Mïka Lewis
Google
My partner and I decided to take a weekend vacation and we booked the Amrit resort, Which is supposed to be a beautiful 5 star resort Right on the ocean. Unfortunately, it was not the relaxing upscale experience that we were hoping for. You have certain expectations of a 5 star resort, and they were definitely not met.
-This “resort” , Which should be just called a ‘’Hotel”, was definitely Not 5 stars. It is more like a 3.5 star Experience. I would say the biggest issue is that this hotel is severely understaffed. It’s almost like a ghost town there. There was only one pool attendant, and there was only one beach attendant. So after walking all the way to the beach, you have to set up your own chairs and grab your own towels, and anytime you need water or drinks, you have to go and walk all the way back to the attendant desk. Which makes the beach experience more exhausting
-Initially, they booked us in the wrong room. We brought our bags up and realized it was not the correct room and we let them know. They said they would bring up the key in 15 minutes or less so that we could move to the room next to us, and it took them at least 45 minutes, and I had to call down twice.
-There is only one restaurant at this hotel, which is completely absurd. I don’t know how you’re supposed to stay at a resort for multiple days and eat at the same place every time.
-The food at the restaurant and the room service food was literally disgusting. They charge us $140 for breakfast and every item was wrong, they forgot half of the items, and the food was either bland or not what I ordered. The coffee was bitter and watery.
-The Lack of restaurants and gross food and coffee wouldn’t have been Such a big issue if it was in a better location. But the resort is in a pretty excluded location, so there’s no restaurants or coffee, shops, or bars that are walkable or even a short Uber away.
-There were a lot of things that were either missing or broken from our room. They were small things, but they started to add up. There was no clock, the bathroom exhaust fan was broken, two of the lights in the room were broken, there were no slippers in the room, our fridge was broken, there was no tea and little to no sugar/sweetener/cream. Among a few other things.
-They charged us for an extra night, which we had to eventually call them to OK take off
-Anytime we asked for something to be brought up to the room, it would take 1 to 2 hours and we would have to call multiple times..
-there is no mini bar or snacks in the room, even for purchase. And there is no place in the hotel to buy any snack, snacks, so you literally have to go to the store to buy any snacks or drinks you want for your room. Which is pretty ridiculous.
-All in all, it was not a great experience and it is not a place that we would ever return to. If it was cheaper and it was presented and labeled as a 3.5 star resort, people could adjust their expectations better and maybe not be so disappointed.