Andaz Dubai The Palm, by Hyatt

We stayed at Andaz The Palm for 4 nights to celebrate our anniversary, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel special, and every detail was taken care of with such warmth and professionalism. The hotel itself is stunning — modern, stylish, and perfectly located on the Palm with breathtaking views. Our room was beautifully designed, very comfortable, and had all the little touches that made our stay feel extra luxurious. The dining options were excellent, and the overall atmosphere felt both vibrant and relaxing, which was exactly what we were looking for. A special mention must go to Ahmed Sami, who went above and beyond to make our anniversary so memorable. His attention to detail, genuine care, and outstanding service really stood out and made our stay even more enjoyable.

The hotel is in a deluxe spot with a reasonably quick taxi ride (considering the size of the city) to all the prime attractions the city has to offer. The room (double, sea view) delivered exactly what we were looking for on our honeymoon. The hotel itself is maintained to such a high class it blew our expectations away. I would like to give a huge thank you to Chelo who was very understanding of my allergies and informed the kitchen every night we dined, always had a smile and was very welcoming and I feel she is a huge credit to the hotel. Thank you to the chefs as well, really understanding. When we return to Dubai the hotel will be at the top of our shortlist!

Hotel Feedback||We stayed at the hotel for five days with breakfast included. Sometimes we managed to take breakfast, other times our work schedule was too tight.||On the evening of the 23rd, we requested the staff if it would be possible to reheat some takeaway food in the hotel. Before ordering, the receptionist confirmed it was possible. However, when the food was delivered to our room, the lobby staff said it might be tricky but they would sort it out. After waiting for half an hour, nothing happened. When we followed up, the receptionist first said she would check, then later told us it was not possible. Only after we insisted, someone finally helped us with a microwave.||Suggestion: It would be very useful to have either a microwave available in the rooms, or at least a dedicated microwave station in the hotel for guests. Even if there is a small extra charge for this service, it would add real value for people who travel for work and cannot always eat at regular hours.||My second concern is about the lifeguards at the pool. They are fantastic people, very professional, but they do not seem happy. Their uniforms also do not look very nice. In the scorching heat, when people are on holiday, enjoying drinks, swimming to relax and please themselves, the lifeguard becomes a visible part of that environment. If the lifeguard stands as a symbol of unhappiness, how can another human fully enjoy? What values and what morality does it show if we expect guests to smile and relax while the very people ensuring their safety appear uncomfortable and unvalued?||A small investment in better clothing and small perks, like offering them good free drinks (not just water), would not only make the lifeguards happier, but also uplift the whole atmosphere around the pool. Their energy and presence reflect directly on the guests’ experience.||Thank you for considering these points.

Where to start, great hotel and would recommend to anyone. ||Staff are very attentive and the hotel itself is always kept in pristine condition. We stayed half board plus, which was fantastic and we were never short of options on what to eat. ||The hotels location is great, can walk a couple minutes over the road to the mall to get the monorail or get a cab to wherever you want in Dubai. ||The beach and pool area are very clean and the views are amazing. ||All in all, my wife and I had a fantastic time and would definitely return in the future.

We stayed for 8 nights half board and really enjoyed our stay. The breakfast each morning had a good variety of food, and for the second meal of the day you could choose between lunch (a la carte) or dinner (buffet) - we mostly had the buffet but did try the a la carte twice which we would recommend doing as in my opinion the lunch menu is better value for money than the dinner buffet. The buffet was different each night, but if you are fussy eater or have certain dietary preferences eg/ dont eat fish or red meat then you may struggle. I have included some photos of what food we ate at the hotel.||The rooms are spacious and very clean with daily room service and fresh towels. The infinity pool by the beach is big and has a lovely view of the ocean and you can see the Burj Al Arab - we didn’t struggle getting a sun lounger even at midday. The rooftop pool is smaller and quieter, and for adults only. You can also borrow pool towels from the hotel, and there is an onsite supermarket on the route to the infinity pool which was useful. ||The location of the hotel was good as it was across the road from Palm Jumeirah mall which had a supermarket, retail shops, restaurants and 2 food courts. There is also a monorail that takes you directly to the atlantis waterpark. Uber’s to the main touristy areas were not that expensive either as everything was around a 20/30 minute drive away at most so travelling around was easy.||All of the staff were extremely friendly and polite and we would choose this hotel if we were to visit Dubai again!

Feels like the stylish cousin in the Hyatt family—modern, colorful, and right on the beach. Rooms are bright, well-designed, and come with views that make you stall on check-out. The rooftop pool is a showstopper, perfect for sunsets that look like postcards. Service is sharp but laid-back, which fits the vibe. Restaurants are excellent (the breakfast spread could keep you happy all day). Prices are definitely 5-star, but the mix of location, design, and comfort makes it feel worth it.

What an amazing hotel & holiday ! We have just come back from a 2 week stay at the Andaz the Palm in Dubai & can honestly say it was our best holiday ever !! The hotel was amazing . It was so clean & always smelt lovely . The staff couldn't do enough for us & always stopped for a chat...or we did ! If you needed any new bottles of water, they were delivered to your room within minutes & put in your fridge . The food in the restaurant was beautiful. So much choice for both breakfast & dinner . The granola squares at breakfast were to die for ! The grounds & pool area were also so clean & we regularly had about 5 lifeguards on duty. There were always sunbeds free & if you needed an umbrella, one of the staff would bring one over to you . Once again thank you to all the staff that made our stay so memorable. Thank you to Ahmed Al Herfa ( Liverpool fan ) , Bria , Prajilh , Jenny , Shallu & everyone else who's names I've forgotten ! We'll definitely be back .... hopefully soon . Barry & Marion Xx

Amazing place to stay. well located close to a mall and on the palm. Staff are amazing and tailor towards your needs anytime. Room was great, facilities are clean. Buffets were extensive and food was great quality. Would stay again