liu yang
Google
If you have to occupy my headphones because we violated your rules, I am very sorry. Then I can return the headphones to you. We can stay somewhere else, but not here. We are four adults and three children, one five years old, one three years old, and one six months old. We are not seven adults. And I tell you that my headphones were occupied because of financial problems. I am just responding to this issue, not your service issue. We are stating the facts. We are not saying that your service is bad because you occupied my headphones. On the contrary, I gave your service a five-star rating. So when we deal with problems, you should not fail to solve the customer's problem, but respond to the other party's problem and give an explanation. I am not talking about the headphone problem, but you are accusing us of staying with four adults and three children. Thank you for your response. You really took my headphones, and I just said it so that other guests will not be hurt.