Soumy J.
Google
We planned a one-day family stay at Amritara Shalimar Spice Garden Resort with my parents and my brother, booking a Pool Cottage and a Signature Cottage. It was meant to be a short, quiet break, and in many ways, the property delivered exactly that.
What truly stood out was the staff. Every interaction — from the reception desk to housekeeping to the restaurant — felt warm, attentive, and genuinely kind. Our early check-in request was handled gracefully, with the Signature Cottage made available early, which immediately set a positive tone.
Kudos to some special people - The receptionist was always around, always checking in, and made sure we were comfortable throughout. The spa therapist delivered a wonderfully relaxing massage and took the time to share stories about the resort, which made the experience feel personal rather than transactional. Housekeeping kept the rooms spotless, the wait staff were polite and patient, and the luggage service made moving around the property much easier, especially since we were travelling with elderly parents. There was a genuine sense that the staff enjoy working here, and that warmth carries through the stay.
The cottages themselves are beautifully maintained and very clean, with a rustic, old-world Kerala charm that has been thoughtfully preserved alongside modern amenities. Bathrooms were spacious and well equipped. The private pool was a highlight — clean, temperature-controlled, and perfect for long, unhurried hours. We spent a lot of time in the pool and on the patio, enjoying the complete silence. You hear nothing from the outside world, which makes it feel like a true retreat. Mobile network was surprisingly good, though the Wi-Fi could be better.
The spa experience was excellent and reasonably priced. In the evening, the staff also took care of mosquito control with camphor and repellents, and we didn’t encounter any issues at all, which added to the overall comfort.
There are a few areas that could be improved. Accessibility is one of them — the cottages are reached via roughly 60 rocky steps, which can be tiring for elderly guests. My parents managed, but repeated trips, especially to the restaurant, were not easy, and a buggy service would make a big difference. The bedding was another small letdown; while the beds were comfortable, the linens felt slightly damp and could benefit from an upgrade.
Food was a mixed experience. Lunch was ordered via room service and took quite some time to arrive, and the quality was fairly average. Dinner was slightly better but still nothing memorable. Breakfast, however, was genuinely good and easily the best meal of the stay.
Overall, despite a few shortcomings — mainly accessibility, food consistency, and bedding — this stay was memorable because of the people, the calm isolation, the heritage charm, and the spa experience. With a few refinements, this resort could be truly exceptional.