Firas Sawan
Google
The blond lady at this location seems to be super unhappy with her job, I assume she’s the manager cause she’s always there. This was my 3rd time visiting this location and she’s never in a good mood.
The store does not provide refunds, they give you a voucher that you can only use at AMI standalone stores, so if you buy a gift for someone and they don’t like it, you’re out of money because they don’t accept returns.
Meanwhile refunds are possible if you buy one of their pieces at Galeries Lafayette or at Printemps or online. Doesn’t make sense…
The Forever AMI program for taking back old clothes is ridiculous. They give you credit worth less than 50% of the item’s original price (only if it’s in excellent condition, if it’s not excellent by their standards you’d be lucky with 20%) and they require you to dry clean it for them before?? Seems like too much of a hassle, I’d rather donate the items.
For the price of their merchandise they really need to work on their customer service.