Aminess Velaris Resort

We arrived via a package holiday and can’t fault the staff — they quickly found us a room after a transfer mix-up (this review is about the hotel, not our tour operator). The grounds are lovely with rosemary, fig, olive, and cypress trees, plus tennis courts, football court, and a dive centre. Sadly, rooms and public areas are tired and basic, feeling stuck in the 90s. The pool is tiny with few loungers or parasols. The beach is crowded, shallow, and open to locals, so it feels far from exclusive despite premium prices. Every inch is taken, there are no loungers reserved for hotel guests, and the sharp stones mean you need mats. No pool or beach towels are provided. Bars and food are very expensive compared to the nearby town (€6.50–€9.70 for 125ml of wine here vs €4.50 for 200ml locally). The beautiful rooftop terrace with stunning sea and mountain views sits unused with no furniture, while the beach bar closes at 7pm. Dinner is loud, crowded, and carb-heavy with overcooked meat, breakfast similar — juice is squash, croissants vanish early, decaf coffee costs extra. Many guests work on laptops, adding to the business-hotel feel. Overall, the location and staff are the highlight, but the hotel is dated, overpriced, and lacks comfort. I’d sleep here if included in a package, but eat and drink elsewhere

The hotel was a complete disappointment Located at the end of Supetar One lady who checked us in was friendly so was a cleaning lady who was very helpful. The gardens are nice . However that’s was the only plus. The room needs serious renovations and clearly haven’t had any work done on it in decades. The food although included is rubbish I walked in had a look at the buffet and filt my plate . Most was uneatable. The water melon must of been cut weeks before.

Beyond appalling in every aspect. A chain of what was once four and five star hotels just left to fall to pieces in every way but they still want to charge four star prices for a one star experience. || Their handling of medical issues and allergens is just terrible. I had a huge asthma attack in one of their other hotels because of the massively excessive use of air freshener and perfume in every toom in the hotel. Remember that smell that used to hit you when you walked into the bottom floor of Binns or House of Fraser near the perfume counter that gave you an immediate headache? Well times that by ten and you have yourself an Aminess hotel.|| The food is appalling. The chefs just throw everything out at the beginning of service so they can tidy up and go home and it just sits there and congeals while it goes cold. There are fruit flies walking over all of the desserts and the fruit and none of it is covered. These flies vomit all over the food and spread dangerous bacteria and then its recycled for breakfast the next day. Just disgusting. Allergen info is non existent. A Fish Stew with Shellfish labeled as a Vegi Potato Stew and Hazelnut Ice Cream with no sign at all. Anyone going into anaphylactic shock would just be an inconvenience to the staff, as I was. I mentioned this to the Restaurant Manager who actually just laughed at me. They all look like they would rather be anywhere else. The reception staff are just plain rude and unkind.|| Two thirds of the resort is closed after the season ends but they still continue to charge full prices. Including charging you for all drinks and even water on all inc, oh, and they charge you to sit on the sun loungers on the beach for ten mins too. Theres no food available between 9am and 7pm out of season, everything in the resort is packed away and locked up so they don't need to pay the staff any longer.|| I very seriously stipulated after my asthma attack (asked one manager to convey the seriousness of the issue to another manager) that I would arrive at the hotel with no inhaler until I could locate a doc/refill on the following day. I asked for a room with no air con/perfume/heating. So they booked me into a room with a perfume filled lobby, in a room above the bar (literally three ft above) that was full of cigarette smoke and when I closed the window the air con came on. I asked the manager and NO ONE knew of my medical issue. I could have had another attack in the room with no inhaler, called reception, not been able to breathe or talk and no one would have even known there was a problem. I could have died right there on the floor and no one would have given a s***|| I emailed reservations immediately to try and cancel the reservation. They ignored me for four full days while I chased the manager around the building so they could FORCE me to stay and FORCE ME TO PAY IN FULL FOR THE ROOM.|| In their response they will try to deny this. But the manager himself told me they didnt mention a thing about my issue before my arrival. When I tried to ask for a refund he told me I needed to pay in full and then he would email them to process a refund for both stays later in the week. All lies. They forced me to pay and leave and then sent me an email offering me a 10% discount off my next booking!!! (I can't even...) Said they gave me a bowl of soup (which was beef and I am a vegetarian) and offered me another room which was beyond disgusting which should make it all better. The guy who showed it to me actually laughed and said 'I dont think you will want to change to this room!'|| I requested to leave due to a SEVERE medical issue and they kept me prisoner in the hotel and ignored me so they could charge me for the room. There is no reasonable explanation for this disgusting behavior. No 10% damn diacount will suffice. Its just an insult. I was alone, afraid, with extreme fatigue and anxiety, crying, and they just completely ignored me, didn't offer the slightest bit of help or human decency and even twice, outright laughed at the fact I had to cover my nose and mouth in the reception area.|| I have never, in 35 years of travel been treated so disgustingly.|| As for the hotel itself. I am telling you. Without a doubt. Its appalling. There are vastly better accommodations within the same price range in the locality. Vastly better. And if you still go ahead and book after reading this review from someone who has worked in hotel and restaurant management for over thirty years then they will take your money and make a fool of you. I tried to warn you. Even if I was not quite genuinely bitter about my personal experience I still would say the hotel standards are NOT four star. Do not waste your money staying here. You will regret it. I know they will spew some computer generated response full of lies and denial but just skim over the last few one star reviews amd you will see the truth.

A strange hotel. |Firstly the main reception was very nice, ( although pool far too small ) Landscaping absolutely beautiful. Breakfast ok in large modern hall. |The hotel is split into various blocks. It gives an unfortunate "holiday camp" feel. The block we stayed in was dreadful. Seems to have been biuilt in the communist era and not refurbished since! The room was poorly decorated with cheap, chipped MDF furniture. Room was not a sea view, rather a beach view, as a line of trees blocked the sea. Still a nice view though, and room very close to the beach. |Would not recommend.

We booked a premium room with a sea view and a balcony, but we were given a room on the ground floor. After complaining, to a very rude staff we received another room the next day, but it still wasn’t the one we booked, which was more expensive. The new room had an unpleasant smell, and after showering, the bathroom would flood. The reception is in one building while the restaurant is in another. The pool is very small and located too far from the main building. You have to pay separately for drinks and parking. There are maybe 20 sun loungers available, which are scattered across the beach and accessible to everyone, so it's always hard to find a lounger. We also found a mouse right outside our door, among other issues.

For a +300€ / night room described as Superior double room with balcony and sea view this was really disappointing. The room was right above the pool so you hear constant noise if not of the people then of the pool. You will also be woken up by people cleaning the pool at 6:30 am. The room itself is spacious and has a balcony but other than that nothing in it should be described as superior. It is an old complex with not much upgrades during the years. Room was clean but there were things that should be cleaner ( glass on the bathroom door had stains so it wasn’t cleaned…) In the room some wooden parts were broken ( door frame) and shower head had chipping paint which I got cut on during shower. Breakfast had many options but really low quality food. Eggs had mucus which wasn’t cooked enough. You have to pay extra if you want a normal coffee other than filtered one. When croissants were gone no one replaced it for wuite a bit, if they even got replaced. Cats on the terrace during breakfast which I am okay with but 5 cats with protective mother cat is a bit much. All in all not worth the money. Nice location but with no investing during the years and no paying attention to the details that matter this was a bad experience and waste of money.

I’ve had the chance to visit several Aminess properties, but none have left such a lasting impression as this one! The first thing you notice when entering the resort is the feeling of stepping into a botanical garden – everything is beautifully landscaped and full of flowers. The beach is located just below the resort and is exceptionally well maintained. My room was spotless and comfortable, and I must especially commend the housekeeping team – within just a few hours, they washed, ironed, and returned my clothes freshly scented and perfectly folded. All the staff throughout the resort were incredibly kind and welcoming, always greeting us with a smile. I truly felt at ease during my entire stay.

Really impressed with this hotel. Set in lovely grounds with their own beach pretty much, the setting fantastic, the restaurant served great food, and the staff were really helpful. They even upgraded us!