Muniappan V
Google
Very disappointing experience at Ambur Main Star Biryani.
Today, I visited the Ambur Main Star Biryani restaurant to buy biryani. To my surprise, the biryani rice was filled well below the box capacity. When I politely requested them to fill the box properly, the staff flatly refused and said that this is the quantity they give, regardless of the box size.
What was more upsetting than the quantity was the terrible way they handled the situation. The staff was rude, dismissive, and showed zero concern for customer satisfaction. There was no proper explanation, no willingness to listen, and absolutely no courtesy.
Paying full price and receiving less quantity — along with such worst customer service — is completely unacceptable. Based on my experience, I strongly recommend avoiding Star Biryani outlets, as they clearly do not value their customers.
Very disappointing...