Billy P.
Google
We recently stayed at the Alvear Icon Hotel for three nights and were very impressed by how beautiful, modern, and elegant the property is. The design and comfort are truly first-class, and the staff were exceptionally friendly, warm, and helpful throughout our stay, we felt very well taken care of.
Unfortunately, our experience took a disappointing turn after we left. We realized after flying to Iguazú that we had forgotten a small travel bag containing some perfumes, which were a special gift for my mom. We immediately contacted the hotel, and they kindly confirmed that they had found the bag. On our way back, we even made the trip from the airport to the hotel to pick it up before catching our international flight.
However, when we retrieved the bag, we were very unhappy to discover that the perfumes were missing. It was disheartening, especially after such a lovely stay and the professionalism we had experienced from the staff.