Aminess Velaris Resort

We arrived via a package holiday and can’t fault the staff — they quickly found us a room after a transfer mix-up (this review is about the hotel, not our tour operator). The grounds are lovely with rosemary, fig, olive, and cypress trees, plus tennis courts, football court, and a dive centre. Sadly, rooms and public areas are tired and basic, feeling stuck in the 90s. The pool is tiny with few loungers or parasols. The beach is crowded, shallow, and open to locals, so it feels far from exclusive despite premium prices. Every inch is taken, there are no loungers reserved for hotel guests, and the sharp stones mean you need mats. No pool or beach towels are provided. Bars and food are very expensive compared to the nearby town (€6.50–€9.70 for 125ml of wine here vs €4.50 for 200ml locally). The beautiful rooftop terrace with stunning sea and mountain views sits unused with no furniture, while the beach bar closes at 7pm. Dinner is loud, crowded, and carb-heavy with overcooked meat, breakfast similar — juice is squash, croissants vanish early, decaf coffee costs extra. Many guests work on laptops, adding to the business-hotel feel. Overall, the location and staff are the highlight, but the hotel is dated, overpriced, and lacks comfort. I’d sleep here if included in a package, but eat and drink elsewhere

Beyond appalling in every aspect. A chain of what was once four and five star hotels just left to fall to pieces in every way but they still want to charge four star prices for a one star experience. || Their handling of medical issues and allergens is just terrible. I had a huge asthma attack in one of their other hotels because of the massively excessive use of air freshener and perfume in every toom in the hotel. Remember that smell that used to hit you when you walked into the bottom floor of Binns or House of Fraser near the perfume counter that gave you an immediate headache? Well times that by ten and you have yourself an Aminess hotel.|| The food is appalling. The chefs just throw everything out at the beginning of service so they can tidy up and go home and it just sits there and congeals while it goes cold. There are fruit flies walking over all of the desserts and the fruit and none of it is covered. These flies vomit all over the food and spread dangerous bacteria and then its recycled for breakfast the next day. Just disgusting. Allergen info is non existent. A Fish Stew with Shellfish labeled as a Vegi Potato Stew and Hazelnut Ice Cream with no sign at all. Anyone going into anaphylactic shock would just be an inconvenience to the staff, as I was. I mentioned this to the Restaurant Manager who actually just laughed at me. They all look like they would rather be anywhere else. The reception staff are just plain rude and unkind.|| Two thirds of the resort is closed after the season ends but they still continue to charge full prices. Including charging you for all drinks and even water on all inc, oh, and they charge you to sit on the sun loungers on the beach for ten mins too. Theres no food available between 9am and 7pm out of season, everything in the resort is packed away and locked up so they don't need to pay the staff any longer.|| I very seriously stipulated after my asthma attack (asked one manager to convey the seriousness of the issue to another manager) that I would arrive at the hotel with no inhaler until I could locate a doc/refill on the following day. I asked for a room with no air con/perfume/heating. So they booked me into a room with a perfume filled lobby, in a room above the bar (literally three ft above) that was full of cigarette smoke and when I closed the window the air con came on. I asked the manager and NO ONE knew of my medical issue. I could have had another attack in the room with no inhaler, called reception, not been able to breathe or talk and no one would have even known there was a problem. I could have died right there on the floor and no one would have given a s***|| I emailed reservations immediately to try and cancel the reservation. They ignored me for four full days while I chased the manager around the building so they could FORCE me to stay and FORCE ME TO PAY IN FULL FOR THE ROOM.|| In their response they will try to deny this. But the manager himself told me they didnt mention a thing about my issue before my arrival. When I tried to ask for a refund he told me I needed to pay in full and then he would email them to process a refund for both stays later in the week. All lies. They forced me to pay and leave and then sent me an email offering me a 10% discount off my next booking!!! (I can't even...) Said they gave me a bowl of soup (which was beef and I am a vegetarian) and offered me another room which was beyond disgusting which should make it all better. The guy who showed it to me actually laughed and said 'I dont think you will want to change to this room!'|| I requested to leave due to a SEVERE medical issue and they kept me prisoner in the hotel and ignored me so they could charge me for the room. There is no reasonable explanation for this disgusting behavior. No 10% damn diacount will suffice. Its just an insult. I was alone, afraid, with extreme fatigue and anxiety, crying, and they just completely ignored me, didn't offer the slightest bit of help or human decency and even twice, outright laughed at the fact I had to cover my nose and mouth in the reception area.|| I have never, in 35 years of travel been treated so disgustingly.|| As for the hotel itself. I am telling you. Without a doubt. Its appalling. There are vastly better accommodations within the same price range in the locality. Vastly better. And if you still go ahead and book after reading this review from someone who has worked in hotel and restaurant management for over thirty years then they will take your money and make a fool of you. I tried to warn you. Even if I was not quite genuinely bitter about my personal experience I still would say the hotel standards are NOT four star. Do not waste your money staying here. You will regret it. I know they will spew some computer generated response full of lies and denial but just skim over the last few one star reviews amd you will see the truth.

The hotel was a complete disappointment Located at the end of Supetar One lady who checked us in was friendly so was a cleaning lady who was very helpful. The gardens are nice . However that’s was the only plus. The room needs serious renovations and clearly haven’t had any work done on it in decades. The food although included is rubbish I walked in had a look at the buffet and filt my plate . Most was uneatable. The water melon must of been cut weeks before.

For a +300€ / night room described as Superior double room with balcony and sea view this was really disappointing. The room was right above the pool so you hear constant noise if not of the people then of the pool. You will also be woken up by people cleaning the pool at 6:30 am. The room itself is spacious and has a balcony but other than that nothing in it should be described as superior. It is an old complex with not much upgrades during the years. Room was clean but there were things that should be cleaner ( glass on the bathroom door had stains so it wasn’t cleaned…) In the room some wooden parts were broken ( door frame) and shower head had chipping paint which I got cut on during shower. Breakfast had many options but really low quality food. Eggs had mucus which wasn’t cooked enough. You have to pay extra if you want a normal coffee other than filtered one. When croissants were gone no one replaced it for wuite a bit, if they even got replaced. Cats on the terrace during breakfast which I am okay with but 5 cats with protective mother cat is a bit much. All in all not worth the money. Nice location but with no investing during the years and no paying attention to the details that matter this was a bad experience and waste of money.

Beyond Apppalling in every aspect. Booked a stay under false pretences. They have no spa, all the staff have left and most of the resort is closed after the season but they still charge full price for the rooms. Facilities are old, dated, tatty and there are much better places to stay locally for this price range. Food is just revolting and always cold. The staff just throw it out all at once so they can tidy up and go home. It just sits there all cold and congealed covered in fruit flies (which vomit on it and carry diseases) There is no option for any food between 9am and 7pm out of season. Two thirds of the resort is closed, except the part where they charge you to lie on a sun lounger for ten minutes. They don't label allergens properly, when I pointed out that the hazelnut ice cream wasnt labelled at all the restaurant manager laughed at me. Obviously doesn't matter if someone's dies from anaphylactic shock in the restaurant while the staff tidy up around them. Reception staff are also rude and unkind. I stayed in another Aminess hotel, had a huge asthma attack due to faulty air con/heating/perfume dispensers in the room and asked to change to this hotel. They didn't even bother to relay my medical info, put me in a room above the bar, full of cigarette smoke and when I closed the window the heating came on. No one knew about my issue. No one cared. I asked reservation ls to cancel my stay as I wanted to leave early (no sleep, extremely ill, dry throat, tired, migraine, vomiting) Their response? NOTHING. They ignored me for four days so they could force me to pay for the room. I paid for the room in full and the manager told me he would have reservations process a refund under the circumstances. After they charged me and got rid of me I arrived home and they ignored me for two weeks, saying a 10% discount. A bowl of soup and some food vouchers (like I was a stray dog) and the offer of a change to the most disgusting room in the hotel was enough to appease me. These hotels, the 'Aminess' chain. Are falling to pieces, not repaired, pretending to be four star (you have to pay for water with all inc) the food is appalling. The staff could not care less about their jobs. The level of service and the state of the accomodations are quite frankly disgusting for the price. There are some exceptional hotels nearby with vastly better facilities for the price range. And if you choose to book here, after reading this review (from someone who has spent thirty years working in hotels and travelling) then they will take your money and make fools of you. So be it. If you are stupid enough. Go ahead.

We booked a premium room with a sea view and a balcony, but we were given a room on the ground floor. After complaining, to a very rude staff we received another room the next day, but it still wasn’t the one we booked, which was more expensive. The new room had an unpleasant smell, and after showering, the bathroom would flood. The reception is in one building while the restaurant is in another. The pool is very small and located too far from the main building. You have to pay separately for drinks and parking. There are maybe 20 sun loungers available, which are scattered across the beach and accessible to everyone, so it's always hard to find a lounger. We also found a mouse right outside our door, among other issues.

We arrived here as part of a package holiday and first of all I cannot fault the staff. There was a massive mix-up with our transfer and it was assumed we were a no-show. Regardless, the staff pulled out all the stops and made a room available. To be clear - this review is for the hotel and has nothing to do with our tour operator. ||The site is really nice and well kept. Lonely rosemary bushes, fig- and olive trees, cypress trees. The hotel does have well appointed tennis courts, a football court and a dive centre. ||Sadly the rooms and public spaces are tired and overall the hotel feels outdated and basic. It feels like we stepped back in time into the 90s. ||The pool is very small, there are few loungers and even fewer parasols and whilst there is access to the beach, it’s crowded and very shallow. So in terms of places to relax you’re limited to your balcony or the lobby bar. ||The prices in the lobby bar and beach bar are steep! ||This afternoon we walked into the local town and even on the bay front you could get a 200ml glass of very good local wine for €4.50 in a restaurant serving local delicacies. ||In comparison the hotel sells a 125ml measure of wine for between €6.50 and €9.70 and you will be drinking this in far less idyllic surroundings. ||Many of the hotel guests are on laptops and on speaker phones working, which makes it feel more like a business hotel. ||Whilst other resorts, just as the TUI one next door, seem more private, plenty of people come to the beach here from all over the town if they are in accommodation without beach access. That makes it feel less exclusive and a little unfair for those of us who have paid a premium to stay in the resort vs a cheap Airbnb. It also makes the beach even more crowded. ||Every inch of the beach is taken and there are no loungers exclusive to the hotel. In fact there are only a handful of loungers and people move them to wherever they like and away from the beach. Maybe some staff on the beach would be good? ||You effectively have to pay for something from a local shop as the beach is made up of very sharp stones. You have to buy mattresses or loungers to lie on the beach. Not just a towel. ||Pool- or beach towels are not provided. ||Many of the guests are families with small children, so I wouldn’t recommend this as a couples resort. You can’t even have a drink by the pool! No glass allowed. ||The lobby bar is very dated and much of the furniture needs to be replaced. Strangely however there is a beautiful terrace on the top of the building - but with no furniture. This would be the perfect spot to have a drink and enjoy the gorgeous views of the coast, the sea and the mountains. Instead you sit on a terrace by the pool and hear small children scream constantly. ||The beach bar is also very expensive food wise. You can grab a shrimp sandwich 5 minutes from the hotel for €12. The simple sandwiches at the hotel are around €20. Sadly it closes at 7pm, so a pre-dinner drink for anyone eating later than 7 is not possible, nor is a later sun downer. ||Ultimately I would recommend to sleep at the hotel and take whatever food is included in your package and spend your money elsewhere nearby. ||Now then - dinner! ||I think my summary is - it’s not awful. But compared to the locally available food in town, this is cheap. Insane amounts of carbs, all the meat is overdone. ||The space is massive so it feels very crowded, loud and messy. Thankfully there is space to sit and eat on a terrace outside, although surrounded by cats and kittens, which most of the guests feed. ||The only option for an after dinner drink in the hotel is the lobby bar. We took our drinks up to the roof top terrace where we could watch the sunset over the sea. Not sure why the hotel don’t facilitate this by putting out chairs and sun loungers. ||There are several wines to choose from, sadly none of the staff know anything about them. So it’s the luck of the draw. I recommend the Malvasia - cheapest wine on the menu at €37 and perfectly fine. Again - better wine available in the village some 10 minutes walk away. ||Breakfast -||Orange juice was squash. Not juice. Not exactly 4*. Cups still had lipstick on … decaf coffee only available for a fee!! The tea selection was also poor. ||Overall the buffet is extensive but very heavy on bread and carbs again. I guess a cheap way of filling people up! Sadly by 9 there were no more croissants left. I discovered that this is because only a small quantity are made each time and guests just take 5 or 6 at a time. So know your audience! ||Sadly people also fill their boots with stuff from breakfast and take it with them for lunch. ||The freshly cooked eggs were good, weirdly two of the food stations are about 40cm off the ground so things like bread, jams and speeds are maybe only for small children? The fresh honey was a nice touch. ||Plenty of salad, cheese and charcuterie if that is what you prefer, along with chunks of melon and plenty of grapes, whole oranges and apples. ||I would not return to the hotel, nor would I recommend it. What’s sad is that it wouldn’t take much to make this a fabulous resort!

Really impressed with this hotel. Set in lovely grounds with their own beach pretty much, the setting fantastic, the restaurant served great food, and the staff were really helpful. They even upgraded us!