AMC Village Crossing 18

Let me start by saying I am not usually one to write bad reviews and it hurts to say this about my neighborhood theater. But we saw a movie in Theater 8, and it was the nastiest, filthiest, most musty smelling theater I’ve ever been in. The moment we walked in we got a huge whiff of vomit. The seats were all visibly stained and didnt recline. I felt nasty just sitting in them, and the cupholders, armrests, and floor were all extremely sticky. We actually had to move seats because it smelled so bad in the back right corner, and when the A/C fan came on it smelled so bad that we had to cover our noses with our shirts. Even after coming home my clothes still smelled like the theater. I’ve been going here for decades, ever since I was a kid, but I never remembered it being this bad. I’m not even much of a clean freak but this place made me feel sick to my stomach. This theater needs a huge makeover before I consider coming back.

The movie was great quality. Seats were really comfortable. Clean floors and just clean all around. This is a good place To watch Movies in general.(sorry for a bad photo)

We love this movie theater! Staff is nice, they even have special popcorn buckets for sale. We got the "Jaws" one very cute! Support this teacher, and don't forget to take all your garbage before you leave. Be a human.

This place needs a remodel, and is getting one, or so all the equipment and supplies lying about would suggest. This used to be "our theater." The only reason we went back is because we wanted a more upscale dinner place nearby. We saw Baltimorons in a small theater with the cramped old-style seats. Unacceptable. OUCH. It's like sitting on a crowded bus for 2 hours. I just know they will rip out the old, and in with the new RECLINERS. There are piles of construction supplies in every corridor. I suppose they do the actual work when the place is closed. I still have a decade of fond memories here. I'm rooting for you to return to your former glory.🎆

Nice theatre, only thing I really didn’t like was the layout for ordering food and then where you have to go to pick it up. I also didn’t love that they pre-made buckets of popcorn and left them under a heat lamp to grab and enjoy. They had a lot of things on honor system which was nice. We went to the prescreening of Wicked and it was an amazing film with a wonderful audience.

I’m writing a honest review ‼️Went to see conjuring and seats did not recline at all! I wish the website told you they weren’t the reclining ones there is NO AIR CONDITIONING so it was VERY HOT. The movie theatre also STUNK and was full of young teenagers that would use their flash and their vapes in the theatre!!! Please be aware if you are trying to watch a movie in peace this is not the place at all. I’m writing a honest review and bathrooms were not clean at all. Go somewhere else and stay away from this one! I will NEVER ‼️ be back here again.

We got shushed for reaction too loudly to the movie by staff, but that was okay. They were polite. Friend and I always get the seats we want. Place is clean and seat comfortable. Movies always screen well; no glitches.

It’s been a long time since I last visited AMC Village Crossing 18, and unfortunately, this visit was a major letdown. The auditorium we were in felt like a sauna, it was uncomfortably hot throughout the entire movie. To make matters worse, a man sitting two seats ahead of us spent most of the film taking photos and recording clips for Instagram, completely ignoring theater etiquette. On top of that, someone behind us repeatedly kicked our seats. Even after we politely asked him to stop, he continued to do it, which made it nearly impossible to enjoy the movie. This visit felt poorly managed overall, and the lack of enforcement around basic theater rules really took away from the experience. It’s going to be hard for me to want to return to this AMC anytime soon.

this movie theater is super nice. there is good staff and this theater even has an IMAX screen. this is probably the best movie theater I've been to

Came to this theatre yesterday with my wife and cousin to see the new Mission: Impossible -- The Final Reckoning. I liked the idea of grab and go popcorn option for concessions! The movie itself the chairs seemed stiff and outdated - some were even broken?! The movie screening also was dim, lacked brightness and sometimes it was hard to understand what the actors were trying to say on screen.

This was one of the first theatre's I would come as a kid and it was my favorite. Now you walk in and there's no one at the kitchen, barely anyone at the registers. The seats are looking ragged, beat up and the recliner seats don't even work. There was garbage everywhere left behind. I will not be coming back the least they can do is if we are paying expensive tickets then invest in keeping the things up to date , clean, and neat

Made the cruise from Lombard to catch the new Bob Dylan film, which had a special showing before the Christmas release. The place was packed and I sat next to a nice couple from Elmhurst. We talked about favorite places for breakfast and the places that recently closed. Strat's and Mack's. Chairs were nothing special and tight for me to be real comfortable. Previews didn't start till quarter after but movie started 30 minutes after show time, which is pretty standard. There was an extra q&a segment that I ended up ducking out of. I should have hit Superdawg on my way home.

I've been coming here for so long but less frequently since covid. They definitely need to replace some of the seats in the theaters. I was so sunk into my chair my behind was hitting a metal bar and I was uncomfortable the entire movie. I was surprised to see the parking garage was torn down, though it makes sense that they might not need as much parking as they once did before.

Movie did not start on time. At schedule movie time, commercial after commercial played for 20 minutes. This is the first time I have been back to a theater in almost 20 years. If it were not for the free tickets I received, I would not have gone just to receive this kind of treatment. Will not be back until your company can learn to start a movie on time.

AMC Theater had 10am showings of movies on Christmas Day. Decided to see The Color Purple, which is actually a musical. Movie was fantastic, Fantasia who played one of the main characters, was Amazing! Movie= 10 out of 10!! Movie Theater Parking: Free parking. Lot has covered and uncovered parking. Bar was open for the 10am show. Concessions stand was clean. Staff was friendly and helpful. Theater: seats were too small and were not comfortable. I was not sure if theater has larger seats for their IMAX Screens (not sure if IMAX is at thus location). Large/long hallways and plenty of seating (which is appreciated) selectively placed in hallways. Bathrooms also located throuout the theater. Easy to enter and exit the theater. AMC theater is large and has plenty of screens. If seats were larger, customers could have enjoyable time.

I like coming here a lot. This is my first IMAX experience but I expect good things and 5-star quality vision and sound. So far it's bumping not to mention I got a whiskey sour to enjoy the show with. It was $32 with tip...yikes!!!!! I guess we won't be getting anything to eat afterward but hey you only live once and my date and I deserve a little downtime we have earned it. Oh, my date is the wifey, I don't want too many whiskey sours to get me in trouble In closing, the "Village Crossing AMC" IS a really good theater.

ABSOLUTELY DISGUSTING! I can't believe this theater is even open looking like this. First of all it's very much so outdated and doesn't have recliner chairs. If that's the case, the least they could do is clean the seats. Who wants to sit in and ok this filth. I'm honestly sparing this theater with these 2 pictures. This is unacceptable. No one bothered to clean up at all before the move started. I will never patronize this raggedy dirty theater ever again!! No one should

How the mighty have fallen. This was our favorite theater to go to growing up. It now has kiosks that have replaced people, 1 ticket attendant, there's nobody on the registers. It just feels bleak. The theater is littered and sticky. I hate how neglected it feels. I hope the new parking renovation is worth it.

You could keep this place clean oh wait but you will need to hire more help at minimum wage. I see where you are heading.....

Great theater, I have seen many movies here. it has Imax, Dolby cinema, RealD3D, and standard. The staff is nice and the theater is high quality. 10/10

The bathrooms were dirty. The soda machines were out of ice, and many flavor selections were unavailable.

I get a popcorn littered floor, ice piled on the drink machines, broken lights, cobwebs, and the floors had TRASH. Please try to maintain your theater better, thank you.

It's a theater and I need eighty-five characters to give it a star rating between one and five

This is your typical theater with older seats that are a bit worn down. It gets the job done but the seat definitely had been imprinted on by heavy use and dipped in the middle. Probably also not the most comfortable for people who are wider set. Came for an "IMAX" experience while watching Top Gun: Maverick. The screen looked to be normal size and sound was average. It's really hard to see how it compares to a normal showing in another theater except for the price hike. My previous IMAX experience was at Navy Pier where the screen was twice the size and well worth the $20 ticket..but alas it closed during covid :( If you come here I'd suggest skipping the "IMAX" experience.

Worse experience ever! Figured give this place a try one more time and man what a waste of money have 10 people in a Thayer that starts at 3pm and at 315 pm still a blank screen . 6 patrons had to go complain. Movie 13 showroom is old - dirty and horrible seats - drive the extra miles and go to Rosemont

This is a no frills AMC (save for Dolby). However, here are some pro tips to best the best of your experience. 1. Parking is plentiful. You don't need to get there that early. There are at least 20 minutes of previews. So unless you need concessions, get there about 10 minutes after the movie start time. 2. Advance purchase of tickets is a must. There are times, I've seen the line out the door for people wanting to purchase tickets on-site. On weekends there are max 2 people working the window. Save yourself a headache and download the app. 3. Staff - mostly teenagers. They might be apathetic and will probably be on their phones. Get over it. Be nice to them and know that majority of the issues are not their fault. They are just on the front line. Know what you want and don't expect them to read your minds. Treat them with respect. The line moves fast. 4. IMAX - it's a bust. Larger Screen, bigger theater but not actually the classic IMAX experience. Not worth the extra money. 5. Dolby experience is worth it. Reclining seats, fantastic sound, and each level of the seating is far away from seating level below. It never feels packed in the Dolby theater. The theater could be cleaner and the concession options leave a bit to be desired (see serving cold cheese with nachos). But it's a solid 3/5

I'm here to see Avengers Endgame. Now they have reserved seating. I guess it's been awhile since I've been to the theater I hope the movie lives up to its hype. Early bird before noon in $6.07/ticket

I absolutely love this place. This is a closest and nicest movie theater to my place. Not crowded on weekdays, parking and bike rack. Affordable prices and comfortable seatings.

It's been a long two years since I've been in a theater. But now that pandemic mandates have been relaxed, businesses need our monies. But are they ready for that uptick in heads through the door and are they ready to supply the much needed 'feels' of a movie theater? This location is not ready nor trained as such. Last weekend I caught the new Batman flick. Wasn't sure about watching since I wasn't a huge fan of the Twilight series and unsure of the pretty vampire playing the dark knight. BUT, he acted exceptionally and if you liked the last series with Christian Bale, you're gonna love the darkness still present in this new remake. Earlier this year I read some articles & stock investor emails by movie theater companies claiming their staff are readied to serve countless consumers when they are ready to return to the movies. On the night we attended, no fresh popcorn was prepared. I'm not sure whether they popped any popcorn that day. The display shelves where hot food should be available were empty and unused. The counters and many serving stations were manned with many employees but most of them were simply grazing like lamas. In a movie theater their sole purpose is to sell concessions. Granted they want ticket sales but their bread and butter are concessions. Most would be unaware but many theater companies have tried pushing concession sales to get the customer to buy the "super size combo." A concessions employee can sometimes make commission on these sales. So, a major part of that is the advertising of the soda and popcorn. Movie theater companies know how important it is to have fresh popcorn popped as theater goers enter the door. The smell of the butter, cheese, popped kernels and the overwhelming smell of hot dogs and the effervescent scents of soda as it is being released into a large receptacle. When those bubbles fly up and out, the air is filled with sweet notes of tooth decaying, diabetes inducing, high fructose corn syrup. I know this because I was a teenager working in a theater and that's how my supervisor at the time explained how to acquire the best sales in concessions. In my experience, I would time popcorn making with the rush right before customers sat for a movie. Once the kettle overflowed with freshly popped corn.. People would be lining up. Those employees that buttered or over buttered popcorn for their customers, often scored the best tips. That was some decades ago. In a movie theater, especially the size of this one. There is much that can be done. Refreshing /stocking washrooms, cleaning hallways and theaters, ensuring the cleanliness of concession areas and such. Everything was kinda relaxed and worse, my gourmet cheddar popcorn tasted day old. It was fucking awful. $11 with tax for a medium size cup of popcorn. My movie was about to start but I could not stand holding onto bunk azz kernels. I returned the purchase and didn't bother getting anything else. Nor did the supervisor which was called for the return, ask whether I wanted anything else. She made a comment with a "sny" attitude. No bother to me, I ate few kernels. You could pop better popcorn in a microwave at home. Even though this location is convenient due to its proximity to the expressway, I have to give business where it matters. Ps the seats still suck. Ushers in movie theaters are desperately needed. After the pandemic people are outrageous. There were folks taking selfies with flash during the movie. Using the movie screen as the backdrop. Others were playing games with audible sounds. Ringtones popping off. These shenanigans and poor concessions remind me that my home video/audio setup is pretty spectacular and with my concern for decent snacks, I'm better served at an alternate brands theater or simply at home.

I came here last night to see Top Gun: Maverick. The experience was fine and the movie was great. What was a real bummer was that they had concessions as "grab-and-go". You had to wait in line for everyone to get their popcorn and candy individually, instead of buying it from someone behind the counter. This made the popcorn that I grabbed not hot or fresh. The line was also held up because you put the butter and salt on the popcorn yourself. Only one of the two butter dispensers was open and it ran out when I was using it. Their salt shakers were also empty. This is very much a first world problem, but I look forward to hot, buttery popcorn when I go to the movies. Just sort of a bummer about how they run their concessions. The candy was also running out and not well stocked. I added a star since the employees were kind and very helpful.

Watching spider man verse and can't help yelp how hot it is in this theater. Not a happy watching experience

Went here for Oppenheimer in IMAX and the previews and first 30 minutes of the movie were blurry because the projectors were not aligned. It was like watching a 3D movie without the glasses. Their solution finally was to turn off one projector, drastically changing the brightness. So the rest of the movie was dark. Tried to go to AMC website to figure out how to get a refund and they have no customer service line that I could find. Went to Barbie here the following weekend and the projection wasn't centered on the screen. And they did not close the curtain on one side so it was very noticeable and was bothering me the whole movie. After the Oppenheimer experience the previous weekend I was incredibly annoyed.

Looks like they haven't cleaned in days. First showing of the day so you can't say it was from the earlier showing.

JEFF, general manager at AMC Village Crossing 18 in Niles Illinois. About a month prior to the opening weekend, we got tickets for the Mission Impossible movie Dead Reckoning to see in IMAX at the AMC Village Crossing 18 in Niles. We were so excited to see this movie on that giant screen. To our shock and disappointment, we were told at check-in that we had mistakenly bought them for another theater; we were told the manager would try to help us. DID HE EVER! B & G Sita You don't frequently see service like that nowadays. The IMAX show in his theater had started an hour prior, and the next showing was in a Dolby theater that was practically sold out and without two seats together. Jeff went above and beyond to accommodate us and put us up in a separate handicapped area where the seats had not been sold five minutes prior to the show. I felt like hugging this guy! The DOLBY experience was unbelievable and we did not feel it would have been better in the IMAX theater. We are so grateful to Jeff that we will become assiduous clients of his from now on! He is such a kind guy! We felt that everyone should know.

This location has a Dolby and Imax Auditorium. It's not as nice, in terms of seats, as Northbrook, but it's better than River East and the other one in downtown Chicago... RIP AMC Navy Pier (despite the astronomical parking price). Unfortunately, it has some of the rudest employees. I ask, every time, how are you today, and some don't even answer, let alone ask me or my wife how we are doing; basic human decency. There is always popcorn on the floor and the door handles to the auditoriums are greasy (popcorn oil). The confessions area isn't too clean and is routinely out of some coke freestyle options or food offerings (COVID supply chain issues, blah blah blah). The seats in any auditorium, Dolby/Imax (premium 4.50$ extra, per ticket) or normal showings, are always grime filled and I always find a big hair ball on a seat. Be sure to use a flashlight to look before sitting down. Dolby is pretty much the only reason to go here. 4K HDR projector with tuned audio that's surround, no matter where you're sitting, with subwoofers in each of the electrically powered reclining chairs. Unfortunately, again, these seats are faux leather and are starting to show aging due to the abuse of wear and tear by the customers. The IMAX is actually a lie-max. It's not a true-sized screen, barely 2 stories tall (compared to the 4 story Tempe, AZ location or the new one in GA). It's also only 2k Xenon Laser and not 4k Dual Laser. The Navy Pier, now closed, location, was 4k Dual Laser and a true-sized screen. The seats are slightly bigger version than the ones used in the normal auditoriums. Not as nice as AMC Prime or Dolby. I've had to write into AMC Corporate numerous times (shoutout to the always super helpful Facebook team) and after many complaints to in-theatre management, it seems that no one really seems to care. Just another tolerance of mediocrity. Sub-average, at best. Worth it to go on Tuesdays for discount tickets and don't forget to sign up for AMC Stubs Premiere for the amazing rewards program and birthday freebies. Weekend matinee showings are also less crowded and cheaper too. This location is NOT one of the ones AMC plans to upgrade or renovate so don't expect any improvements anytime in the next 2y+.

Ew ew ew. The last time I went to this theatre was probably 5+ years ago. Has this theatre changed at all? Umm, the physical structures, not so much. I didn't go to IMAX theatre so I'm curious what the theatre looks like. It stated that it has reserved seating, and hopefully reclined seating like the other AMC theatre I've been to. I went for a standard movie on a Tuesday 4:45pm show. The seat cushion was so broken into that I literally sank as I sat. I took a picture of the cup holder and how dirty it was! I used to go here a lot 13 years ago when it was new and clean. As far as I see it, the physical structure is the same. The movie ticket station, bathrooms, theatre seats- none has changed. The only change that I see is the food concession system. I've always had a great AMC experience and was extremely disappointed. I guess I should've known better that it's the same Village Crossing theatre that I was familiar with.

Parking is very accessible. Even on a busy night I can manage to find a spot. Late at night sometimes there is a cop there which I don't mind, keeps the theater safe. I am an A lister so I usually pass the lines at the ticket booth. Typically the employee who scans the bar code for my A list online ticket is pretty friendly. There is a full bar in the main lobby which I do like. The variety of concession snacks and food is decent. My only complaint is they make the popcorn and just leave it sitting in the case which they say supposedly keeps the warm popcorn...well they haven't tried it sitting there for while so it is not warm most of the time when I get popcorn. They need to fix that. Bathroom is mostly clean, well every time I go, could be a different story with another movie goer. Theater seats are decent and the screens do the job. This is my go to theater because it is the closest AMC as an A lister but overall it's decent place.

The ticket taker and manager, working on Thanksgiving, along with the other theater personnel were awesome! My party came at different times and the ticket taker had to call the manager to clear up the issue. The manager was very patient. So thank you for being there and doing your job on a national holiday.

Top Gun, Maverick was the best movie I've seen this year! I've been to this theatre many times always clean, staff is professional, food items are what you'd expect salty, loaded with artificial stuff, overpriced essentially standard operating procedure!

Quality control here sucks. I'm a AMC stubs member and I watch like 2-4+ movies a month and I go to this one alot since it's the closest one. In this month alone, 2 different movies had the audio mess up. Either the sound will straight out cut completely out during a movie and a employee needs to come and fix it. Or audio dialog is messed up where it's either inaudible or the bass is completely cut out. Or the audio mix is in mono, etc. Really annoying since you only get to experience a movie for the first time only once. I've lost count in the past 2 years at this AMC how many times the audio gets messed up.

Okay I have been sheltered too much having seen three movies in theaters since the start of COVID. Two movies were at AMC movie theaters in the past month. CMX Old Orchard Luxury is a filthy pit that serves cold popcorn. The theater was fine. AMC Village Crossing 18 also amazingly serves cold popcorn. They literally set it on a shelf for guests to pick up. One staff member told me that the premium AMC theater, AMC DINE-IN Rosemont 12 will serve hot popcorn but that theater costs more. What the hell?! Today I saw Equalizer 3. After the previews, they never dimmed the lights. I went out to the manager and missed what happened after the first mayhem episode. Still, the lights remained on. I could have read a newspaper in there. I will not feel sorry anymore about theaters suffering from streaming services. For the cost of one movie ticket, I could watch multiple movies a day for a month and make my own popcorn and watch movies in the dark.

I would say this movie theater is pretty average, nothing spectacularly different about it. There are a number of families bringing kids here especially on the weekends. They do have a new Dolby theater that isn't well marked as Theater 1. That experience will cost a bit more and you can reserve your seats which is nice. The other theaters are so so, comfortable enough, but some of the seats are starting to get a bit worn. They have the Freestyle machines for soda pop, and sometimes you can get a good deal on snacks/drink with their AMC Stubs membership. Also $5 Tuesdays is a pretty great deal! Overall a pretty standard movie theater to catch a movie, if you want a more modern theater watch in the Dolby theater.

Had the opportunity to go see a movie with the family here. Super friendly staff - even before COVID - and the way that they allowed us to reserve the seating was great. Keeping groups more than 6 feet apart! The floors were super clean and the whole place smelled super clean. They offered cleaning wipes before going into the actual theater. Seeing how they are keeping up with the care of their establishment, I cannot wait to be able to go back!

I think I'm out of the loop for going to see movies...I found the whole process ridiculously overpriced. A decent sized bag of popcorn that feeds two people was around Nine Dollars...that's crazy, the ticket price for a movie was also high, over 14 bucks a tix, I did get a senior discount, which lowered the price by 2 bucks.. I bought the tickets on line before we went, making sure we were not shut out...after all, it was Saturday night at 7... The ticket taker said nothing about the senior reduction, which was legit, but seems like anyone can get the discount, if you buy online. The screen was good sized, seats were ok..comfortable enough, but did not adjust in anyway. Great sound too. I like that there is free ample covered parking. So there is that. I don't go out much to the movies, so once in awhile, I'll pay the high price, just glad I don't have to go on dates to the movies these days.

First and LAST time visiting this theater. Popcorn is is pre-bagged and just chilling on a heating shelf for you to grab. Then you have to go pay for it at another station and order your drinks. You get the cups for the drinks and have to walk over to the drink station that's super nasty & unkept. Popcorn wasted all over the floor... drinks spilled on the counter. Just a complete mess!! I didn't pay 1.2 million dollars on movie tickets to do a relay race throughout a nasty concession stand. Do better, AMC!! Just do better!!

Super friendly staff as always and the way the reserved seating is set up. It makes movie going safe and secure. With everything that this year has brought us seeing the care that is being taken to ensure that this great pastime doesn't go away is a monumental feat and to that I thank AMC and all the movie goers who aren't giving up on going to the movies.

Man my back is killing me from these seats. Everything is good but the seats. Doesn't even move back an inch. Rather watch it in my room

The experience I had tonight makes me wonder if AMC wants to stay open after this pandemic. Ordered tickets online, cool. Went to get some popcorn and it took over 10 min to get someone to even acknowledge me. Half way thru my movie I went to get a refill on my drink and was told I was not allowed because "we are closed" It's a damn machine and my movie is still going. Maybe it's time for AMC to go. Def not renewing Stubs when all this pandemic mess is over.

Called this evening to inquire about a private event, Ron answered the phone and was incredibly polite as well as super informative. He was helpful and kind. You do not find this very often, and he deserves the credit for being super helpful! Thank you!

Allows groups of teenagers to roam from movie to movie already in progress disrupting those who actually paid to be in a particular movie. Teens coming loudly in and out of even 3D movies when they don't have the needed glasses. Talking loudly not caring that they are being ignorant to other patrons. Do not bother to waste your $$ you will leave disappointed and frustrated. This happened tonight for 7:30 3D Scream movie in theatre 7. I saw the same group going into a different theater as I was leaving. Funny I thought they were strict about unaccompanied minors in rated R movies due to issues. Clearly not

I frequent this theater semi-regularly but really only because it's close to my office and I'm an AMC Stubs Member. The people that work here are very friendly and the concessions are pretty good. The theaters themselves are in desperate need of an upgrade, though. Seats are torn, there's a funky smell when you walk in, and there's not very much leg room. In a time where the majority of theaters at least recline a little (and now typically are full blown recliners) the comfort level here is really only so-so.

I like how things are laid out here. It looks like it was another theater before it was an AMC. The seats don't recline but look unique compared to regular seats I've seen at other AMC theaters. Many screens. The staff quite helpful.

The closer AMC to our house that we've taken in quite a few movies at over the last few years. The staff is friendly. Michael and a few others helped us out. Seats are good. Popcorn is always fresh. This one now has a bar so you can order an adult beverage to enjoy while watching your movie. Bathrooms could use a little freshening up as almost all the hooks on the back of the stall doors were broken off in the women's restroom near Theatre 3. Parking is plentiful and there are plenty of places nearby to eat beforehand.

Wow - this is a great theater. As a fan of the AMC theaters, this is another great theater. I was able to secure two tickets on their app. Showed up the attendant scanned my phone and advised us which theater was showing the film. The concession area was large and well organized, compared to the ones in the city. The only thing I was missing ... the reclining chairs but I had managed. There was plenty of leg room between the of seats, which were comfortable. Free parking located in the attached parking structure - sweet! I would return to this AMC if I was back in the area.

Since signing up for MoviePass, my wife and I have frequently visited this movie theater. I love the fact that they have multiple theaters playing the headline movies. It makes for great flexibility too with having time slots to accommodate our schedule. There is ample parking as it shares the location with the adjacent Buffalo Wild Wings, Red Robin burgers and the Tilted Kilt restaurant. At the entrance, they give you the option of purchasing a ticket through one of the ticket booths attended by people OR you can purchase a ticket from their automated ticket booths to either side of the line. As you proceed inside the theater complex, you face a huge concession area with everything from ice cream, to hot food, to popcorn and the like. The flow works well and gives movie goers a central area to get their food and drink fix prior to proceeding to their respective movie theater. From what I can recall, there are 9 theaters on either side of the concession area. Another great aspect of the theaters are their abundance of restrooms. You do not have to travel far to find a restroom especially since time is everything if you need to go during the middle of a movie. The only reason why I did not give this 5 stars is because I believe the place could have been a bit more clean. Don't get me wrong, they do clean their theaters good but could do better. They are much better than other theaters I've been to.

Nice movie complex, although the seats were old and tired, unlike the newer AMC theaters. The best part was the covered parking lot, which proved to be really beneficial during a snowy evening.

This is our neighborhood theater, and it's my personal fave. I look here when thinking about going to a movie; mainly due to the convenience, ample parking, variety of showtimes, and number of theaters. We also have the AMC Stubs card, and points are accrued quickly for credits. You can stand in the fast moving lines (if there are any) or buy your tickets from the kiosks along the side in the lobby. (They're on Fandango, too, but why pay a service charge, if you don't have to.) I love that they employ disabled and elderly folks to take your tickets too. That is great. The women's restrooms seem to be always crowded, but I'm glad they have one on each side of the place. The only aspect I don't like of this, or any theater, these days, are the concession prices. Even with the Stubs card, which allows for free refills on the larger sizes, we never need refills, and the concessions just aren't worth the ridiculous prices...which are much more than the tickets!! But they're optional, so it's a matter of personal choice. Just my two cents. They do offer a good variety; even frozen yogurt, coffee drinks, and misc. food items, and self-service popcorn/nachos, along with the modern soda machines, if you're so inclined. The staff is great, too. They're friendly and accommodating if you want to order something specific or have a special request. As for the theaters themselves, the seats are pretty comfy and the sound is excellent. They do a good job of cleaning the place, too. What's not to like?