Altstadthotel Weisses Kreuz

Fantastic little hotel in the middle of old town. Breakfast was great and the breakfast area turns into a bar in the evening, which was nice. Comfortable rooms. But best of all was the staff! Extremely friendly, helpful and accommodating. Would definitely stay there again!

The hotel is a heritage building dating from 1465 which has been renovated with a modern eclectic interior while maintaining historical aspects of the architecture. The check-in/lobby is located on the highest floor, which also doubles as the breakfast area and a bar at night. It has fantastic views of the Innsbruck mountains. Stayed in room 201 which was a "Large Double Room". Modern chic decor and amenities with ample space for large suitcases. The room overlooks the main street in the old town; I did not find the noise from the cafes/bistros below to be an issue with the windows closed. I requested extra pillows which were delivered promptly without much delay. Location is excellent, just a few steps away from the Goldenes Dachl and the town square. It is also just a short walk to the funicular station for a trip up the mountains. Lastly, the hotel is about a 10-15 minute walk to the train station, which I found convenient for my day trip to Hall of Tirol.

Altstadthotel Weisses Kreuz is a gem in the very center of Innsbruck. |Its location is unbeatable: just steps from the Golden Roof and the main pedestrian streets. There’s no on-site parking (the city’s parking garage is about 10 minutes away), and since it’s on a pedestrian street, cars can’t reach the door for luggage drop-off. But once you’re inside, you’re right where you want to be for exploring the old town.|The atmosphere of the hotel is wonderful. The lobby, unusually placed on the top floor, offers beautiful views of the mountains and city rooftops — making breakfast here a special experience. The food itself is simple but very tasty, with a home-made touch.|The service has a warm, personal feel: it’s truly family-run, with the owners themselves working in the hotel and doing their best to make guests feel at home.||Rooms are spacious, fresh from recent renovations, clean, and stylish. Some design choices — like not always having a fully separate bathroom — may surprise some travelers, but the overall comfort is excellent. Amenities include bathrobe and slippers, with iron and board available on request.||In short, this is a hotel that combines history, location, and family hospitality. If you want to be in the heart of Innsbruck, it’s a perfect choice.

Super cool boutique hotel in the heart of it all. From the moment we arrived, the staff were incredible and the room was just as great. Given the hotel has a small footprint on the ground, we were greeted outside by a fellow who helped us find the entrance and got us to reception on the top floor. That was super helpful as we might have walked past the place unknowingly. The welcome beer or wine were a great touch. This hotel is in the heart of the old part of the city with an incredible selection of bars and restaurants. All the major attractions are just a few steps away. Our room was definitely matched the vibe of this super cool hotel. It was spacious, especially by European standards where that’s a premium. Most importantly, given the location, the windows definitely kept the revelry out so we could enjoy a good night’s sleep. I will definitely be coming back!

I stayed 3 nights. Very good location, walking distance to bus stop, train station, funicular , museums, golden roof etc. Staff are very friendly and good manner. Whenever they meet you in corridor or lift, they always politely greet you. Welcome drinks were nice. Coffee is cheaper than outside. Good size room. A little tricky with air conditioning but we managed it.

A lovely hotel in the heart of old town Innsbruck. The hotel was very nice and clean however the rooms lacked several basic amenities such as a refrigerator and phone. The AC in our room was terrible and the thermostat restricts you to adjusting the air only + or - 1.5 degrees C. It was unseasonably warm during our visit and we had essentially no AC. The hotel provided us a Dyson fan that we had to sleep with for 4 nights. The staff were all very friendly and helpful. Without the AC issues we would have enjoyed our visit a lot more.

… I booked a return trip before I’d even checked out. ||We spent four nights here last month from Sept. 22nd-25th, staying in the beautiful Goldenes Dachl suite which was huge, had a very comfortable bed, and the most stunning view of the old town and the Golden Roof. ||Our stay was faultless. We arrived in Innsbruck earlier than check-in time and wanted to drop our bags before heading to explore the city but, after popping to reception, we were seated with a welcome drink and very soon after, our room was ready for us. It’s always a lovely touch to be able to freshen up after a long trip. ||The location is excellent. Right in old town and easy to reach from the train station by walking, tram, or bus. Old town is beautiful and filled with lovely little shops and cafes. It’s easy to walk to most locations from the hotel. ||One of the highlights was breakfast. So many options (continental and made to order hot dishes) and the warmest service. Each morning we were visited by a host who checked in and made sure we had everything we needed for the day. ||While the hotel doesn’t have a restaurant on-site, there are loads of options locally. The rooftop bar is popular for cocktails at night and, while it’s walk-in only, hotel residents are able to reserve a table which was a lovely touch. |Downstairs there’s a little street-side outside wine and cocktail bar which was lovey for people-watching. ||The staff were lovely. Everyone spoke English and were happy to chat and enquire about our day. ||I’m lucky to travel a lot and get to stay in some lovely hotels but this is the first time I’ve ever booked a return trip to a hotel while I’m still at the hotel. We had such a lovely stay that we’re returning to Innsbruck in December for the city’s Christmas markets, this time trying a different room just to be able to see as much of this lovely hotel as possible.

This hotel is in a great location. We stayed 2 nights, and were able to walk to everything we wanted to see. The staff were very nice, especially the receptionist. We were given a welcome drink upon checkin. The rooms are small, but cozy. Bed was comfortable. Our room had a balcony which was nice to sit out on, but it is not private at all. There is another building with windows looking right at you. The cons of the room are that there is no fridge, no desk & no coffee machine. Adding even a coffee machine would go far