Misty T.
Yelp
I'm sooo happy I stuck with this hotel. When I was looking at hotels for my trip and made the decision to stay on Sentosa, I was stoked when I booked this place. It was decently priced and I get my own private jaccuzzi? Uh yeah. STOKED. Haha. However, after I booked it, I started looking at reviews. I know; I should have looked at reviews BEFORE I booked stuff haha
Anyways, there were a few good reviews and a few bad ones. Of course I read the bad ones thoroughly anddddd then doubts started flooding in; I was regretting my decision. The bad reviews were mostly just people complaining about how old the property looks and how they need to renovate.. blahblahblah. I had no choice at that point and had to stick with it because I paid in full up front. I was doubting my stay here until I checked in.
When I checked in, I was greeted by an employee working the front desk, who immediately grabbed my bags and brought them into the lobby. She was so friendly, thorough, fast, and accomodating. By far the best customer service I've experienced during my whole trip. After, she checked me in, she book my bags and put them on a buggie to take me to my room. The room wasn't too far and she helped me bring my bags into my room. When she parked the buggie, we walked up to the door, which I was greeted by a nice sitting area out front.
When I opened the door to my room, I was super shocked. The room was big, clean, and just nice in general. When the employee left, I did some exploring of the room (for context, I booked a double bed room with a private courtyard jaccuzzi). The bed is definitey not a double bed; it's a king size bed. I know because I have one at home. Lol.
The bathroom -- nice af. Super clean. Double sink, spacious shower (I don't like bathtubs), spacious closet. Stocked with all the things you need like a toothbrush. They even give you slippers.
And the Jaccuzzi -- LIT. It was functioning properly and it was clean. Honestly, best part of the room.
People are trippin if they don't think this hotel is nice. I've stayed a shitty hotels before and Amara Sanctuary is a great hotel. The staff is super nice, the facilities are beautiful and clean. Would I stay here again? ABSOLUTELY. If MBS had rooms with jacuzzis, I might reconsider lol. Just saying
Only problem I had was the TV hated me and wouldn't work the first day, but I figured it out eventually. Haha