Altstadthotel Weisses Kreuz

Honestly one of the nicest hotels we've stayed in anywhere in the world. The staff were by far, the nicest I've experienced anywhere. They met us on the bottom floor with our luggage and took us up in the lift to check in on the top floor. We were welcomed with a choice of drinks and some time to relax after our journey. They were warm, friendly and not overbearing at all. They all genuinely appeared to be enjoying their job. The room was lovely, a few signs of wear and tear but overall a lovely place to be. I'd probably recommend a room not facing the street if you can. Whilst it was generally quiet, through the night we did hear street cleaners and people enjoying the city so something to consider if you're a light sleeper. Innsbruck isn't a particularly rowdy city after dark but due to the location of the hotel, sound does bounce up. The shower cubicle is also in the room itself rather than a separate bathroom so if you're sharing with someone you're not close to then something to consider as well! There was a good selection of food at breakfast, in particular a great choice of options for Vegans/Vegetarians. A small selection of cooked eggs/meat was available on request. We can't wait to stay at the hotel again next year, it's in a perfect location and we got a great deal on the price of the stay as well.

Great little hotel in the main area of Innsbruck. I was initially confused to find the lobby and check-in on the top floor, but what an exceptional welcome and check-in experience! The lobby doubles as a swanky bar/dining room, and welcome cocktail was included at check-in (a nice treat after a long train ride). The customer service was amazing, and we felt like VIPS by the end of check-in. The hotel rooms were a bit small, but we didn't intend to spend much time in the room anyway. Otherwise, the set-up was comfortable. The location was a perfect spot to explore Innsbruck, and the main Christmas market was on the same street (and the Golden Roof attraction). We had an opportunity to check out the bar one evening, and the bartenders took great care to make us feel welcome. The drinks were tasty as well. Overall, an excellent experience. Side note: Check out the Alpine Zoo in town. It was awesome.

Hotel Weisses Kreuz – Style Meets Space Limitations Hotel Weisses Kreuz makes an excellent first impression. The check-in experience is warm, polished, and genuinely welcoming—exactly what you hope for when arriving at a boutique hotel. The common areas are thoughtfully designed, and it’s clear that a lot of care has gone into creating a modern, lifestyle-forward atmosphere. Unfortunately, the room itself did not live up to that promise. The assigned room was extremely small and faced an internal shaft, which meant no real daylight or view. While the hotel clearly tried to compensate with design elements—such as a hanging chair and a luggage bench styled as a “sofa”—these touches feel more cosmetic than functional. In practice, you are forced to choose between placing your luggage on the bench or using it as seating. Both are basic necessities in a hotel room, and combining them does not solve the underlying issue of insufficient space. A hanging chair, while visually appealing, does not make up for a room that lacks proper square footage or comfort for a guest staying more than a night. Clever styling cannot replace practical layout, natural light, or the ability to move comfortably within the room. In summary: ✔ excellent and friendly check-in ✔ stylish public areas ✖ very small rooms ✖ internal shaft view ✖ design solutions that prioritize aesthetics over usability Hotel Weisses Kreuz may work for travelers who value design and plan to spend very little time in their room. However, guests who expect comfort, light, and functional space should be cautious when booking and inquire carefully about room categories

This is a superb hotel in Old Town. Perfect location for exploring Innsbruck and the Christmas Markets. The hotel is about .6 of a mile from the train station. An easy walk. Literally one of the nicest hotels we’ve stayed at in our European travels. The room was large, modern, comfortable and clean. The bar was a great experience. Did not have the breakfast so can’t comment. Room cleaned every morning right after we left. But the best part of this hotel is the friendly staff that make you feel at home. Front desk check-in was the best I’ve ever experienced. Bartenders friendly and skilled at making really good cocktails. Management friendly and efficient. Front desk people so friendly. If I ever go back to Innsbruck I will look no farther than the Altstadt Weiss Kreuz. Thank you for a great time.

Lovely boutique hotel in the middle of old town. Outstanding service by the entire staff with a wonderful breakfast, gorgeous views out the rooftop windows, a joyful new year’s eve party, and easy access to all that Innsbruck has to offer. Double room was more than adequate with a comfortable bed, a separate shower and bath, and space to move about. Water flow a little slow in the bath but we eventually figured it out. Would absolutely stay again…

Located right next to the Golden Roof, this hotel is well placed for accessing all local amenities and public transport. The room was nicely decorated in a modern style and the beds were comfortable. The staff were very friendly and helpful. I would highly recommend this hotel as a convenient and welcoming place to stay. Make sure to use the Welcome card for free buses and some other activities such as toboganning and snow shoe hiking

The hotel is a heritage building dating from 1465 which has been renovated with a modern eclectic interior while maintaining historical aspects of the architecture. The check-in/lobby is located on the highest floor, which also doubles as the breakfast area and a bar at night. It has fantastic views of the Innsbruck mountains. Stayed in room 201 which was a "Large Double Room". Modern chic decor and amenities with ample space for large suitcases. The room overlooks the main street in the old town; I did not find the noise from the cafes/bistros below to be an issue with the windows closed. I requested extra pillows which were delivered promptly without much delay. Location is excellent, just a few steps away from the Goldenes Dachl and the town square. It is also just a short walk to the funicular station for a trip up the mountains. Lastly, the hotel is about a 10-15 minute walk to the train station, which I found convenient for my day trip to Hall of Tirol.

We had an amazing stay! The staff are warm and welcoming. The Room was clean and cozy. The rooftop bar had incredible views of the alps. And the location put us right in the center of the old town and its charming Christmas market!