Almudena M.
Google
Overall, a decent stay, but with several aspects that could be improved for a 5-star hotel.
The rooms are spacious, very clean, and offer great views, which is definitely a highlight.
The pool is much smaller than it appears in the photos, the water was quite cold (so only usable during the sun hours), and there are only 8 sunbeds available. That said, the views from the pool area are stunning.
There are some tables and chairs nearby, but the service is quite slow, likely due to limited staff. Cocktails start at around 400 THB, which feels expensive considering the service.
We also missed having access to a courtesy shower on the day of departure. After checking out, the only option offered was using the lobby restroom to change, which is not ideal for a hotel of this category.
The breakfast buffet was okay, but nothing special or memorable.
In summary, nothing was bad, but the experience didn’t fully meet expectations for a 5-star hotel.