Tamir A.
Google
We would like to take a moment to express our deepest gratitude for the truly outstanding experience we had during our recent stay at your resort. We stayed between September 25-29 in Villa 25, and from the very first moment we arrived, it felt as though we had stepped into a dream.
Upon arrival, we were warmly welcomed at the reception and were delighted to receive a complimentary upgrade to a villa with a pool - a gesture that immediately set the tone for our stay. The resort itself is absolutely beautiful and impeccably maintained. Our villa was stunning, spotless, and clearly cared for with great attention to detail. It is easy to see the hard work and dedication of your housekeeping team, who ensure that every corner of the property reflects perfection.
The dining experience was equally remarkable. At both breakfast and lunch, the restaurant staff impressed us with their warmth, professionalism, and genuine hospitality. Every interaction was accompanied by a smile, and nothing was ever too much trouble. We must highlight that breakfast at Anantara Layan was without question the best we have ever had at a hotel - everything was fresh, delicious, and beautifully presented.
The pool and bar staff also stood out with their friendliness and eagerness to help at any moment. Their cheerful attitude made each visit by the poolside a true pleasure.
One of the most heartwarming aspects of our stay was how child-friendly your entire team is. Every staff member we encountered was kind and welcoming to our children, often approaching them with a toy, a smile, or an extra effort to make them feel special. As parents, this meant so much to us and created memories we will cherish forever.
The front desk and guest services teams also went above and beyond to assist us with every request. It was evident throughout our stay that your staff work seamlessly together, constantly communicating and updating one another to ensure that guests receive the best possible service. This level of teamwork is rare and truly commendable.
As our stay comes to an end, we leave with a heavy heart, wishing we could remain longer, but at the same time filled with joy and gratitude for the unforgettable experience you have given us. We consider ourselves proud ambassadors of Anantara Layan and will happily recommend your resort to anyone who asks. In fact, after sharing our experiences on social media, dozens of friends and acquaintances have already reached out asking for details - and we are delighted to share our glowing recommendation.
We will also be more than happy to leave a top rating and a positive review to recognize the exceptional efforts of your team. If there is anything further we can do to support or promote Anantara Layan, please do not hesitate to let us know - we would gladly help.
Once again, thank you from the bottom of our hearts for making this holiday perfect and for creating family memories we will carry with us forever.