ISAMT14
Google
I stayed here for two nights, and it was a huge mistake.|I came to Cappadocia after a business trip in Kayseri. A friend recommended this hotel, and I booked quickly. Big regret.||First disaster: payment.|When I paid with my card, the receptionist charged me three times. She kept saying the payment “didn’t work,” while I was receiving confirmation messages again and again. No apology. No responsibility. Just excuses.||Second disaster: the room.|The room was dirty, and the toilet was disgusting — black dirt. I asked clearly for it to be cleaned before I left for a balloon tour early in the morning. When I came back in the afternoon… nothing was done. The room was exactly the same. No cleaning. No effort. Nothing.||Third disaster: behavior.|Instead of apologizing, the staff argued with me.|And then, at midnight, they called my room to ask me to go downstairs and pay again. Waking me up at 12 a.m. to demand payment they messed up themselves. Completely unprofessional.||This hotel is a total mess — dirty rooms, terrible service, rude staff, and payment problems. DO NOT BOOK HERE.|There are many hotels in Cappadocia. Choose literally any other one.