooms - Nicely setup for storage space in the bathroom - Blackout curtains - Above average gym equipment - Many taxis in the area CONS: - No water provided for guests - Only 2 bath towels and 2 hand towels provided - Super small shower that leaks everywhere - The two pane windows are very thin and you can expect to hear every yell, every siren and every speeding motorcycle in your room, as the sounds echo off of the buildings. I was woken up at least 4 times per night from all the noise. - Staff is not very knowledgeable or helpful in helping you find places to go. They also don't make it easy to grab a coffee or a drink since they have to make it in the back. - No on-site laundry services - The rooms require you to insert your card to turn on the lights, that are located at the door. Super inconvenient and kind of a silly feature. Just let people hit the light switch like normal. - I tried taking a call in the lobby lounge but the staff vacuums the lobby for a while every morning while people are coming and going. This work should be done in the evenings. - The lights in the lobby can give you vertigo. They constantly slowly strobe on and off. It's another "artistic" feature that doesn't really work for a lobby.

Alright, despite my four star rating, I want to clarify that this is not a "four-star" hotel in terms on amenities. However, for the price you pay and the location, it's pretty good. The hotel is quite modern and new. Their lockboxes are electronic and seem to be wi-fi enabled or something. In order to turn on the lights, you need to insert your key card into a slot near the door. I kind of like this as it helps save electricity. The beds were super comfy as well. While breakfast is only continental, I'm glad there was something. The location is also good as it is right across from the MTS Centre and only a short walk from the Convention Centre. It's good for a short stay.

Can I just copy and paste Bernie C's review? This hotel exactly fit my needs as I was in town for a Jets game. Right across the street from the rink and good internet service so I could work during the day before the game. The modern flair of everything was neat, but not many frills aside from the internet. Perfectly good for my two night stay but I think I would want a little more for a longer vacation.

Oh my gosh! Everything and everyone was absolutely amazing! I had communicated via Expedia message that we were celebrating my friends clean cancer scan by going to Cher. Driving 8 hours to Winnipeg from Minneapolis. These amazing people gave us a fabulous room on the 19th floor... And.... When we checked in..... A flower arrangement with a beautiful hand made note was sitting on the desk, welcoming us and cheering on my beautiful friend, celebrating her strength and courage. Cher cancelled due to illness and if it works for all of these amazing people we really would have been down. So.... Many many thanks to Alt, Ace, Sharon, Catherine, Sahil, Nicholas, Mursal and Dwayne.... And if I missed anyone I am so sorry. We had a most amazing time, despite Cher cancelling. We are anticipating a new date. We pray we can get back there and we will surely stay at Alt and say hello to our new friends! THANK YOU ALL AT ALT! YOU ARE THE EPITOME OF EXCELLENCE IN THE HOSPITALITY INDUSTRY!!!

I stayed here for a business trip and found the staff to be harassing and incompetent. They charged me incorrectly and took no responsibility for the error. Do yourself a favor and stay in a better part of town with better customer service.