AMERON Luzern Hotel Flora

Our family of 5 stayed here for 3 nights. The hotel is near the main historic area of Lucerne and the road with the hotel entrance was blocked off for construction which made it very quiet. The front of the hotel had some small stairs and was a little bit hard to get into with our luggage/stroller but once we were in it was fine. We had to get 2 rooms here, one for us and one for our kids, which were next to each other but not connecting. We had rooms that were renovated and they were nice, the bathrooms were very large, with an in room coffee maker. ||We had the breakfast buffet each morning, it had a large variety of breakfast items - eggs, oatmeal, yougurt, great bread selection, cheeses and fruit. We ate in the hotel restaurant one night - it is Italian themed. Our kids got pizza, we got pasta dishes and salads which were good. It had a decent local beer option as well. ||The hotel is in a decently good location, close to the train/ferry, not in but close to the main historic areas. If you are looking for a historic hotel or one in the middle of the main historic area this might not be what you’re looking for. It’s a short walk though and closer to a laundromat and the train station with shops and a grocery store. ||Overall would stay here again.

Entrance strangely tucked away in an alley the hotel is modern and clean. Excellent breakfast offered and waitstaff is friendly and efficient. Had problem with suitcase and needed a tool. Delivered quickly by maintenance. Bed comfortable and bathroom excellent. Highly recommended.

We had a wonderful trip to Switzerland staying at this hotel. The hotel is in a phenomenal location only a few blocks to the train and to the riverfront area where most dining/shops are located. The room was a little bit small (to be expected for Europe city center location), but it was well appointed and comfortable. The hotel breakfast buffet had many good options including fresh pastries and a good selection of hot items. Overall, the hotel was very modern and convenient. I would definitely recommend this hotel to others traveling to Luzern.

Best location in Luzern! Just a few steps far away from the downtown, the train and ship station. We really enjoyed our stay in the hotel. We loved that all the staff was helpful and kind always with big smile. Room was really clean and quite with comfortable bed. Breakfast had big variety and everything was really tasty and good quality. Strongly recommend this hotel and we return here next time for sure.

We didn’t know if we should stay nearer to train station or nearer old town, but I’m glad I chose this hotel eventually. Stone’s throw away from famous bridge and an easy walk to train station. Service was efficient. Most importantly, we are away from noise and yet near to everywhere!

Positive: This was our favorite hotel of the trip. Very close to the train station and a short walk to old town and the lake. The staff was super friendly and helpful. The rooms were air conditioned and comfortable. We loved everything about our stay here! Negative: ""

We had a wonderful three night stay in August 2025.||Check-in, facilities etc - Check-in was very straightforward and staff spoke excellent English. We were made aware of free Wi-Fi that was available to us throughout the city as well as free bus travel and we were given instructions and a map. I can't comment on how well the Wi-Fi worked as I didn't need to use it as my phone data worked just fine however I can imagine it would be very useful to many travellers. We missed room cleaning on one day (we were in the room for a large part of the day and had the 'do not disturb' sign on the door). We visited the Reception desk to say that this was fine as it was because we'd asked not to be disturbed but that we had run out of some toiletries and they promptly gave us some from the back room. ||Room - The room was spotlessly clean and modern with working air-conditioning. The bathroom was large and modern with a large walk-in shower. There were plenty of plug sockets, including next to both sides of the bed.||Location - A perfect location in Lucerne, with Chapel Bridge a two-minute walk away. If you cross Chapel Bridge, there were plenty of restaurants alongisde the water with all the shops located just behind. The train station was a five-minute walk away (escalators off the street behind the hotel led directly down into the train station without having to cross the busy street). Buses and boats to Mount Pilatus left from this area too so the hotel is ideally located for this excursion.||Parking - The hotel is located above a parking garage with a lift that brings you up to street level next door to the hotel entrance. When we visited, the road outside the hotel was closed to traffic due to roadworks and so we had to use a diversion to reach the parking garage through what felt like a pedestrian area. However, the diversion was very well signposted and led straight to the parking garage entrance. The hotel validated our parking and I believe we had a discount as we were hotel residents.||Just a quick note - the sockets in Switzerland are different to those in the rest of Europe so you will need an additional travel adaptor if you are a foreign traveller. Unfortunately, we hadn't realised this! We contacted Reception who offered to lend us a UK-Switzerland adapter however as we were travelling to several different hotels in Switzerland we needed something of our own. We were advised to try a shop in the train station (a five minute walk away) and although we couldn't buy a UK-Switzerland adapter, we did buy an EU-Switzerland adapter. We were able to chain the adapters together and this worked fine.

Location is perfect. Just stone throw away from Luzern Train Station and all major attractions. The lifts can be quite busy during check in/ check out hours. They do not provide kettle but there is a coffee maker in the room. Very clean and all amenities are well provided. Comfortable pillows and bed.

Hotel is very clean, has comfortable bed/bedding. The front desk staff are very friendly. Most of all, great location, minutes away from the Chapel bridge and the train station. We enjoyed our stay and would love to stay at this hotel again.

The rooms are tiny for exorbitant rates, but that's the case for just about any hotel in Lucerne. There is no complimentary breakfast, the air conditioning struggles to keep up with the stifling summer heat, and balconies offer unappealing views of a courtyard. But the hotel's proximity to the city's main ferry and train station is optimal and the reason you stay here.

Location, location, location. Plus necessary creature comforts of course. --25m to ATM's and the Globus department store(if you've been to Europe, you know the basement of department stores are heavens for local food and drink). --100m to the famed Chapel Bridge. --150m from the Luzern station and ferry docks. --1km radius to all of Old Town. And just in case you need it, the very edge of vehicular traffic for private cars, taxis, and ride shares. (Vehicular traffic is prohibited in Old Town). A boutique hotel decorated with contemporary Swiss charm. Though a non suite hotel, rooms are comfortable, nearly sound proof from your neighbors, and while small, well appointed and extremely clean. --Linens and robes - not very plush but do the job. --Shampoo, body wash, lotions - No complaints and suits the environment. --Bed and bedding - extremely comfortable with a pillow menu if necessary. --Power - limited (only one visible without moving furniture). Bring a universal power adapter with multiple USB ports. Other amenities include: -- Free city wide WiFi -- Free Nespresso (various pods included) -- Free minibar (refilled daily with water, soft drinks) -- Euro to CHF currency exchange (horrible rate) Very friendly front desk staff more than willing to help you navigate the city. German, Italian, French, and English speaking. An incredible value at 160CHF/nt. Tip: Book direct for the best rate IF your credit card has no fee for processing payment in CHF else use an online booking site for USD payment. If your reason to visit Luzern is to immerse yourself in traditional Swiss culture AKA eat, drink, and explore, vs 5 star luxury relaxation, this property is definitely worth considering.

Hotel with a Tripadvisor walkability a perfect 100, in the center of Lucerne, Switzerland. 174 restaurants within 0.3 miles, and 52 attractions within 0.3 miles. Can't get much better than that unless you stay at West 57th by Hilton in Manhattan! Hotel is located on a side street 300 feet from the Rosengart museum full of Picasso paintings, and 500 feet from the world famous wooden chapel bridge. If you come by train, it's only 1000 feet from the main train station. We were part of a tour group of 42, and one of several tour groups booked in this hotel. Hardest part was unloading everyone's luggage from the tour bus in the narrow side street for our two night stay. Our room on the fourth floor was 9' x 14' , very modern design, with two twin beds pushed together. No balcony, but the floor to ceiling windows opened partially, overlooking the hotel entrance on a quiet side street. Very space efficient, with sitting chair, and circular glass table with 2 large complimentary bottles of mineral water, refreshed each day. Closet for hanging clothes, and shelves for storing more clothes above the closet, but a reach for most people. Numerous electrical outlets at the nightstand, and coffee maker. Room came with electronic safe, coffee machine, and dorm sized refrigerator. Do not remember seeing any mini bar. TV mounted on the wall out of the way, which we never used, as everything in German. Free wifi. Bathroom had a very deep full size bathtub. Temperature control fixed with modern AC. The rooms with the best views are those sixth floor rooms with a mountain view of the Chapel Bridge and Lake over the rooftops from the balcony, for which you pay a heavy surcharge. During breakfast in the basement, met Nailli and Carol K of Cupertino. They were easy to spot, as the only Asians in the room, besides myself. We're 5000 miles from home, and meet people living 5 miles from our home! Don't expect a good night's sleep on a Friday or Saturday night, as loud noise from rowdy patrons in the downstairs bar well into the early morning!

Pleasant stay and good food My wife and I were recently on a tour of Austria and Switzerland and spent a couple of nights at the Ameron Luzern Hotel Flora in Lucerne. Our room was comfortable, the staff were pleasant and accommodating. In fact, it rained during our visit and the Front Desk provided full size complimentary loaner umbrellas for those who requested them. We had two Twin Beds pushed together rather than one mattress; I learned on the trip that this is not uncommon in Europe, so this was not a problem. The bed itself was fairly comfortable. The breakfast was quite good and offered the good fruit and pastries that we have come to appreciate in this area. If you are planning on visiting Luzern, the Ameron Luzern Hotel Flora is a good choice. Check them out. (TIP - If it does rain during your stay, ask for a loaner umbrella)

Great location. You are literally one block away from the bridge and the pedestrian zone. This is great if you have a car and need parking. The decor of the hotel is very modern and funky. Nice and clean. Wifi is free and awesome. Front desk was very friendly and helpful. We forgot our passports and staff bent over backwards to help. Would give 100 stars if I could. Thank you Andy

First the good stuff. The location is great, just outside the covered Chapel Bridge and in close proximity to restaurants. That is the best attribute period. If you are a Picasso fan the Rosenblatt museum is right across the street and is full of Picasso's work. Good Italian restaurant right around the corner called Rossini, good pizza and lasagne. We were with a tour group of 40 and my wife and I were the last to arrive due to flight scheduling. Consequently we got the dregs for a room. It was clean and well maintained except for the A/C, see below. Our room #425 was quiet but super small like we had no more than 18 inches between the foot of the bed and the dresser so we had to coordinate our movements. The A/C didn't work well until we called maintenance and they cleaned out the duct which was blocked by a whole lot lot of dust. You couldn't use the bathroom sink unless you went in diagonally and then shut the bathroom door. The shower was nice however. Many in our group of 40 complained of severe noise from the street and the bar below. Make sure you get a room away from the street to avoid the street and bar noise but not # 425. The breakfast was okay but not great. The staff at the front desk are not particularly on the ball either.

This place is pretty basic but it gets the job done. The room we had was small but clean. The location cannot be beat! It's less than a 5 minute walk from the train/bus/boat station, as well as the old town neighborhood and Chapel Bridge. For this reason alone, it's worth the stay. I would skip the breakfast. It's not worth 15 francs.

This place was great! The rooms were the perfect size for my friend and I and very clean. The location was incredibly convenient! It was just a few blocks from the train station which was great and also about one block away from the covered bridge, Chapel Bridge, over to the cute old town with beautiful views of the mountains and the lakes. We were there just a few nights in October and the weather was a bit cold and rainy. We walked along the lake and enjoyed the views, walking all the way to the transportation museum which we stopped in to get a water, but did not visit the attraction. I must say, it looked really cool and all the kids looked happy. Don't miss the lion statue, so much more magnificent than the photos give it justice. Walked out of the hotel to the left and got a great Indian dinner at GormIndia. Really great place. Highly recommend! Beautiful, clean, safe, and easy to navigate city from this hotel. It is expensive to stay in this town though.

We've loved this hotel. Amazing breakfast. Great service. Free wifi. Awesome location!!

The location of the hotel is super, very close to the river, train station, and main shopping street. The single room was a bit small however it is nice and clean. The amenities such as body lotion, sewing kit etc are very weak. The breakfast is a OK better than the places around the hotel. One morning we tried a place close to our hotel an we paid a lot for very tiny breakfast. So consider having breakfast at the hotel which would be cheaper comparing other breakfast places. The staff is friendly and try to solve your problems. The worse thing about the hotel is the internet. Especially evening times it is very difficult to connect to the internet when people is at the hotel. When I complain this to the reception they did not want to believe, but even their desk top computer in the lobby was not working. Well as a conclusion, it was a nice stay in Luzern...

I booked 3 nights at this hotel through booking.com for May 7-9, 2019. Two hours later, I learned that my daughter is pregnant and is due at the end of May next year, so we decided to cancel our whole trip to Europe. Despite an appeal from booking.com to the hotel to allow us to cancel the reservation, they refused, so I am out $500 for a room at a hotel that I would never consider using. This kind of unprofessional, arrogant attitude will cost them customers, end their relationship with travel sites and travel agencies, and reverberate to their detriment from reviews like this on yelp and other sites.

Clean and modern looking hotel. The location is right on the river and very close to most of the attractions. It's also located very close to the train station.