Amboseli Serena Safari Lodge

Amazing place!! We loved the whole experience. Every staffmember is so friendly en helpfull, they did everything to make us feel welcome en happy. We are here right now (Christmas) and our four children and ourselves have a wunderfull time. Food is delicious and the christmas vibes are everywhere.|The monkeys are nice to watch, they have a lot of little babies right now. This night at dinner an elephant visited us: wow!! |The rooms (all with their own terrace) are nice, in African style. Good waterpressure in the shower, good beds, good hygienic. And the nice people clean it in the morning and then prepare it again for sleeping (closing the musqitonets and opening the sheets).|There are Masaai people in the lodge al day for dances and pictures. |While the lodge is in the middle of the park, game drives start immediately when your guide starts the engines. We saw hundreds of elephants and a lot of girafs, zebra's, gazelles, ostrichs, pumba's, hippo's and so on. We even got sight of a cheeta and a lion!|We really do recommand Amboseli Serena Lodge!

We has a very good experience at Amboseli Serena. The resort is in the middle of national parks and you can spot plenty of Animals at short distance.||We are group of Indian travelers and the chefs went out of the way to make special Indian food based on our requests. They baked a fabulous cake to celebrate my daughter bday and the the team helped celebrate it with music and dance.||While the rooms are small, overall experience was nice.

We stayed recently for two nights when visiting Amboseli. Great location in the park, lots of animals nearby to see. Overall a good hotel.||We had a double room with extra bed, which had its own terrace, shower with good water pressure, good condition. Cleaning good - done in the early morning when out for a game drive and then turn down service in the evening when on a game driver or at dinner.||Stayed on a full board basis, food was pretty good. Breakfast especially very nice, cooking station doing pancakes and eggs to order. Drinks which were chargeable were a reasonable price.||Free WiFi good speed generally for emails and light internet browsing.||Staff friendly throughout. ||Only improvements, which is why I would mark as a 4 star and not 5:|- some staff could do with more training and generally just working quicker eg takes a long time by pool and in some parts of restaurants to get drinks. Had to ask three members of staff to get new towels for pool - this was when the pool barely had any people in so there wasn’t huge demand. Some staff are great however.|- when we reported a maintenance issue in the room, reception staff apologised and said someone would attend, alas no one ever did.|- water in restaurants, please have a larger still bottle available - you have large ones in the rooms but seemingly none available in restaurant, doesn’t make sense when you have families and large groups?

Stayed at Amboseli Serena Lodge, and it was fantastic! The lodge is right in the heart of Amboseli National Park, so you get amazing views of Mount Kilimanjaro and lots of wildlife right outside. The rooms were cozy and well-decorated with an authentic safari vibe. The staff were super welcoming and went out of their way to make our stay comfortable. Plus, the food was delicious, with a great mix of local and international options. Perfect spot for a relaxing and immersive safari experience—highly recommend!

Standard room items missing - kept calling the reception for these items to be brought; hot water not working on the first night; no fridge; rooms have seen better days. Poor service; staff keen on selling us pieces of land or Naivas gift vouchers yet poor attention to visitor needs. Below average food and to crown it all up, three of us from our travel party got food poisoning from New Year's Eve dinner. I spent my 1st day of 2025 in bed as a result! Location is good if seeing lots of elephants is your objective given the changing nature of Amboseli National Park. The lions had relocated to the conservancy - in pursuit of their food chain.

I spent two nights at Amboseli Serena Lodge, and it was an unforgettable experience. Nestled in the heart of Amboseli National Park, the lodge offers breathtaking views of Mount Kilimanjaro and is surrounded by stunning wildlife. The rooms were comfortable, beautifully decorated in a traditional African style, and offered a serene escape. The staff was incredibly friendly and attentive, ensuring that every detail of our stay was perfect. The food was delicious, with a good variety of local and international dishes. The safari experiences were exceptional, offering close encounters with elephants and other wildlife. Highly recommended for anyone seeking a luxurious yet authentic African safari experience.

Excellent Hotel, good view, location. It is located inside Amboseli National park where you could see Animals passing from your hotel while you are in your room. Food was just outclassed. The chef made food as per our request and all family members liked it. Variety of buffet is also very good with fresh juices available. Inside park there are only 2-3 hotels and Serena is one of them.

I stayed here in July for the first two nights of my Safari adventures and what a start!|As soon as my jeep arrived at the front door, I was met with such a warm, friendly welcome, a towel to freshen up & a lovely cold drink. |Very easy check in & then shown to my room with all the lodge’s amenities & meal times explained en route.|My room was perhaps the furthest from Reception & that really didn’t matter as I strolled through lovely planted gardens & palm trees, occupied by lots of monkeys!|My room was on the ground floor with views of the waterhole & I could just step off my terrace on to the garden in front. The room is well appointed with everything you’ll need & very comfy bed. A nice surprise was the turndown each evening.|On my first visit to the restaurant I was impressed with being given a lovely table to the side of the open air veranda which as a solo traveler, meant a great deal so I wasn’t overwhelmed & overlooked by other parties & I could actually enjoy a great view of the garden & all the restaurant’s activities. I was given the same table for all my meals & was served by a lovely young lady for them all.|The buffet offerings at all meals were very well presented & very tasty.|Amboseli, by comparison, is a smaller park yet still huge but means the concentration of animals are spread out over shorter distances but still incredibly abundant so you won’t be disappointed.|A wonderful stay & would definitely recommend here.|Thanks to all the Team for making my stay so memorable.