Anantara Vacation Club Mai Khao Phuket

I’m confused by the Anantara brand as a whole. I find it concerning that the experiences at different properties can vary so greatly despite being advertised as a 5 star resort. My wife and I came from the Anantara in Chiang Mai to the Phuket Vacation Club. After staying in the Chiang Mai property, we were excited to have a wonderful experience in Phuket. All the staff we interacted with were excellent. They were all friendly and courteous and always willing to help. We were upgraded from a one bedroom suite to a two bedroom suite which was nice but it was just me and my wife. The first room we checked into smelled of sewage. It was a very strong smell. Housekeeping came quickly and sprayed the curtains with some scent to mask the smell but that did not help. Maintenance came and they immediately could smell the sewage. The front desk then moved us to another suite. All this happened very quickly so we appreciate the prompt service. These suites are perfect for families but look no better than a 3/3.5 star hotel. The amenities are lacking and the decor is very bare. The suites are spacious and provide plenty of room for everyone. When we compare the rooms in our Chiang Mai suite to this suite, the difference was night and day. I think this property needs a remodel. The pool itself is very nice and there are plenty of activities for children. The breakfast spread was good, but Chiang Mai property offered much more luxury selection like Eggs Benedict with caviar. Additionally, the rooftop bar is not open every night which is very strange. I would not call the Anantara Vacation Club a 5 star resort, especially when you compare it to other properties in the brand. If a couple is looking for a quiet and relaxing getaway, this is not the place. This property is really for families with young children which we knew. That did not bother us as we were only here for one night before moving to another resort for a wedding.

We had a wonderful time here! We’ve stayed at this hotel 3–4 times over the past 7 years as club members, and it’s always been a great experience. There are plenty of activities for everyone in the family — a kids’ club, teen club, fitness and yoga rooms, and many sports to enjoy such as badminton, basketball, archery, and pickleball. The breakfast offers a wide variety of choices, including a kids’ zone, vegetarian options, and many kinds of bread and pastries. The room was clean and well-maintained. We’re already looking forward to coming back soon! The location is convenient — not far from the airport (about 1 hour to the old town). There are shops, a community mall, and a 7-Eleven nearby.

Our stay was nothing short of exceptional. The hotel boasts a prime location and excellent facilities, but it's the truly exceptional staff that makes a vacation here so comfortable. Children are guaranteed to have a great time, with all-day activities that kept them entertained. The property offers countless ways to enjoy time with family, including multiple playgrounds and courts, and even bikes for a self-guided tour around the grounds. ​Convenience is a major plus, as two decent-sized shopping areas are right next door, with transportation provided. Each morning, the massive breakfast was a feast, offering a delicious variety of both local and international items, with many new dishes to discover daily. The rooms are also a highlight—both well-equipped and beautifully decorated. ​While we have stayed at other high-quality Anantara properties before, this one genuinely surpassed all of them, making it an unforgettable stay. The hospitality staff here are simply some of the best we have ever encountered.

Excellent location and lovely facilities. Staff are polite, courteous & go out of the way to make your stay comfortable. 2 bedroom pool villa’s are large, modern, fresh & clean with your own private pool. |Can’t ask for anything more luxurious and beautiful in the area!

The scenery and the atmosphere is very clean and hygienic and beautiful. ||The bathroom cleanliness is very bright and hygienic and clean. ||They provide buggy services for people to travel all around the area which is very convenient to the convenience stores Starbucks and the pharmacy. ||It was more better to use the buggy services to travel across the area around the hotel for foster mobility rather than just riding the bicycle. Also the buggy services is free as well. The buggy service hasn't changed how you explored the area. ||The nearby spots and convenience stores are all packed together so you don't have to travel all around the area to get what you want as well as by what you want. The things that I needed to find is close by as the pharmacy provides mosquito repellents and the convenience stores provide snacks and extra meals. Also the nearby restaurants also provide lots of good cuisine and delicious food. ||All the restaurants around the area provides good food as well as cheap prices, but the downside is that you need to carry insert repellents as well as mosquito repellents. The mosquitoes affected my enjoyable time to eat my food and silence as the flies always hover around the food which is very annoying. To deal with the mosquitoes while enjoying your meals outside you always have to have inset repellents or a fan to blow them away. The beach was a good place to relax as well as look at the waves and feel the sand under your feet as well as a cool water. ||The favorite moments relaxing on the beaches when I watch the waves come across my feet as well as a cool water recedes back to the Sea while my feet dig into the sand. My enjoyable time by the water is feeling the waves flowing across my body as well as the sand drifting away from my feet. The beach wasn't crowded and it did feel peaceful when I visited, but the weather was still cloudy. It felt the humidity was very high as there's no sun much. The humidity made my skin feel sticky and the Sun didn't have much change though. ||There's not much how the weather affects me while feeling comfortable during my stay. Mostly the hotel premises always felt comfortable as it's always clean and tidy and not many difficult passages to pass through. Just easy to get around the premises for the restaurants the yoga area the rock climbing and the pool area. I haven't tried the rock climbing and yoga yet. Rock climbing would be the activity I wanted to try. The good was that the AC is easy to control, air was clean, the fans were easy. But the bad thing was that the buttons at the front was difficult to know which is on and off, or which is used to operate the front door. ||The staff were all friendly and always provides all the help you need. But they may need to improve their English understanding, but overall they provide the best services and great hospitality experience for the needs and wants of the customers. They are always moments when the stuff goes out of their way to help the customers needs but as well as explain how far they can't go since they are lots of customers to provide services. ||What made me try the rock climbing activity would be that it also helps train your grip as well as your balance and various situations where you need to protect yourself from falling down. ||Overall, this has been a great hospitality experience in Thailand Phuket. Good for people to relax the nerves relieve stress. But when planning to go here you have to time the weather of when to come as it was raining constantly. That it was still fun while it was raining you could also play in the pool and the beach.

Anantara Vacation Club Phuket has been such a memorable experience. I truly enjoyed the complimentary trip and the exclusivity of staying in a beautiful family suite. Although I would have preferred a suite with a private pool, the serenity and peaceful ambience here are simply amazing. The ownership programme is also very appealing, with attractive offers that promise a lifestyle of travel and luxury. I hope to be part of it one day to enjoy all the incredible perks. A perfect place for relaxation and inspiration.

We stayed at Anantara Vacation Club for 5 nights in a two bedroom pool villa. The villa was beautiful, spacious and well designed and fully equipped. |The villa is isolated but at the same time easily assessable to the main building - lobby, restaurants, yoga centre, swimming pool and gym.|The staff are truly the main foundation for the resort’s success story - they are so so eager to assist & serve !|Special shout out to Chef Nooi who prepared our special vegetarian Jain meals.|We highly recommend this amazing resort 👍🏻

We’ve been members for nearly 14? Years now . It’s a lovely place to stay . They tend to separate families from couples but the family pool is great . Staff are really lovely . We always get a few messages about attending a meeting which we don’t do ( sorry ) . Some nice food and drink choices outside the resort . |One thing that confused us . A third entity has appeared anantara villas and they seem to have taken space previously used by the VC . It’s not that clear what pool etc you’re meant to use . I think vc are restricted to one pool and AV the other but I couldn’t be sure . The pool owned by AV is a lot nicer and quieter . |We are a couple who weren’t sore about joining AVC years ago but are happy we did .