Amtrak Downeaster Ticket Office

Train ticket office · Portland

Amtrak Downeaster Ticket Office

Train ticket office · Portland

1

100 Thompsons Point, Portland, ME 04102

Photos

Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null
Amtrak Downeaster Ticket Office by null

Highlights

Amtrak’s customer service is your go-to for booking and adjusting your trips while the Downeaster line delights riders with stunning New England views.  

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100 Thompsons Point, Portland, ME 04102 Get directions

amtrak.com
@amtrak

Information

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100 Thompsons Point, Portland, ME 04102 Get directions

+1 888 239 6596
amtrak.com
@amtrak
𝕏
@amtrak

Features

wheelchair accessible parking lot
wheelchair accessible entrance

Last updated

Jul 5, 2025

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@cntraveler

"Amtrak’s Downeaster line weaves north from Boston through Massachusetts, New Hampshire, and Maine, where it ends in the city of Brunswick. Expect smatterings of New England leaves to be on display throughout the journey. Hop off the train in Portland, about a two-hour ride from Boston. While there’s plenty to do in the city itself, we recommend taking a quick 15-minute ferry ride across Casco Bay to Peaks Island. The quaint island can be navigated by visitors without a car. Grab a bike or a golf cart at one of the rental shops in town or simply use your own two feet: the area is quite walkable. There’s one hotel on the island, The Inn on Peaks Island, and plenty of waterfront dining, making it a great choice for a quick overnight or weekend stay. Take a bike ride around the two-mile island loop to absorb the incredible views. The island has a mix of deciduous and evergreen trees, so you’ll get to see bursts of oranges and rubies as well as rich, dark greens, all set against a sparkling waterfront."

4 Scenic Amtrak Routes for Stunning Views of Fall Foliage
View Postcard for Amtrak Downeaster Ticket Office

Shawn Gill

Google
This is for the service not the station. Booked from Freeport to Boston. February 3rd 2025 443 am, snow storm. Train came a few minutes early and halted for no more than 30 seconds. Conductor saw me on the stairs and the train left I spoke to him as it left. If other doors were open I could have easily jumped on. This cost me the train ticket, my flight to Paris and a night’s stay.I’ve used this service twice before. Amtrak will explain here that this is normal. It’s not. The conductor showed no concern but I’m sure he was smiling inside. And to think this service is subsidized and usually empty. Take the bus instead and cancel this service. It is terrible.

Amy Bradford

Google
It's a ticket office. Plenty of places to sit, lots of vending machines, and abundant TV displays. I come here a lot and have never missed a train/bus, so I think that counts for something!

Mike May

Google
We had never visited a train station in Portland, Maine before, but this one turned out to be a cozy spot. The restrooms were clean, and there was plenty of seating available while waiting for our train. We also noticed that the station was used for buses as well. The staff was extremely friendly, and if we need to use this mode of transportation again, we definitely will.

Trish Dano

Google
I recently took the Downeaster from Freeport to Portland. It's been YEARS since I was in that "station". What in the hell happened to it??? I totally enjoyed the train, All the staff have been amazing! If I was rating Amtrak I would give it a 5+ start! But the station itself is disgusting. The carpeting is filthy/stained, the walls look gross, they took the ATM out so I couldn't use a can...I had to get an Uber. The building has definitely had better days! FYI - I'm from the Philly/New York so I think of 30th St Station, Penn Station, and Grand Central Terminal. I know there can't be any comparison. But my point is, those stations are significantly older but are clean and beautiful. Why can a much smaller and newer station look so horrible?

Alice Bean Andrenyak

Google
Love Amtrak's Downeaster trains to Boston and their newest schedule revision. Now 5 trains weekdays leave and return to Brunswick! All stop in Freeport, Portland, Wells, Saco, Dover, Durham, and towns in Ma before Boston arriving at North Station. Cafe car on each train or bring your own. Wifi is free and each roomy leather seat reclines and most have seat tables and electric plugs for recharging. Bathrooms are in each car. Friendly conductors. So much more room than the bus.

Mark Siladi

Google
A very comfortable way to visit Boston from Portland , business class is worth the extra few dollars, wifi worked fine and service staff all friendly and helpful.

Bill C

Google
First time taken the train to Boston. Will definitely be doing it again.

Jake Ekola

Google
We purchased tickets to Maine from Durham. The train arrived at the station, one passenger got off and the attendant rattled off barely audible instructions which we could not understand. In a time span of 60 seconds or less, the train door was closed and rolling ahead without us and our two small children. By my count there were 4 able bodied adults that missed the cue to board the train at that stop. If we try to take the Down Easter again hopefully they won't be in such a rush and leave without their passengers.