Anantara The Palm Dubai Resort

I had a wonderful stay at this hotel. The property is well maintained, peaceful, and perfect for families. The staff are exceptionally friendly and make you feel truly welcome. The restaurant has a lovely atmosphere, and the team is always attentive and professional. A special mention goes to Ms. Coma Kim Venue for her warm personality and outstanding service she really made our stay even more enjoyable. Highly recommended, and I would definitely come back!

This hotel on the Palm is like visiting Thailand whilst in Dubai, it is completely inspired by the far east and the theme is apparent throughout the hotel. We booked two rooms which were lagoon access rooms and the amazing part is that the room opens right into the lagoon and that is really special. The rooms need some upgrade to its decor and some touch ups as I felt they were looking tired for sure. However , just being able to jump in whenever we wanted directly from our terrace which had sunbeds made up for the room. It was so relaxing at we did not have to go anywhere and just chilled by the room. Thank you to the wonderful duty manager and Amro at the reception who made our stay memorable by taking care of everything in the rooms. I feel that there are small details which are missing in the rooms, eg an in-house menu to order room service, tea kettle etc. We had to look for these items and finally gave up so please( note to manager) do make sure that you have a better way of arranging these things in the room. The restaurants in the hotel are great especially Mekong, amazing food! Generally the hotel is a great hotel however I could tell that every area needs an uplift to enhance it, there is much room for improvement. You are good! But can aim to be excellent!

I Loved our stay at this beautiful resort! The location is full of history, the interiors are gorgeous, and the rooms are both comfortable and elegant. Everywhere you turn, there’s something to admire. The staff were welcoming and gave us the freedom to explore without any pressure, while also being quick to respond to every request. Overall, such a relaxing and memorable experience, definitely one of the best resorts I’ve visited! We had Dinner at The Bushman’s Steakhouse and it was sumptuous. Though, the restaurant at the time was really busy on a Thursday night, we had to wait a good 20-30mins for every meal to be served. But the Best part with our stay is the Breakfast Buffet at Crescendo! The most Heavenly Breakfast I have ever been to! Their variety of dishes and very courteous staff is what made our experience truly memorable. We’ll surely plan to go back!

We stayed for the second time at Anantara The Palm in a lagoon access room, and just like our first visit, we were absolutely delighted and completely satisfied. One of the highlights of our stay was the excellent housekeeping service especially Rupesh. The team came twice a day to thoroughly clean and beautifully prepare the room, always with great attention to detail, and were ready to assist us at any time, both midday and in the evening. During our entire stay, we dined at Bushman’s Restaurant, which was simply wonderful. From the very first evening, the lovely Yin welcomed us so warmly and always provided us with many helpful and interesting tips, making us feel at home right away. We would also like to give special thanks to Mostafa, Ashique, and Carlos, who looked after us every single night with such genuine care. They not only gave us excellent advice on the food but also anticipated our every wish and went above and beyond to make each dinner special. The food itself was outstanding, with a wide selection of delicious dishes to choose from, and combined with the attentive and heartfelt service, it truly made our holiday unforgettable. We had a wonderful experience and will be more than happy to return again!

This place exceeded all my expectations! From the moment we arrived, the staff were welcoming and made us feel right at home. The ambiance was serene, and the facilities were fantastic – everything from the food to the activities was well-organized. The kids' club was a huge hit with my little ones, and I loved the peace and quiet while they had their fun. Special thanks to lolly in front office, she everything in detail.. The service was attentive without being intrusive, and the staff went above and beyond to ensure we had a great experience. If you're looking for a spot to relax and recharge, look no further – this place is a must-visit! 🌟👌

I have been a guest at Anantara resorts before and have always associated your brand with outstanding hospitality and a luxurious experience. Unfortunately, during my most recent stay at Anantara The Palm Dubai Resort, I was disappointed to find that the experience fell far below expectations. Several areas stood out: Service & Attentiveness: The responsiveness and communication from staff were not up to the standards I previously experienced at Anantara. Treatment felt less personal and lacked attentiveness. Rooms: The rooms looked dated, with poor lighting that created an uncozy and somewhat unpleasant atmosphere. The property no longer carries the modern, chic, and elegant feel that I used to associate with Anantara. Renovation seems overdue. Facilities: Restaurants and the pool area felt empty and dull, lacking the vibrant and lively ambiance one would expect from one of the UAE’s top luxury resorts. Special Requests: Even a simple request for a slightly late checkout was declined abruptly, with strict insistence on leaving by 12:00 noon. This is unusual for a high-end resort and left a negative final impression. I share this feedback not to complain but in the hope that it is taken constructively. Anantara has always been a name I trust, but this experience unfortunately did not reflect the brand’s usual excellence. I sincerely hope steps will be taken to restore the level of luxury, service, and hospitality that Anantara is known for.

We stayed here a month ago as a family and booked multiple rooms — everything was excellent. The place is clean, not crowded, and the rooms and amenities were well-maintained. Staff were all very helpful and all-out with their service. We loved that the pool was open 24/7, and breakfast was great, high chair and kids utensils were available upon request. The lagoon area was a big plus — our one-year-old could play safely nearby while we relaxed. It was also nice that we were allowed to enjoy our food and drinks by the pool. Overall, a relaxing and enjoyable stay. Definitely coming back!

Everyone we have met, has been great. Kim at the restaurant has been very friendly. Ahmed and Ibrahim at reception have been very helpful. Probin who took us in the buggy was extremely helpful and knowledgeable. Yahya at Sales was very accommodating. Our house keepers made us smile with flower arrangement and complimentary cake for our anniversary. We enjoyed our stay and will be back. Thank you for the upgrade.