Madhu S.
Google
We stayed for one night at Amboseli Serena Safari Lodge. The lodge store has a decent collection, and we enjoyed some shopping. The restaurant offered a good variety of meals, and the property is lively with monkeys around, adding a fun wildlife touch.
The Wi-Fi is available only in the reception area, and the rooms do not have proper fans. We were initially given three separate beds, and only after our request did they join two beds. The manager mentioned they weren’t informed it was a family booking, only that it was for three pax. The room size felt small for a family with a child and was a bit depressing. Also, there was no phone or walkie-talkie in the room for communication, which would have been useful in case of emergencies.
Overall, it’s a pleasant lodge with helpful staff, but families with kids should request room arrangements in advance and note the lack of in-room communication and cooling.