Mark Vermeer
Google
First of all, the housekeeper had to clean the beds of people that had left but simply but the pillow and sheets back on the bed after folding them; meaning he didn't take of any sheets to clean/wash them. Which isn't clean at all!! Later on someone else came and cleaned the sheets but by then new people had already arrived and slept on the dirty linen.
Secondly, when his boss called to check in he was complaining about having to do too much work, she told him to just do his job as housekeeper and put up the fans. Afterwards he started complaining out loud, which felt kind of weird and I can't do anything about it.
Thirdly, I spotted personnel sitting in the stairwell smoking some cigarettes on multiple occasions whilst the hostel is supposed to be smoke free. So this gives both a weird signal to other guests and is just disgusting.
Fourthly, there have been the same pieces of waste on the floor throughout my entire stay here (well over 3 days by now) meaning there has been no vacuum cleaning or brooming of any sorts.
Fiftly, when I arrived this Monday I was told there would be lockers the next day (that would be Tuesday) but when I left on Friday the lockers were nowhere to be seen. However there have been mattresses and bed frames blocking the staircase for days without being moved.
Sixtly, the bathroom (which is shared between 20 people, just the the one bathroom that contains both the toilet and the shower) has not been cleaned either since I got there and in the shower there is black mold and just loads of dust and sand. There are signs of water leakage in the bedroom (but the hostel has only been open for a week), so it appears there hasn't been any maintenance before getting the guests into the hostel.
Finally, I would like to address the behaviour of the housekeeper as unprofessional. I'm sorry to say this but I feel like this needs to be said. He keeps complaining to the guests and even demanded my keys and said I was stealing them, whilst | was just going into town and my stay was nowhere near finished.