Amsurg Surgery Center

My name is Ronald Herath. i’ve used this facility approximately eight times. The most recent February 10, 2026 and couldn’t be more pleased. All of the staff are wonderful From the time I registered until I walked out the door after my procedure. This has been my experience every time I have utilized them. thank you once again for a pleasant experience.

I had eyes surgery and I experience suck disrespectful discharge nurse ever. She was rushing. I noticed the other people where not being rushed,and saying stupidest stuff I ever heard .My mom had her eyes done last year and the nurse were a lot nicer. What a difference a year makes.

I had cataract surgery yesterday starting with My Doctor Majid Rassouli I was very conformable he is very kind and professiona.All of the nurses were fantastic My surgical nurse Melissa was very kind passionate and professional I HIGHLY RECOMMEND DOCTOR RASSOULI AND STAFF Thank you and God Bless

Nicest. People. Ever!! The nurses were some of the kindest people I’ve ever met! I mentioned that I was nervous of getting my IV placed and my nurse was so so so caring about it! A few other nurses must have heard my nervous chatter because they stopped by to chat with me and distract me from getting my IV placed. I felt safe and comfortable the entire time! Thank you Katie, Daisy, Colleen, and everyone else who stopped by to give me positive thoughts!! I cannot say enough good things about the staff here.

Everyone that i had during the test was great and wonderful but that is where it stops. They were unwilling to work with me on a 2000 bill I was told I needed the money before the test. Well now I got my insurance bill and guess what I only owe 800 dollars now I can’t get anyone to call or email me back. What a surprise they want their money right away but I’m supposed to wait for them to decide to send me my refund…. Seeems kind of shady

My daughter had surgery here today and everyone was phenomenal. From reception staff, to pacu nurses, Dr Gartlan, and the anesthesia team. Absolutely incredible. This facility is a well oiled machine, and they so smoothly and efficiently. They reassured me they would take great care of my little girl, and they absolutely did.

A remarkably cheerful and effective staff highlighting patient empathy, care, and efficient techniques. I can't say enough positive things about Amsurg in Joliet. I was impressed from entering in the morning till leaving in the afternoon. The staff was extremely sensitive to my needs and my care. Absolutely outstanding.

My 7 year old had her tonsils and adenoids removed today and let me say, from the time we walked in and left everyone was amazing! From the phone call received with the time and instructions to the receptionist and all the nurses and sweet anesthesiologist we met today were amazing. This was a great experience for my little one where she wasn't so scared and nervous because everyone took great care of her and was so kind and sweet. Thank you for making her feel ok and safe. You guys took our worries away. Highly recommend.

Husband went in for procedure and had a very positive experience from beginning to end. All staff we encountered were very professional and pleasant.

The Best Surgical Team, caring for you with kindness, caring and the Best organized team ever . Had catarac removal 12/11/23, Dr Rassouli, the Best Eye Dr I've ever had. His kindness and caring shine through him, his skills supercede in abundance. Much acknowledged Respect to Dr Rassouli, his team at Spectrum Eye Institute and the Entire Team at Amsurg Surgical Center.

I was at Amsurg on Monday May 9, 2022. Could not have had a better experience from the minute I walked in the door until I left. All of these people are truly special and really care about your comfort for the duration of your surgery stay. Would definitely recommend this facility. On Tuesday, May 10, they called to check on me to see how I was feeling and to see if I had any questions. This is a Top Notch facility filled with caring people Thanks for everything Denise W

this has to be the worse billing department I ever had to deal with! the person on the phone was rude and so obnoxious not only to me but to my insurance agent who was trying to help me figure out why I was being billed. She wouldn't get a word in edgewise and was condescending. I will never use this center again if that means I need to find new doctors I will it!

Extremely rude staff. Jenny the receptionist is the worst! I will never come back to this place & recommend anyone else to ask your Doctor for an alternate location. Now she's watching the TV across the waiting room & providing commentary on everything. She doesn't deserve to have a job.

I saw the other 2 reviews and immediately had to post. I had the exact opposite experience. All the staff here could not be more professional and personable. My procedure was approximately 6 months ago but I would have a hard time believing things would change that drastically. Hopefully I never have the need to go back, but if I did it would be without any concern for my care or comfort.

I had surgery for my trigger thumb 3 days ago at Amsurg in Joliet. The staff was great from reception desk to discharge nurse. I was nervous but everyone was so nice and answering any question I had.

terrible customer service. never have I experienced such rude behavior from so called professionals. they tried to over charge me the day of my surgery. then when I call to set up good faith payments until I returned to work they refused to work with me. every other company involved in my surgery have been kind and understanding. this place is something else. I mean if you are tired of your job and can't treat people with some respect maybe you should step down. I will never understand a company treating customers that are trying to work with you like crap. I called them to pay them. I'm trying to locate the a contact above the staffs head to try and have someone look into this place. Someone needs to stop these people from treating their customers this way