Altstadthotel Weisses Kreuz

A trendy modern-baroque boutique hotel in a historic building in the charming old town of Innsbruck. The reception and popular cocktail bar are on the top (6.) floor where a nice breakfast is served, too. The young motivated staff make you feel welcome and serve a welcome drink of your choice upon arrival. The large room #301 we had was very spacious (but not sure if all "large rooms" are as large as ours which was paraplegic friendly?). Funky furniture and pictures on the walls and very well insulated windows kept it quiet despite being on the main road. You can see that the owners didn't shy away from costs to reinvent and turn the old hotel into a little gem! Highly recommended

I stayed at Altstadthotel Weisses Kreuz for three nights, and the experience was absolutely wonderful—so good that I would happily book it again without hesitation. The location is simply unbeatable, right in the heart of the old town. Whether you want to explore the city on foot, use public transportation, or quickly return to the hotel for a break, everything is incredibly convenient. The staff were warm, gentle, and extremely polite throughout our stay. From check-in to check-out, we truly felt well taken care of. The room itself was spotless, modern, and thoughtfully designed, making it a very comfortable place to relax after a day of sightseeing. As a lovely surprise—perhaps because we stayed for three nights—we received a complimentary city Welcome Card, which gave us additional discounts and benefits while exploring Innsbruck. It was a fantastic bonus and added even more value to our stay. Breakfast was another highlight. There was a great variety of fresh options, and even the scrambled eggs were made to order. Enjoying breakfast there each morning genuinely felt like being in heaven. If I ever return to Innsbruck, this hotel will be my one and only choice. Highly recommended for anyone looking for a perfect location, excellent service, and a high-quality stay.

Honestly one of the nicest hotels we've stayed in anywhere in the world. The staff were by far, the nicest I've experienced anywhere. They met us on the bottom floor with our luggage and took us up in the lift to check in on the top floor. We were welcomed with a choice of drinks and some time to relax after our journey. They were warm, friendly and not overbearing at all. They all genuinely appeared to be enjoying their job. The room was lovely, a few signs of wear and tear but overall a lovely place to be. I'd probably recommend a room not facing the street if you can. Whilst it was generally quiet, through the night we did hear street cleaners and people enjoying the city so something to consider if you're a light sleeper. Innsbruck isn't a particularly rowdy city after dark but due to the location of the hotel, sound does bounce up. The shower cubicle is also in the room itself rather than a separate bathroom so if you're sharing with someone you're not close to then something to consider as well! There was a good selection of food at breakfast, in particular a great choice of options for Vegans/Vegetarians. A small selection of cooked eggs/meat was available on request. We can't wait to stay at the hotel again next year, it's in a perfect location and we got a great deal on the price of the stay as well.

My husband and I stayed here for several days during our trip to Innsbruck. This was by far our favorite hotel on our two week trip across Austria. The service was exceptional. We are especially grateful to Angelina and Sophia in the bar/restaurant for their kindness and attention to detail. I'm still thinking about the delcious food and cocktails. We highly recommend this hotel and look forward to returning.

Great little hotel in the main area of Innsbruck. I was initially confused to find the lobby and check-in on the top floor, but what an exceptional welcome and check-in experience! The lobby doubles as a swanky bar/dining room, and welcome cocktail was included at check-in (a nice treat after a long train ride). The customer service was amazing, and we felt like VIPS by the end of check-in. The hotel rooms were a bit small, but we didn't intend to spend much time in the room anyway. Otherwise, the set-up was comfortable. The location was a perfect spot to explore Innsbruck, and the main Christmas market was on the same street (and the Golden Roof attraction). We had an opportunity to check out the bar one evening, and the bartenders took great care to make us feel welcome. The drinks were tasty as well. Overall, an excellent experience. Side note: Check out the Alpine Zoo in town. It was awesome.

Hotel Weisses Kreuz – Style Meets Space Limitations Hotel Weisses Kreuz makes an excellent first impression. The check-in experience is warm, polished, and genuinely welcoming—exactly what you hope for when arriving at a boutique hotel. The common areas are thoughtfully designed, and it’s clear that a lot of care has gone into creating a modern, lifestyle-forward atmosphere. Unfortunately, the room itself did not live up to that promise. The assigned room was extremely small and faced an internal shaft, which meant no real daylight or view. While the hotel clearly tried to compensate with design elements—such as a hanging chair and a luggage bench styled as a “sofa”—these touches feel more cosmetic than functional. In practice, you are forced to choose between placing your luggage on the bench or using it as seating. Both are basic necessities in a hotel room, and combining them does not solve the underlying issue of insufficient space. A hanging chair, while visually appealing, does not make up for a room that lacks proper square footage or comfort for a guest staying more than a night. Clever styling cannot replace practical layout, natural light, or the ability to move comfortably within the room. In summary: ✔ excellent and friendly check-in ✔ stylish public areas ✖ very small rooms ✖ internal shaft view ✖ design solutions that prioritize aesthetics over usability Hotel Weisses Kreuz may work for travelers who value design and plan to spend very little time in their room. However, guests who expect comfort, light, and functional space should be cautious when booking and inquire carefully about room categories

This is a superb hotel in Old Town. Perfect location for exploring Innsbruck and the Christmas Markets. The hotel is about .6 of a mile from the train station. An easy walk. Literally one of the nicest hotels we’ve stayed at in our European travels. The room was large, modern, comfortable and clean. The bar was a great experience. Did not have the breakfast so can’t comment. Room cleaned every morning right after we left. But the best part of this hotel is the friendly staff that make you feel at home. Front desk check-in was the best I’ve ever experienced. Bartenders friendly and skilled at making really good cocktails. Management friendly and efficient. Front desk people so friendly. If I ever go back to Innsbruck I will look no farther than the Altstadt Weiss Kreuz. Thank you for a great time.

Lovely boutique hotel in the middle of old town. Outstanding service by the entire staff with a wonderful breakfast, gorgeous views out the rooftop windows, a joyful new year’s eve party, and easy access to all that Innsbruck has to offer. Double room was more than adequate with a comfortable bed, a separate shower and bath, and space to move about. Water flow a little slow in the bath but we eventually figured it out. Would absolutely stay again…