Shadi
Google
Deeply Disappointing – Nowhere Near 5-Star Standards
This was one of the most overrated hotel experiences I’ve ever had. Anantara Riverside Bangkok Resort markets itself as a luxury 5-star resort, but the reality is very different.
The rooms are old, worn out, and poorly maintained. Furniture feels dated, carpets smell musty, and cleanliness was below acceptable standards. For the price paid, this is completely unacceptable.
Service was slow, disorganized, and indifferent. Staff appeared overwhelmed and untrained, with basic requests taking far too long—or being ignored altogether. Any sense of hospitality felt forced rather than genuine.
Despite the riverside location, the hotel feels isolated and inconvenient. Getting anywhere in Bangkok takes excessive time, and the constant boat traffic creates noise rather than tranquility.
Breakfast was crowded and chaotic, with mediocre food quality that resembled a mass-produced buffet rather than a luxury offering. Seating was difficult to find, and replenishment was slow.
Overall, this property survives on its name and photos, not on actual quality. There are far better hotels in Bangkok for half the price. I would not return and would strongly advise others to look elsewhere unless they enjoy overpaying for disappointment.