Altstadthotel Weisse Taube

First, with all due respect, this is not a 4-star hotel. The location is 5 star, staff service was 5 star, the bathroom was clean but small. Functional, like a 3 star. Room was plain, clean. No closet. 2-3 stars for lack of amenities. Just a few hangers behind a mirror. We were told breakfast was included at check in, it was not. For the price go to near the fountain for $30 euros a person. Breakfast staff outstanding. There were no bellman, no air conditioning. If you faced the courtyard, sounds echo from apartments and the bar. For the price we paid, I would have chosen the Bristol or Golden Hirsch. Again, no criticism other than whoever gave it a 4 star, not accurate.

As someone who never complains nor has ever written a bad review, I strongly advise against staying at this hotel.||While the location is undeniably convenient, the hotel itself feels as dull and lifeless as something out of the Soviet era. The rooms are tiny, dreary, and far from inviting—making it impossible to relax, especially during a holiday like Christmas Eve when everything else is closed.||The staff were polite and tried to assist, but it was clear that poor management has let them down. My main issue was the non-existent internet, which is unacceptable in 2024, particularly for someone like me who runs a business and relies on reliable Wi-Fi to work. Heaven forbid my wife and I want to FaceTime our families on Christmas! Frequent dropouts made browsing impossible, and despite multiple complaints, I was told there was nothing they could do. They offered a room next door as a solution, but the internet was just as bad there.||I informed the reception that we’d be leaving early due to the internet issues, but in good faith, I offered to pay for an additional night. Unfortunately, management decided to exploit the situation, forcing us to pay for four extra nights instead of acknowledging their failure to provide basic advertised services. As a small business owner, I would be embarrassed and would never charge a client for a service I couldn’t deliver, yet this hotel seemed perfectly comfortable doing so.||Adding to the frustration, services listed on Booking.com, such as washing and dry cleaning for a fee, were unavailable. Instead, we were told to use a laundromat, a completely misleading and inconvenient experience.||This hotel epitomises poor customer service and mismanagement. I cannot recommend it to anyone, and I regret choosing it for my stay. Save yourself the trouble and look elsewhere.

Stayed for three nights in the standard/comfort room. The room was comfortable and has the basics, our bed was nice (not sagging). Front staff were all very friendly and helpful. I feel the location is not very central, it’s just slightly located outside where the main shopping street is, but it’s still within 10 mins walking distance. If you drive and need to pickup/drop off, you need to ask the hotel for the access code to drop down the bollards, some of the streets nearby are barricaded after certain hours. The hotel offers discounted parking nearby at EUR 21.00 for 24 hours. The only minor feedback was, when the ‘no cleaning or do not disturb’ sign is displayed on the door, I expect nobody to enter the room. But, I found the staff still enters the room to change our towels and folded the blankets.

Fantastic location in the old town. This is a good choice for Salzburg. Hotel was very nice, clean with helpful and friendly staff. Room was a little small and I had no view, but I slept well. I did not take the breakfast here and found restaurants and coffee shops close by for breakfast.

Our stay here was wonderful! The premium triple room had plenty of room for our family of three, and two bathrooms was a huge plus. The staff was so friendly and we loved how close it was to the center of town.

We stayed here while visiting the Christmas markets. Great location in relationship to the Christmas market and cathedral. Irish pub right across the street and rooms plus staff were nice.

We spent 2 nights at this small, quiet hotel in the Old Town. We arrived by train, and took the bus which stopped about a block from the hotel. We bought the Salzburg card at the front desk, and used the bus and free admissions to make it worthwhile. The hotel is nice, clean and quiet. Our room was great, very comfortable. We did not pay for breakfast, but ate pastry from the shop just across the road. There are lots of restaurants and shops within walking distance, and the pub next door served us a terrific dinner. The ladies at the front desk of the hotel are very helpful, arranged a taxi for us the day before we departed as we were leaving early.

A warm and friendly welcome greeted us at the ALTSTADTHOTEL WEISSE TAUBE on our arrival to Salzburg. All the staff were informative and happy to help with any of our requests. The continental breakfast was very good with plenty of choice. Our rooms were clean, spacious, well equipped and the bed very comfortable. A great location for all the main attractions and wonderfully situated in the old town.

Well! I booked this hotel about a year ago. My daughter (who lives in Germany) researched for me and said the location was ideal because it is in the designated pedestrian zone. A few months ago, I read some reviews that stated that this hotel was "utilitarian", "loud", "hot" and that employees were "not very nice". This hotel is not a luxury hotel, if you are looking for that, expect the prices to be much higher and you will find many of these in this area. For me, my single room (my son has one as well) has everything we need. The beds are very comfortable, bathroom has a shower in it and some basic toiletries as well. There is storage space, cupboards and hangers to hang a few items up. A few hooks on the wall too. Our windows face a courtyard (no view) but anywhere you go around the hotel, there are plenty of things to see and do. We find it to be NOT loud.. I would actually call it on the quiet side. Currently the hotel is completely booked and it is still high season. I cannot hear anything in my son's room next door or in the courtyard. I have not yet heard anything from Above or below either. The weather here has been unseasonably warm. Hotels in Europe generally do not have a/c. This hotel (building) was built hundreds of years ago. There is lovely fan provided in my room. My recommendation would be take a shower in the morning and another at night before you go to bed. It helps a lot!. The employees.. our experience here is without exception, the employees here go above and beyond. One of the shining stars here is Marie! She is so sweet, kind and amazingly patient!!! We (cranky tourists) can be quite a lot of work but she is always smiling and always willing to help in any way she can! Additionally, breakfast is served here every morning. It is a buffet and everything is fresh and delicious! There is an extra charge and in my opinion it's a bit pricey but it is super convenient and it is nice to have a quiet breakfast in the hotel before dealing with crowds of other hot and cranky tourists. Worth it to me. If you are looking for a comfortable hotel in a convenient location and you don't necessarily need a luxury hotel, this might be your place! We will definitely come right back here when we return to Salzburg.

We loved our stay of three days, our first trip to Salzburg. The breakfast was something to look forward to every day, and the staff were very helpful with everything. We slept very comfortably. Could have used a non-slip mat in the shower, otherwise everything was clean, charming, and convenient. Of course, everyone spoke English better than I spoke German. But they kindly let me try. We are 69 years old, but active, and had no problem walking everywhere in Salzburg, given the very convenient location of Weisse Taube. Highly recommended, and we hope to return.

Sleepless In Salzburg: The Altstadthotel, Weisse Taube hotel in Salzburg Austria is in the heart of what's called "old town" by the locals. It's in a historic building dating from 1365. The hotel location is what drove our decision process since it is centrally located right in the middle of the biggest Salzburg tourist destinations (Mozartplatz area). It is also near several bus stops, just a short walk away. The staff was pleasant, helpful and friendly. The lobby area, hallways and rooms are clean and well kept. They even have free wifi. 2 stars? The room we received was tiny and had no air conditioning. We were there at the hottest time of the year and all we had was a small reciprocating fan to blow on us as we tried to sleep. The was no dresser or armoire and practically no closet space. The shower and bathroom were full sized but the sink countertop was nonexistent and could not hold our toiletries. The bed was a large queen size bed with an almost too soft mattress. The pillows were completely mushy and lacked good neck and head support. Even with the window open it was hot inside. The nightly room cost was way too high and at best this was a two star room.

Don't do it! This was rated as a 4-star hotel online but it's not. First, there is no AC and the temps were in the 90's during our stay. The room was so hot and the noisy pole fan provided didn't do the job. I actually didn't sleep during my stay. The room is extremely small with minimal space to put anything down. I've actually never seen such a small desk. By the time 2 adults with "stuff" came into the room, it felt even smaller. In addition, there were so few electrical outlets, I had to unplug the fridge to use the pot to heat water for "my" instant coffee. On the plus side, the bathroom was nice and new in appearance with a spacious shower. Again, there was minimal space with a narrow shelf to to hold necessities for 2 people. Didn't quite work. It also got very stuffy with the door closed. On our 4 city European trip, this was the most expense hotel and our least favorite. They are selling location and little else.

Best hotel to stay in Salzburg Small boutique place Very clean and friendly Close to all the major attractions and great food Very friendly staff

Spent two nights here and really enjoyed the stay. The location is in a great, close walking distance to the Schloss Hohensalzburg, churches, museums, and shopping streets. The room was fairly nice, and although it overlooked a central street wasn't loud at all. The hotel staff was always very friendly and helpful, providing suggestions for things to do and about Salzburg in general. My only issue is that the doors to the bathroom in the rooms are opaque, so it lights up the entire room in the night when used.