Laura L.
Yelp
Well! I booked this hotel about a year ago. My daughter (who lives in Germany) researched for me and said the location was ideal because it is in the designated pedestrian zone. A few months ago, I read some reviews that stated that this hotel was "utilitarian", "loud", "hot" and that employees were "not very nice".
This hotel is not a luxury hotel, if you are looking for that, expect the prices to be much higher and you will find many of these in this area. For me, my single room (my son has one as well) has everything we need. The beds are very comfortable, bathroom has a shower in it and some basic toiletries as well. There is storage space, cupboards and hangers to hang a few items up. A few hooks on the wall too. Our windows face a courtyard (no view) but anywhere you go around the hotel, there are plenty of things to see and do.
We find it to be NOT loud.. I would actually call it on the quiet side. Currently the hotel is completely booked and it is still high season. I cannot hear anything in my son's room next door or in the courtyard. I have not yet heard anything from
Above or below either.
The weather here has been unseasonably warm. Hotels in Europe generally do not have a/c. This hotel (building) was built hundreds of years ago. There is lovely fan provided in my room. My recommendation would be take a shower in the morning and another at night before you go to bed. It helps a lot!.
The employees.. our experience here is without exception, the employees here go above and beyond. One of the shining stars here is Marie! She is so sweet, kind and amazingly patient!!! We (cranky tourists) can be quite a lot of work but she is always smiling and always willing to help in any way she can!
Additionally, breakfast is served here every morning. It is a buffet and everything is fresh and delicious! There is an extra charge and in my opinion it's a bit pricey but it is super convenient and it is nice to have a quiet breakfast in the hotel before dealing with crowds of other hot and cranky tourists. Worth it to me.
If you are looking for a comfortable hotel in a convenient location and you don't necessarily need a luxury hotel, this might be your place!
We will definitely come right back here when we return to Salzburg.