Rus
Google
My visit to Nordic Spa had the potential for a perfect day of relaxation, but a few significant issues kept it from being a 5-star experience.
Let's start with the positives. The facility itself is beautiful, clean, and has a lovely, calming atmosphere. The staff at the front desk were welcoming, truly skilled, and attentive.
However, the relaxation experience was unfortunately stressful. The main issue was with the coveted lounge chairs. My friend and I observed a major problem with "chair saving," where personal belongings (usually just a towel) were left on chairs for hours while the guests were nowhere to be seen. We waited for over 45 minutes for two chairs to free up, only to see the same towels remain. I strongly believe the staff needs to be more proactive in monitoring this. A simple policy of removing towels from unattended chairs after 20 minutes would make the experience much fairer for everyone.
Speaking of the bistro, the menu was a letdown. While the quality of the food we ordered was fresh and tasty, the variety was severely lacking. There were only about four or five options, with no real healthy, substantial choices for someone looking for a post-treatment protein boost or a more exciting, spa-inspired dish. A broader menu with more variety—perhaps some warm wraps, a soup of the day—would be a huge improvement.
In summary, this spa has a great foundation, but I would think twice about making a full day of it until some of these policies and offerings are updated.