Altamont West Hotel

I arrived at the resort on July 1st. It was pretty much what I paid for nothing fancy. I appreciated the peace and quiet for the most part. However, at one point while I was sleeping, it got a bit noisy outside my room. I think a group of guys were hanging out nearby, and it created quite a disturbance. Other than that, it was an okay stay. The location was great close to the beach and restaurants. The scenery was beautiful. Check-in went smoothly, but I did have one issue. When I went to the front desk to ask about breakfast and where the cafeteria was, an employee informed me that breakfast would not be served on the property. Instead, it was being offered at another location just a few minutes’ walk from the hotel. That was disappointing. I’m not sure if it was just for that day or if it’s always like that, but I was turned off by the experience. After that, I didn’t bother asking again. I simply chose to go off the property and have breakfast elsewhere for the remainder of my stay.

Came back to Jamaica for a funeral and just needed a clean place to rest at night. BUT. I found this hotel absolutely perfect. The room was large, and AC worked perfectly. The bathroom was very nicely updated. The housekeepers were fantastic. They work really hard at keeping the place clean. All the staff we came across were super friendly. We had breakfast here and it was always 👌. Ordered from the restaurant a few times in the evenings and portions were huge. Definitely worth it if you just want to stay in. The area was nice as well. Went walking in both directions and can't wait to be able to come back.

Positive: With the exception of the young staff lady at the restaurant your staff was pleasant and helpful. Negative: On the morning of check out I had breakfast at the restaurant and had a unpleasant encounter with a restaurant staff, same young lady that was there the night I checked in. Part of my breakfast was cold, poor attitude, poor service and was ignored.

Loved this place. Marcia was an absolute sweetheart and so welcoming. I did receive some unsatisfactory service from another girl but was unable to catch her name. Rooms are big and have bathtubs. Food was good, pool was decent. Public beach is straight across so you don't have to pay for it. KFC is right down the road and honestly it's a good place. Parking is scarce. Lol

Our flight was cancelled, so we had to find a place close to Montego Bay airport for the night. We had no issues with this hotel. Check in was pretty easy, we had to wait a few extra minutes for housekeeping, but the AC was cold and the shower was hot. There is a bar and a small, clean pool. We walked to a nearby restaurant and the next morning, they helped us get a ride back to the airport.

There is no elevator and there are 3 levels. My room smelled like mildew. The staff was friendly and the food at the restaurant was good.

Arrived ystdy and greeted by a woman on the steps welcoming us to the hotel. There was space to park in the car park at the front of the building. Danique at reception was vey cheerful and pleasant, lovely young lady. This hotel does not have any elevators but we were assisted with the suitcases up to our room. |The room was at the back of the hotel and very quiet and peaceful. We were upgraded and very pleased with the room.|Tea making facilities with a fridge and microwave. The room was very spacious, clean and comfortable with a safe and cable tv.|Breakfast was beautiful, plentiful and tasty. Marcia, our server gave excellent service with a smile and made us feel relaxed and welcomed. |This hotel is in a good location and has a unique feel with artwork from around the world situated in all locations of the hotel. I have already booked my last night stay here and happy with my choice.

You get what you pay for with breakfast included. Stayed one night with friends. Hotel is clean, bug free, with aircon and TV.