Hafizawaty W.
Yelp
I work in the area for 12 years, a lot of us going to this store.
I always checked out w/ other person, mostly w. a guy.
Today, I met the owner, an older Indian Woman as in the picture.
I had awful experience today, she was yelling at me if I wanted a bag, yes, I was listening to my music like regular new Yorkers, she could wave/give me a signal after 1st question. Usually they gave a brown envelope for free, Duane Reade giving it for free after the new state regulations for plastic bag, but this store charge 5 cents, not regular shopping bag, a brown thin hallmark envelope, she charged 5 cents, it was fine, whatever this is franchise hallmark they can do whatever they want, the only thing i can do to refuse it. That's all.
Anyway, she was embarrassing me yelling at the store, ive told her to tone it down, seems she had a lot of coffee this morning, she kept going, it was my lunch time and had time to dealt w/ her, because this is not right at all, I didn't steal the card or did something wrong, I am 12 years customer (today is the last day though).
I asked for a manager and she literally said "YOU CAN ASKED SOME ONE ELSE TO HELP YOU" and she left me, dealing with another customer, yes the person was Caucasian. She was so nice to that person, polite and wished the person to have a good day.
I am Asian, I have brown skin and female.
I looked around for other staffs, found one, I asked for manager, she said she was manager, I asked for the owner, surprise....she was the owner, her name is SANGGITA, ok I went to the counter asked for refund, she said: you need to make a line!!!
Wow she still keeeeept going.
its social distancing era, I know the rules, I wear my mask, I have bachelor degree from private university, president of several clubs, I am not dumb, deaf, what she did is a degrading.
This is the way im being treated by this store after supporting it for 12 years. Not Cool at all.
Please take your business somewhere else, there are plenty of cards store that a lot polite, this is New York City, discrimination not exist here. If you don't want to deal w/ my kind, please close your store. Its 2020