lubbybubby
Google
My sister and me wanted a great place to stay in Argentina for 2 nights. My sister selected Alvear Icon just on a whim and it paid off. The reviews were mixed but we took a chance and were not disappointed. Valentina you are a star. While I have not found people to be very welcoming in Argentina, Valentina was welcoming and most of all, she was a consummate professional in how she carried out her duties. |The rooms were large, clean and well maintained. I would definitely stay here again and recommend to others. |The only downside I found is that many people in Argentina, unless they have to, don’t engage with people who don’t look like them. On our first day, while waiting to check in, my sister and I sat in the Lobby Bar for more than 30 minutes and none of the hosts came to our table. We assumed it was an oversight. To test the hypothesis, we visited the Lobby Bar the second day, and again, no one came to our table. I got up and went to the bar and it was then that we were acknowledged by a lovely young lady whose name escapes me. Mind you, some of the male hosts looked at me directly and simply avoided us. To the leadership at Alvear, I would recommend a course in cultural competency for people whose jobs are customer facing. I don’t know their lived experiences, but we are all people living this human experience with none superior to the other.