Charlene E.
Yelp
Wow what a beautiful, picturesque resort. I came here for my birthday this past October and the grounds were just luxe. I saw one of my favorite IG influencers staying at the resort and decided to bookmark it for when I decided to plan my trip to Ibiza, Spain. The resort was exactly like the pictures.
Because I booked this through booking.com, there were minor hiccups at check-in regarding the balance and there was a slight language barrier with the front desk.
When I first got there, it was before my check-in time and the front desk staff tagged my luggage and stored it behind the desk and gave me access to the VIP lounge section accompanied with free drink cards.
When my sister and friend arrived, they also were given 3 free drink cards each (I got a little extra being the birthday girl) and we got free drink cards throughout our stay. Little did we know that water was not free and that almost ruined the beginning of the trip because we did not factor in the expense of paying 5 U.S. dollars for a 10oz bottle of water each time...we drink gallons of water a day. The only time water and champagne was free was at brunch. On day two we were able to find a store nearby and buy gallons of water so problem solved on that end.
Room 2519 here! The hotel rooms were quite small but because I had my own room, I didn't feel it. Everything was clean, comfy, and cozy with a nice white neutral aesthetic. The bathroom had a variety of revitalizing shower mists and definitely enhanced my showers which I loved. Your key card to your room operates the lights and TVs so as soon as you unlock your door the lights go on and the TV goes on blasting 'Clair De Lune' each time it was powered on which personally got old really fast and slightly depressing.
I wish I spent more time on my balcony because it was so gorgeous and it overlooked the San Antonio Bay. Each morning I would stay on the balcony for a few minutes and watch the boats go by.
Now while I enjoyed the food and felt like almost everything was pretty fresh, what this place really has going for them and what I really enjoyed the most was brunch. The BRUNCH was simply exquisite. A+ and 10's across the boards. Definitely had no problem in adding vacation weight when it came time for brunch. Donuts and waffles were amazing. I liked my omelette cooked through so the right chef made my omelette perfect and the wait staffers were lovely. Breakfast was always with a view.
The rooftop pool bar was very cute and they played a lot of untz untz music aka house music. The vibe was sexy but it got really cold at night, most likely because it was mid October.
I received a full body massage at their spa by Francisco and it was the best massage I've ever received that I had to go back the very next day for another one. I plan to come back next year and I hope he's still there.
Now this part is what almost ruined our stay. The hotel promoted that if you spend $2,000+, you get a free Covid test and we needed negative PCR tests to get back into the US. Unfortunately, the promotion was misleading because we spent well over 2 grand and they told us it had to be per room and we had 2 rooms between us. This caused quite an issue and the front desk staff were very rude and not trying to be helpful at all. We ended up paying $150 each for PCR tests (an expense that was unexpected). Although this resort is amazing, it'll benefit some of the workers to have better customer service skills. Some front desk staff were really great and helpful such as Alejandro and others (mainly the women) were not so friendly. At night they were really helpful in calling us a cab to and from the clubs.
On the day of my birthday, they delivered a bottle of their resort brand Macebeo, Chardonnay y Garnacha Blanco to my room and the night before check out they gave me another bottle of wine thanking me for my stay attached with a 20% off promo card for the resort as an incentive to come back again and I gotta say...I was sold because I will be visiting again for sure!