Ambassador Hotel Kansas City, Autograph Collection

Hotel · Downtown

Ambassador Hotel Kansas City, Autograph Collection

Hotel · Downtown

1

1111 Grand Blvd, Kansas City, MO 64106

Photos

Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by Photo courtesy of Ambassador Hotel Kansas City, Autograph Collection
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null
Ambassador Hotel Kansas City, Autograph Collection by null

Highlights

Stylish historic hotel with chic rooms & swanky restaurant  

Placeholder
Placeholder

1111 Grand Blvd, Kansas City, MO 64106 Get directions

marriott.com
@ambassadorkcmo

$$$

Information

Static Map

1111 Grand Blvd, Kansas City, MO 64106 Get directions

+1 816 298 7700
marriott.com
@ambassadorkcmo

$$$

Features

wifi

Last updated

Aug 7, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@afar

"Why we love it: A historic property with style to spare The Highlights: - Historic details like the marble lobby - Thoughtful amenities like microfiber bathrobes, complimentary newspapers, and Gilchrist & Soames bath products - A sophisticated on-site restaurant The Review: Housed in a former bank building from the 1920s, the Ambassador Hotel in downtown Kansas City is listed on the National Register of Historic Places. Today, the neoclassical property is updated with thoroughly modern amenities, but still features historic details like a showstopping lobby with marble columns, soaring ceilings, and sparkling chandeliers. Guest rooms are equally stylish, with custom furnishings, private label linens, and marble bathrooms with oversize walk-in showers, but for the ultimate luxury, book the 753-square-foot Loft Suite, which features two floors, one-and-a-half bathrooms, a wet bar, a living area, and original windows that bring in loads of natural light. When hunger strikes, head to the on-site Reserve Restaurant, where executive chef Jeremiah Lyman serves contemporary American cuisine and top-notch cocktails."

The Best Hotels in Missouri
View Postcard for Ambassador Hotel Kansas City, Autograph Collection

Terri Dalton

Google
This hotel is top notch! The valet staff are exceptional with service. Smiles go along way. The reception desk, same! So helpful, caring and just meet the needs you have. The location is positive in that you are close to eateries, shopping and museums. Only negative is and this is in every downtown area… the homeless ☹️. I feel so sorry for those that are in that position. I recommend the Ambassador hotel in Kansas City Missouri!

Kevin Baust

Google
Great employees and service influence a stay as much as anything and the Ambassador Kansas City has that in spades. We’ve hosted group events and used their boardrooms and conference rooms (even the jazz club one morning) and all are top rate. Just leaving another stay and wanted to leave my compliments to the staff. You all do a great job!

maey0c

Google
I had a truly lovely stay at this hotel. From the moment I arrived, the staff made me feel welcome and taken care of. The room was clean, cozy, and had everything I needed. What really stood out was the warmth and friendliness of everyone—from the front desk to housekeeping. It’s clear they genuinely care about their guests. I left feeling rested and grateful. The valet who serviced me, Desmond Nalls, was charming and made me feel secure and welcomed. I’d definitely come back and recommend it to anyone looking for a peaceful, pleasant stay.

Patrick Swadener

Google
We held our wedding ceremony in the top-floor ballroom at the Ambassador Hotel, and it was everything we hoped it would be and more. The space is stunning—with elegant details, beautiful natural light, and incredible views that created the perfect setting for such a special moment in our lives. A huge thank you goes to Theresa Garza, who did a wonderful job working with us and her staff to ensure the ceremony space and event went off without any concerns. She was professional and incredibly kind throughout the entire process. From start to finish, the staff at the Ambassador Hotel were accommodating and attentive, helping to make our wedding ceremony truly memorable. We’re so glad we chose this venue—it was the perfect place to begin our new chapter together. Highly recommend the Ambassador Hotel and especially Theresa for anyone planning a wedding!

137nicoleq

Google
Mike the valet was great and very helpful and friendly, got us take. Care of super fast. Hotel is clean and well put together. First time Susan this hotel in downtown Kansas City would definitely recommend this hotel to other. A little pricey but it it is in the middle of down town!

spursi241052

Google
My wife and I had a 2 night stay here in May. We enjoyed great service, and the staff and valets were very friendly and helpful. Some things to note:|- Hotel is in downtown KC and just a short two block walk to the free KC Streetcar on the main axis linking all the sites north to River Market and south to Union Station. Looks like the line will be extended to Country Club Plaza soon. MAX bus service stops nearby as well.|- Also, a short, half mile walk to the T-Mobile Center/Power & Light District from the hotel |- There is no Club lounge for Marriott members but desk check in was very proactive in giving us either a restaurant credit or the 750 pts per night option|- We did not dine at the hotel but there is a jazz supper club in the basement which runs on Friday - Sat nights and a small bar/cafe off the lobby|- There is a small gym in the basement. Website shows a Peloton bike, but no Peloton bike was present on our stay if you are hoping for one. |- Beekman Brothers toiletries which my wife loved |- Our room was very spacious, in the older portion of the two buildings. But it was dark which was great for sleeping but not so much for reading. Another lamp would be helpful|- housekeeping was very proactive|Would we stay again - yes, very much so!

inspiruption

Google
Overall, the Ambassador Hotel was a wonderful stay. The staff was professional, the common spaces were well-decorated, and both the restaurant and the bar were great places to dine/drink.||||We were upgraded to the Parlour suite, which was a fabulous room, making our stay even more wonderful.||||The gym was a little bit of an afterthought in the basement of the building, which was right next door to Loni's Jazz Club, though it had what I needed to get a decent workout in.||||The crown jewel to the property, however, is Loni's Jazz Club. We made reservations a few months in advance and it was one of the coolest things we could have done there. Loni, himself, is a wonderful man - he went around and thanked each of us for coming; as well as his daughter who was performing at the bar upstairs.||||When you're inside this property, it will most definitely be a wonderful stay however, the minute you step outside, it's a different story.||||NOTE: This has nothing to do with the hotel itself, but I think it's worth the mention.||Since this hotel is located just a few blocks from the arena, it's not in the greatest of areas anymore. It is inadvisable to walk around at night, much less during the day in that section of town. We ended up taking Ubers or drove as much as we could.

C1462LAaidand

Google
Des was very helpful and kind. I felt very welcomed. I felt like my car was in good hands. Me and my wife had a great conversation with Des. Overall great kid. Great service. Id recommend too anyone. I will come back with family and friends. Got my vehicle back quickly and efficiently.
google avatar

Sir H.

Yelp
Josiah at the bar is amazing. Try his signature lemon drop and you'll be hooked! The jack and cokes are great too. Fabulous atmosphere and excited to check out the jazz club downstairs.
google avatar

Savanah N.

Yelp
The ambassador hotel has security who is assaulting people on the public sidewalk. The manager likes to watch until enough people scream for something to be done. I would give negative stars.
google avatar

J E.

Yelp
Let me start by saying this was an absolutely excellent experience!! One of the BEST I've had in a long time and I stayed at 3 different Marriott properties just in the past week, so I travel way too much!! Checking in was spot on perfect... Friendly, helpful, explained everything about the property I needed to know, acknowledged my status and offered my perks, etc... It was great! The room was excellent! A nice, quiet HVAC system that provided great temperature in the room my entire stay! The housekeeping provided daily was excellent too, and I pay attention to the little details - They hit them all! The TV in the room was great as it offered nice, interesting channels and so much selection!! Water pressure and drain in the shower was perfect. Bed comfort was perfect. I used the hotel's restaurant for breakfast and dinner several times during the stay and that was amazing! The only issue was self-parking - The lot is very small and tight. Overall, I loved the place, the grandeur, the beauty, the way they renovated to update and modernize what needed it was all excellent. Definitely highly recommend staying here!
google avatar

Paula M.

Yelp
Great location! Cheerful staff. Should have requested a blanket for the bed. We had a great breakfast in the dining room. I will stay here again. We were here at Christmas and took the trolley to the Plaza and to the Market square for shopping and dining.
google avatar

Shelley M.

Yelp
No one ever answers the phone on any of the 7 options they give you when you call to ask a question. You have to listen for a long time to get a simple question answered because they have 7 options to pick. The last one 7 is to reach someone at the front desk, I tried it 5 times in the course of an hour. No one ever answered though each time it rang 15-20 times. Then I tried all the others and guess what? No one picked up for any of the options. You could leave a message if planning a wedding. Otherwise you are out of luck. Contempt for customers.
google avatar

Ubaldo L.

Yelp
The Ambassador is a very well appointed boutique hotel within a 3-5 minute walk to the Power and Light District. Which is great for bars and restaurants. The hotel itself boasts an in-house restaurant, American Reserve, that has a very nice bar and excellent drinks. I myself had the brussel sprouts and the salmon dish during my stay and both were excellent. They were pretty busy during my stay as there was a conference going on during my stay, but that didn't interfere with any room noise or lack of service. The staff is very friendly and attentive. I also ordered room service for breakfast and had the avocado toast which was also very well done. The gym is decent sized and consists of a peleton bike, 2 treadmills, 1 elliptical machine, 2 adjustable benches and DBs ranging from 5-55lbs. The room itself is very comfy and has an excellent walk in shower with great water pressure and almost immediate hot water. You can count on traditional amenities like coffee and robes in the room as well as a fridge you can use that has drinks for purchase as well as room to store your own drinks and food.
google avatar

Nate M.

Yelp
This hotel was awesome! I'm a Marriott rewards fella and this was a great addition to my stay-log and rewards membership. I was traveling across country with my cat and the staff here couldn't be more helpful. They helped me bring the cat and the all of things that come with a traveling cat; toys, litter box, food bowls, ETC. The room was gorgeous and huge! A giant bed, living space and a enormous bathroom. I really loved the shower. It was a steamer shower, which I definitely took advantage of after 10-hours on the road. The bed was spacious and very cozy, almost enough room for me and the cat. The lobby of this hotel was in the middle of a remodel so I couldn't check out the bar or restaurant which was a bummer. But the front desk gave me some amazing options for dinner and a drink in the neighborhood!

Ryan E.

Yelp
I was in town for a conference and the family came with me, namely my 7 yo son. He immediately connected with the front desk, Kim. He asked about places to visit, what to see, and how to have fun. She took the time to explain some spots and make him feel at home. Everyday he and her would chat about his day, what he saw, and connect about his experiences. This 1:1 mentality outside of check in/check out is what makes memories and connections, if not for my son, but for me!! I hope nothing more than to see Kim again before her deployment and service. Bats and all, she's what Marriott needs!
google avatar

Liz M.

Yelp
Honestly pretty disappointing. The atmosphere is embellished, beautiful decor and lighting. The walls are paper thin. There was a live band in the restaurant on the first floor that played well after 11 pm. I could hear the reverberating bass and could not sleep. The price you pay for this hotel I guess is for a measure of security in the downtown area. They have armed security and a private car lot. If you want to feel ritzy and enjoy paying $300+ for atmosphere over sleep then this may be the place for you.

Cindy S.

Yelp
Came to town to see a KANSAS band concert at the Midland Theater on June 27, 2023. I booked 3 days. Grateful they gave our group a room discount. My main complaint is how expensive everything was from the valet parking to the food in The American Reserve. $22 for an omelet! Presentation was beautiful with fruit cup, potatoes and toast. The service was awesome, friendly, food was delicious but lousy coffee. $35 for over night parking for guests? Our rooms were clean, well stocked, robes provided and the huge bathroom was a plus! Only complaint about the room was the A/C sounded like a jet engine but we got used to it and it provided white noise for sleeping. The hotel is located near everything you would want to walk to, T-Mobile center (formerly Sprint Center), Midland Theater and a handful of good eateries. Unfortunately its also located in a bad part of town, police were outside the door frequently but the hotel made you feel safe and secure so that's a plus. Overall we were happy with our stay.

Alexa R.

Yelp
There were constant revving engines and parked cars blaring music until 2am on both nights of our stay. Thin windows, we could hear everything happening outside. Easily the loudest hotel I've ever stayed at. Originally thought it was nice they left a pair of earplugs, then regretted we didn't have another pair. No complaints on the inside of the hotel, but this is at most a 3 star stay.
google avatar

Ting N.

Yelp
I was super disappointed during my stay here. I thought the place would be super nice and upscale from the reviews and photos I saw, but the online photos on Google were so deceiving. I stayed here with my friend on the night of NYE to celebrate down the street at Power and Light District. I'm a KC local, so I was super excited to stay in a hotel downtown for a special occasion. There were the 3 of us, so we decided to splurge a bit and got a junior corner suite. The bed was awful quality, I had to sleep on the couch - which was also not comfortable. The room was not that clean as well - Especially the bathroom. There was hair all over the shower. Super disappointing and probably the last time I'd stay here. It was not a good experience for me. Hope they do better with their bed quality and cleanliness for other guests in the future as a 4-star hotel they're known for.
google avatar

Marie L.

Yelp
Such a beautiful hotel, conveniently located in Downtown Kansas City. I was a lucky winner of a complimentary stay at the Ambassador Hotel through a Yelp Elite Event. I was blown away with the hospitality. While waiting to check-in we were offered complimentary drinks at the Reserve as our room was not quite ready yet. The room itself was very roomy and clean. I loved the Google Home that answered questions about the hotel and could be used to play music. The shower was very large! Complimentary water bottles are provided during your stay. The Ambassador is approximately a 4 minute walk to the closest street car stop. We enjoyed having a staycation and visiting Union Station, Crown Center, the Crossroads, and the River Market.
google avatar

Mark G.

Yelp
Stayed here for one night. We are visiting the area and decided to spend a night in KC. We are using Marriott points. Check in painless. We are in the South Tower, brand new. Last year we stayed in the other tower. Room is modern, with a nice bath area and plenty of room for a one bedroom King. The staff is very helpful, always smiling and accommodating. We used the jitney service to go to dinner. Very convenient. The business service was not working - all I wanted to do was print a couple of boarding passes. Just sent them to the front desk to be printed. Sleep was divine. No noises. Comfortable bedding and linens. No noisy a/c unit. Very nice. We had breakfast in the room. Came exactly as ordered and on time. Parking was $25/nite. Car was brought up promptly. A few kinks with a new property but we would stay here again when in town. Mark & Nancy.
google avatar

Layla E.

Yelp
We stayed at this beautiful historic property for a long weekend to celebrate our 28th anniversary. We were traveling with our fur baby and really appreciated the pet friendly nature of this property. Our room was lovely, comfortable and so clean! We were wowed by each and every staff person we were lucky enough to have a conversation with. We loved our chocolate dipped strawberry's and greatly appreciated Claire's sweet tray for Bella. American Reserve the on-site restaurant is very good. We enjoyed the breakfast and dinner that we has while we were there. The best guest treat to this property is Lonnie's Reno Club. If you want a taste of Kansas City jazz history in a true supper club environment, Lonnie's Reno Club in the Ambassador hotel in Kansas City is the place. Lonnie McFadden will transport you to another age with his amazing musicianship and respect for the art. The band is incredible as is the food and service. Definitely a must for Kansas City entertainment.

Garrett S.

Yelp
The food and drinks at the hotels restaurant is amazing... plenty of options to choose from! I highly recommend the steak tartare for the appetizer! Stephan (the chef) is very personable and knows exactly what you want if your undecided! 10/10 recommend
google avatar

David A.

Yelp
I visited Kansas City for work and choose the Ambassador Hotel for my visit, which is located in downtown Kansas City. I was pleased by the hospitality, classically styled furnishings, and restaurant on site, which I enjoyed breakfast at one morning. I was upgraded to a nice suite on the second to the top floor, with plenty of space and comfort. Local craft beers from Boulevard were in the fridge and the king size bed was perfect. I have stayed at the Marriott downtown for other trips, but I prefer the Ambassador because of its boutique style and on site restaurant. I will also compliment the speed of the valet, which brought up my car faster than I could get down the elevator. If the price is in a reasonable range, the Ambassador is my first choice when I visit Kansas City.
google avatar

Christy M.

Yelp
We were in Wichita for a special event for our son. We decided to stay in a nicer hotel for the special occasion. This hotel was more than double in price. We were only staying one night so we didn't pack shampoo and conditioner as Every hotel we have ever stayed in provides this....they do not have the small travel bottles here, they have larger bottles locked against the wall in the bathroom to save money I suppose. They were empty so we had to use body wash, to wash our hair. The bathroom has "mood lighting" which is fine so In the morning I pulled out the make-up mirror to put on my make up and it was broken. Pillows and curtains were torn. Shower tiles were in disrepair. The view was of air conditioning units through very dirty windows. Not my idea of "opulence" and "Elegance". Very disappointed over all with the experience. Save your money and stay in hotel with more amenities that doesn't cost an arm and a leg. Front desk staff was friendly but overall a disappointment.

Jeff S.

Yelp
I reserve one star reviews for unique experiences. This one ranks at the bottom of horrible. The hotel is in the worst part of KC. It's just dangerous. I imagine how amazing it may have been fifty years ago. Not today. Sigh. The hotel needed to be updated twenty years ago. It's a disaster. The staff is not there. I had to wander around to find them. The staff doesn't believe in practicing random acts of kindness. Oh well. The entire back side of the hotel faces heating and air conditioning units of the building next door. It's not quiet in the winter. And when I checked out the next morning, and went to the courtyard marriot (which was a lot better), The Ambassador still billed me for the next day, and won't return my calls or emails. Avoid this place like the plague.
google avatar

Christine L.

Yelp
We visited Sunday through Tuesday, and were concerned about staying in a hotel during the Pandemic. But the Ambassador has got it together. All employees wear masks, and the hotel rooms are spotless. The fitness center is limited per guest, and the desk clerk manages entry. Reserve, the hotel's restaurant, kept dining guests apart. Added bonus, our waiter Nick was super attentive and knowledgable. The food was excellent too.
google avatar

Sean S.

Yelp
So I finally spent a night at the Ambassador and all I can say is WOW! OK, I can say a lot more so I guess I better. As many of you Yelpers already know, the Reserve Restaurant in the lobby is great, but the true magic of this hotel is in the accommodations. Checking in was very fast and I love the swipe keys for the rooms. I had a room on the 5th floor overlooking the parking lot and a view of Grand Blvd. The room was huge! I walked in and next to the door on a shelf were coffee mugs, glasses, a Kuerig coffee maker, an assortment of pods for the Kuerig, and some bottled water. The room had a flat panel TV, a small fridge fitted to handle wine bottles as well, a beautiful desk with a leather chair, a king size bed packed with sumptuous pillows, and a leather chair and ottoman with a reading lamp. For you Apple fans, the room had an iHome dock by the bed. The closet featured a mini safe and auto light. In the closet was a very comfy robe for my use. The bathroom further knocked my socks off. The vanity was well appointed and the mirror had lights hidden behind the glass itself. Very stylish. The shower was enormous and featured a combination shower massage head. There was even a small leather ottoman for sitting if you wished to style yourself ip in the lighted vanity mirror. The room service choices were great and not overwhelming. My one gripe about most hotels is they try to cram tons of menu items in a room service menu and none are done well. I did not try the room service this trip, but will next trip. All and all the staff, the accommodations, the entire building is just breathtaking. The staff takes a great deal of pride and care in the Ambassador, and it truly shows. European elegance has finally settled in KC. Bravo Ambassador!
google avatar

Elizabeth R.

Yelp
This hotel is small and the amenities are limited and elevators are slow. Nothing terribly noteworthy with respect to the accommodations. However the service is impeccable. We were traveling across the country with a toddler. Alicia Le greeted us. She and was amazing. We popped in at 9:20 and she made sure we got all our luggage, sleeping kiddo and food ordered before 10. She helped with luggage, helped find a laundry service (overnight!) and got us some extra essentials. I haven't been this impressed with hospitality in a while. Excellent service.

Susan R.

Yelp
Husband and I celebrating our 30th anniversary here to see Lonnie McFadden at the supper club. Entertainment was excellent but we were disappointed Lonnie didn't perform. When we asked management about Lonnie they apologized. Food and beverage manager Tom came to our room to apologize. Very professional. The rooms are beautiful. We will be back.
google avatar

Kasey S.

Yelp
A really nice hotel. We got lucky and got to stay in the new tower they opened. So clean and nice. The hotel staff was very friendly. We ate at The Reserve (the restaurant inside the hotel) for breakfast and it was good. Would recommend this hotel. Only complaint is the room would get warm and the hotel locks the temp so you can't change it. Even had a manager come to look because we thought it was broke. He's the one who told us about the temp.
google avatar

Linda S.

Yelp
This is a WONDERFUL hotel. Historic building, attentive, qualified, and welcoming staff. The rooms are luxurious and roomy. We drive all day, and are here for only one night, but next trip we might explore Kansas City. We will DEFINITELY be back!! Highly recommend for anyone coming to Kansas City. Valet or self parking in adjacent lot so no worries with your car!
google avatar

Al C.

Yelp
So let me start by saying I am a loyal Marriott traveler (titanium elite). I recognize during this pandemic -cities have seen a major uptick in crime (hey I am a Chicagoan) Some hotels have had to cut back staff...I get it. That being said -- I expect an autograph Marriott to be held to a certain standard. Especially when it comes to my security and safety. I also have given ample time to give the hotel time to reach out and even attempt to make things right with me. They have not. We stayed at this hotel in late September driving from Colorado to visit family in Florida. We arrived late at night and there was no one on staff except a single individual at the front desk. She directed us to park in the parking lot that has direct access to the hotels back entrance. She mentioned to park in a hotel specific spot as the lot is shared with a condo building -- but never expressed to us that we should be concerned about the lots security or our valuables. The lot is fenced In and gated with direct access to the hotel. First thing here -- I expect an autograph collection hotel to have a safe place to park my vehicle. That's kind of common sense. In their defense -- they had signs posted in the garage saying they were not responsible for items left in cars. That being said -- these signs exists for liability in most every garage everywhere. I still expect an autograph level Marriott to have a safe place to park a car. We woke up in the morning to find our car had been broken into and as we were just driving through for the night -- after an extended road trip -- thousands of dollars of our belongings stolen. When we informed the manager -- he acted apologetic but took no initiative beyond that. They did not even have security cameras or security at their lot (they did have a fence and gate). He mentioned the condo building next door did have a camera but took no initiative to ask them if it could be viewed. My fiancée with the police asked the condo building for their footage -- and sure enough we had the two people on footage (they will in all likelihood never be caught but we atleast for insurance caught them jumping the fence and robbing our car). We later learned when we were back home that they broke in by using a device to unlock the door through the window as our window was inspected by our dealer when we returned. Any who -- while not legally liable -- I would expect the manager of the hotel to take appropriate steps after this happened. Forget the thousands of dollars of items stolen -- this lot has direct access to the hotel. What would happen if a guest had walked out at night while this was happening to get something from their car? To have a parking lot literally attached to a hotel with no security, no cameras, is unacceptable. Again I reiterate -- what if a guest had walked out the back of the hotel at night to grab something from their car while this was going on? Forget the property damage -- it's unacceptable to a guest's safety. Any who the manager at the end of the day after losing thousands of dollars of clothes, even climbing gear (we were coming from Colorado) issued us a simple word for word "I am sorry this happened to you -- safe travels". By comparison -- when we were at a St Regis recently and our room had a problem with water running in our bathroom -- they offered us 50k Marriott reward miles without me even asking and even after I told them it wasn't necessary -- they still deposited them anyways. Meanwhile this manager -- after our car was broken into in their garage -- still charged us for parking on our bill and never even followed up. Again I understand these are trying times for everyone. I certainly understand we all need to be extra patient and understanding right now. This incident however was totally unacceptable for an autograph level hotel. If I could put it in one sentence -- for an autograph Marriott property to not offer any security or protection -- not only for vehicles - but for guests who might need to access their vehicles -- in a parking lot with direct access to their hotel is totally unacceptable. The managers response was indifferent and totally unacceptable. The most unacceptable part of all -- they were indifferent to a car being robbed -- but it's not just cars - their guests should be able to go out the hotels door to the parking lot safely to access their car if needed. If there is a problem with safety/security - they should inform their guests. They did not. Again I offered plenty of time for the hotel to reach out. They didn't make any effort.

Matt P.

Yelp
Kristin and Greg at the front desk made our visit to Kansas City truly memorable. They were accommodating, responsive and considered every detail before we even had to ask. It was a busy night and they were friendly, positive and prompt. Thank you for the exceptional service!
google avatar

Rich G.

Yelp
Fantastic hotel and experience. My wife and I stayed on our wedding night and four year anniversary. Very modern look and the room service was some of the best that we've had. Completely recommend the breakfast. I had the omelette and my wife had the Ambassador. The only thing that I'd change is the fitness center is the size of a closet, but all the equipment is new. They do offer a voucher to a local gym. Oh, and we came during construction on the parking lot, so we had an up charge on valet parking. All in all, great hotel and will stay again!
google avatar

Josh L.

Yelp
Ambassador Hotel is part of Marriott's Autograph Collection, which aims to present quality, bold originality, rich character, and uncommon details, according to Marriott's website where I ripped these descriptors off from. Ambassador has a very sexy vibe to it, with the purples and blacks and whites balanced throughout the rooms. A mixture of funky, curvy furniture balanced with hard edges of the tables and bathrooms strike a certain zen. It's an extremely relaxing atmosphere. The entrance is dark and opulent, and the entire hotel is small enough so you aren't making long treks from the front door to your room (although the elevators are extremely slow). Like the slowness of the elevators, combined with the romantic mood of the hotel, might give you the idea to- uh, never mind. It's definitely along the most relaxing hotels I have been in, and I'm totally falling for the marketing that Marriott is putting forth about the Autograph Collection. If you're in town for something at the Kansas City Convention Center, it's a bit of a walk (about six or seven blocks). If you're here for business, you'll be within reasonable distance for everywhere else downtown, probably. If you're in Kansas City for any other reason, I have no idea why. The Streetcar doesn't extend out of downtown, so don't expect any particular value from that. Restaurants downtown are fairly limited here, in my opinion. Although I would recommend the restaurant inside the hotel: The Reserve. Depending on what you're doing in Kansas City, I would price shop around the city before settling downtown. Kansas City is widespread geographically, but it's easily navigable by car. Everything is connected by interstates and most of the city is on a rigid grid. Maybe I'm jaded because I live in KC, but $200+ per night for a hotel in this city seems insane, to me. Also, it's not a tall hotel, in case you like high floors, you snob. I like high floors, too. Takes one to know one, right?
google avatar

Herb T.

Yelp
Small boutique hotel. Now part of Marriott chain. More edgy and hip in design and attitude. Had a quick trip to Kansas City and wanted to try something different from the Raphael Hotel. Another Marriott property that's more grand dame old school hotel Parking next door and in a commercial block that's not exactly a luxury dining and shopping area. Small lobby and bar area and small hallways but good sized rooms and baths. Worth a try if in KC.

Dominic K.

Yelp
Used to be a home away from home with great rooms, food and most of all service. The restaurant now is so slow and with limited hours it's almost not usable as a guest. I hope they can get the service model right again so you can park your car or get food in less than an hour.
google avatar

Aaron B.

Yelp
My stay at Ambassador Hotel was amazing! I want to go back. It is a luxurious hotel that is a dream come true to stay at. I knew from the moment I stepped in it was going to be a good one. The lobby and restaurant area is big and beautiful. It's very trendy and gives off those metropolitan vibes. I had breakfast here on the last night and it was pretty darn good. Sometimes hotel food can be very hit or miss but they knocked that meal out of the park! I had a breakfast sandwich with "home fries" which were perfectly seasoned. Enough with the food. These rooms are truly luxurious. I had a king bed and tons of space to empty my bag on the floor. The bed was perfect and had plenty of pillows. You could maybe make a fort if your heart desires one. You truly feel pampered after sleeping here. I really liked the bathrooms, too. The bathroom was large and had a big shower. They also provided complimentary water bottles and some snacks for purchase. The staff here are spectacular. All of my interactions were super professional but very personal at the same time. One of the concierges recommended an awesome bar called "The Green Lady" and it was a spot-on recommendation. So glad he sent us somewhere cool and unique! One of the coolest things about this hotel is they have a complimentary shuttle. The catch is it has to be within 5 miles of the hotel but it's still a plus! If you give them a call before 11:00PM, they'll even pick you up! This made the small city adventures I experienced even more convenient. One more thing, they have their own parking which is nice but it is about $16-18 a day which is a little pricey. You pay for convenience! It's very close and even gated. I'm sure if this is too much you can find a cheaper lot down the street. Enjoy your stay/visit at the Ambassador!
google avatar

Gabi M.

Yelp
I recently had a "one night stand" at the Ambassador Hotel. Well, I guess I should say a "one night stay," but I bet "one night stand" would attract more attention to this review, right?! Anyways, I was extremely pleased with everything I experienced at The Ambassador. From the attentive and friendly staff to the large, clean rooms and the fabulous amenities, this hotel is legit. They are centrally located in downtown KC, and they are moderately priced to boot. They offer free wifi and complimentary bottled water, and some fun snacks for purchase in the rooms (how did they know that Skinny Pop is a favorite of mine?!) The Ambassador also did a wonderful job with a breakfast event I attended in the event space (in the basement of the hotel). Cassanova, the shuttle driver, was friendly and got us safely to and from a dinner nearby, so it was a nice treat not to have to call a cab. The only not amazing thing about this hotel is the fact that their "fitness room" is tiny... it has 3 machines in it and that's it. But, at least they have a fitness room, right?! All of the other qualities outweigh that one little negative for sure. I would not hesitate to stay here again and will definitely look into The Ambassador when I find myself traveling to Wichita and/or Tulsa (the other cities where they have locations). If you're up for a "one night stand" or several nights, you won't be disappointed with the Ambassador!

Steve J.

Yelp
Had dinner there last night and sat at the bar. Couldn't have been better. The bartender (Cilas) was awesome and the service was great. We ordered the hanger steak and it was tender and flavorful as was the creamed corn and peach salad. Calamari appetizer was fresh and cooked perfectly. We were going to the Majestic but they were closed so decided on the Ambassador, glad we did! The chef came out and talked to us as well which was very impressive. We have been going on Saturdays to listen to Lonnie but will now add this to our must eat during the week. Highly recommend this place.
google avatar

Tracey H.

Yelp
I recently had dinner at The Reserve with a group of girlfriends. We ordered several items off the menu and shared them. They were all so good that we asked to meet the Chef. Chef Jeremiah did not disappoint! In addition, the atmosphere and service was exceptional. It was a lovely night to get caught up with friends at a lovely location. Incredibly reasonable and free valet parking! It was a win win win all around!!
google avatar

Billy S.

Yelp
Beautiful little piece of history. I love staying in places that are not exactly like every other hotel. This place is really beautiful and I've enjoyed staying here on a couple trips to Kansas City. The last time I was there, they were adding on a whole new section so I suppose next time it will be larger but I hope they maintain the same charm. My only (literally the only one) is that the area where you enter and check in is so dark, I could barely see what I was doing. I think the dark moody atmosphere is fine for nearby sitting area but the desk needed more light, in my opinion. Otherwise, love this place and definitely will return.
google avatar

William A.

Yelp
Really loved this elegant landmark. It is a great historic hotel that is in excellent condition. Big room. Clean. Quiet. Central in downtown Kansas City. Able to walk to all the good night spots.
google avatar

Kate C.

Yelp
I really wanted to give this a 4 or 5 rating but had to give a 3 due to a couple of issues. We were unexpectedly staying in KC on Valentine's Day night and had to find a hotel, great! Luckily when calling the Reserve hey had availability and the lady on the phone took my reservation. Sadly she took my details incorrectly so I never got my email booking confirmation. Upon arrival the lady at the front desk gave really poor customer service. No hello or niceties, she seemed annoyed we showed up. When she gave me my print out on checkin I saw my name had been spelled wrong and I asked if she could correct and re-email me my confirmation, and she said no! Ok, sorry to have bothered you. The room itself was great. Really big for the price, the bed was large and comfy, nice bathroom (even if the mirror was cracked!) Free wifi and tv. The restaurant/bar area was really impressive too, and the lady tending bar that night was amazing - friendly and super-welcoming. There is also parking next to the hotel ($18 + tax). Sadly when we checked out I had someone else's bill billed to my account taking me into overdraft. The problem fixed itself but I ended up paying more than I should have! Summary: great hotel but needs to fix a few things for it to really be up there and comparable to some other hotels I've stayed in. Saying that, I would stay again if I am back in KC.
google avatar

Sean A.

Yelp
This was a very nice stay for myself and my COO. Everyone was professional and on point. Hailey in the restaurant was a helpful from lunch to early dinner. All around great staff.
google avatar

Edwin E.

Yelp
If you're looking for a great hotel in the Kansas City this is the spot. The concierge Bert is also a great tour guide and will give you a ride to just about anywhere in the city. The rooms are huge and there is a double vanity in the bathroom. One of Bert's favorite spots is the Green Lady jazz bar which doesn't have a cover charge. It's hot in Kansas City but the air-conditioning is amazing at the hotel. I have stayed in many different hotels in the city and this is definitely the best. Best location too.

Shannon O.

Yelp
Spent NYE at Lonnie's Reno Club, a speakeasy-type dinner club in the basement of the Ambassador Hotel. What a coup getting the amazing Lonnie McFadden as their resident entertainer!! It was one of the top NYE's I have had in my life and that's saying something because I am always on a quest for fun! Stayed the night and the hotel and rooms are beautiful, staff is first rate and the food and drinks are delicious! Beef Wellington for dinner and bacon fried rice for brunch. Whaaaaat?? Serious yumms! If I could give 10 stars I would because 5 is not enough...

J H.

Yelp
Very nice hotel. Staff was awesome in their courtesy and willingness to ensure everything was right. Shuttle service to/from local music venue was awesome. Only things I recommend for improvement are 1. More places to plug in devices. Only one plug available at desk and none on night stands. 2. Better/more lighting. Even the bathroom needed more; mirror lighting was not bright at all. Room was very large and immaculate.

Yessi E.

Yelp
Me and my boyfriend stayed here this past weekend. I was kind of nervous as I thought they would look down their noses at us because we are a younger couple but I was so wrong, thankfully. Everyone who worked here were some of the nicest people I've met and they try hard to make your stay as welcoming and smooth as possible. We even extended our stay a night for that very reason. Our rooms (had to switch to a second one) were spacious, cozy, and very clean. They had complimentary waters and coffee which we both appreciated. We ordered room service our first night and although they tried to hide their overdone cheesecake with heeps of caramel everything is was 10/10. (I had a turkey sandwich and normally that doesn't sound exciting but I've been craving that sandwich every since. It was delicious) On Friday they had a live band in the restaurant and that was nice to watch while having a drink. On Saturday they had a piano player. You can tell they really just want their guests to have a positive experience. They even have a free shuttle service which we did use once from and to. 100% recommend. Can't wait to be back!

Shi K.

Yelp
The room is beautifully appointed. Room service was faster than I expected and the food was delicious. I had a double Smashburger the beef had amazing flavor. I also ordered the beach rum drink which was delicious.
google avatar

Matt E.

Yelp
I love this hotel so much, it may not be quite healthy. While I haven't physically stayed here (I mean, I live in KC), I have had a ton of experience with the facility and the staff, and it's all top notch. I always, ALWAYS suggest my traveling coworkers stay in this hotel. Booking is a snap, the staff is readily available to accommodate special requests, and the rooms are posh and oh-so-cozy (Yes I've been in the rooms, but no i haven't stayed in them.) In my opinion, the best amenity is their complimentary shuttle that'll cart you around to anywhere within a 5 mile radius. That gets you to most of the quality areas of KC, and is a breeze to use. I mean, the price is right and KC isn't exactly a cab-friendly town. I've also used the hotel for a variety of work functions. Their special events team is professional, responsible and helpful. They're great at keeping up with emails and other communication, making sure that details are considered. We've been able to bring in their restaurant (Reserve, which deserves it's own separate review) to help cater these events, and people have always enjoyed the food. If you're looking to host a medium-sized special event at a hotel, I would always recommend the Ambassador. Read up on what others have said about the decor, as they're spot on. It's a beautiful property. Modern without being cold. They need to give their designer a nice bonus check.
google avatar

Tiffany N.

Yelp
The Ambassador Hotel is legit. It's a beautiful place to stay in KC with lovely mod furniture, tall ceilings, cozy beds, and impeccable staff. All that and it's affordable. Oh, and they have a car service to drive you around (within a few miles of the hotel) and to pick you up when you request it. Oh, and they have a delicious restaurant inside to boot. I travel fairly frequently and if I could find a place like the Ambassador to stay in every city I'd be a happy camper. Well, not really a camper because I'm not sleeping outside, but you get what I mean...
google avatar

Jon A.

Yelp
You can find me in airport security lines hefting up my pants with my belt buckle crisscrossing its fingers that it's gonna survive yet another public buckling, and that's when I'm day dreaming about the idea of having a savvy east coast guy drive me around in a heated suv through winter nights, from the doors of the hotel I live in to the outskirts of a city with the best bbq in the world is. Really, it's often. Living in hotels is something I pulled off for a wee chapter of a year or so of my life, and I miss it. Then, the Ambassador had to roll up in my life and show just one more time how much I really miss it. This daydreaming came true with the complimentary car service within a five mile radius, which covers most of the city you need for a 36 hour trip. It's at the top of the list of must mentions for this place, especially during the winter. The king rooms are spacious. The bathroom is huge, and so is the shower which could fit a tub in it, yet it doesn't have one. The lighting in the rooms is really harsh and hard to control and keep at a comfortable level. The staff is kind: they had hairspray! If you drive me around, have hairspray and toothpaste on tap, I'll stay as long as you'd like me to.
google avatar

Katy R.

Yelp
Sometimes you find yourself in the midst of a truly wonderful experience and a Yelp review writes itself. That's exactly what happened last night and this morning at the Ambassador Hotel, which, in one night, sky-rocketed to the top of my favorite hotels list. My husband and I booked the New Year's Eve package after our initial plans fell through. The package rate, which wasn't much higher than the standard room price, included free shuttle within 5 miles of the hotel, champagne, water and breakfast. The hotel itself is stunning -- if you're in Kansas City and haven't yet been, make plans to stop by! The building first served as a bank in the early 1900s, and several of the original features including interior columns and marble floors are in pristine condition. The modern decor makes for a lovely contrast yet is still warm and welcoming without being overly posh. Our room was gorgeous -- grays, purples and whites made for an eye-catching combination that I immediately wanted to replicate at home. The bed was huge and incredibly comfy. I could probably live in the shower alone, which was also oversized. I quickly made use of the free (and secure) WiFi until it was time to catch our shuttle. Speaking of, the shuttle service was prompt and our driver, Burt, was fantastic. He ended up serving us breakfast the next morning, too, and regaled us with stories of doing some late-night bartending once his shuttle duties had concluded. He's a jack of all trades and was extremely helpful and personable. If you stay there, keep an eye out for him and be sure to say hi! Breakfast, by the way, was delicious -- and although I expected to pay extra for my vanilla latte, everything we ordered was included as part of our package. The staff and hotel made such a fantastic impression that, even though we live just a few blocks away, we'll be back for another staycation--and we won't be shy about recommending that friends and family stay here, too. Thanks to everyone at the Ambassador for a wonderful New Year's Eve - see you soon!
google avatar

Shane W.

Yelp
After a Yelp event and a couple happy hours, we were happy to make the Ambassador Hotel the place we spent our wedding night. The tiny little wedding was in the afternoon, followed by tapas and booze for the 28 guests at our house. We didn't plan an immediate honeymoon but didn't want to spend our wedding night cleaning up after a party. The Ambassador fit the bill. We arrived around 8, made our way through the gauntlet of parking and back around to the only entrance - in the front of the building. This may be the first downside, to me it's unfortunate to park in the rear and have to walk back around to the front to enter. Lucky for us it was May 17th and not February 17th. The front desk receptionist asked if we were doing anything fun for the weekend and this was the first time we told them we had gotten married. She congratulated us and we were on our way to our room. We dropped off our bags, hung out for a while, and headed downstairs for our first husband and wife cocktails. A fitting location since this was the first place we had pictures taken as a couple at a Yelp event about two years earlier. It was a long day. 9 pm felt like 2 am so we headed back to the room in our marriage fog and soon crashed. The next downside happened at 3 am when the bar across the street closed it's doors and the occupants emptied onto the street within shouting distance of the hotel. Though no fault of the Ambassador, I really hope that can be fixed soon. I've stayed in hotels in busy cities but this crowd was just jerks. It wasn't until the next morning that we found the card. The card they must have snuck into our room when they saw us in the restaurant. The card from the staff congratulating us on our marriage and thanking us for choosing the Ambassador for our stay. For all the great decor, fantastic food, great cocktails, friendly staff, and overall wonderful vibe, it was that card, virtually free of cost, that sealed this 5-star rating. Thoughtfulness has no price and yet has unlimited value.