Andaz Dubai The Palm, by Hyatt

Fantastic experience. The staff went out of their way to help us, from front desk to concierge to lobby to restaurant. Even the room cleaning was particular and perfect. The food from tje kitchen from chefs Revelo and Gopal was amazing. Especially recommend the breakfast buffet. As a vegetarian I was a bit tired of the A La Carte menu and the kitchen went out of their way to give me some exceptional non-menu meals. We had a last minute private emergency which required ticketing changes - concierge and lobby were quick to help us. The staff all stopped to say hello, a very personal approach. Just loved the spa treatments and also the Locale, La Coco and Asia Asia. The last deserves an additional mention for its outstanding food and service, the hostess Brenda/Glenda was just super good. I miss that the hotel did not have a business center where I could have logged in and printed my own boarding cards etc but the staff helped to solve it. I had such a fabulous experience that I will save some towards another trip to Dubai and Andaz. The pool, sea, everything as well as super clean and comfortable surroundings with extremely guest-friendly staff make it difficult to leave . Thank you! - Priya Sawhney with mother Dipika Sawhney

A fabulous hotel on The Palm. It lost a star simply because of the price of bottled water. Water is something we all need, it isn’t a luxury item it’s a necessity. I know it’s a premium 5 ⭐ resort but come on guys £11 for a bottle of water is naughty Putting that aside the hotel is beautiful with its own private beach. Our room was fabulous. Tastefully decorated, beautiful linens and furnishings. We were half board, the food was exceptional as you would expect for a high end hotel. Service was exemplary ax expected.

My wife and I stayed at the Andaz four 4 nights in June as a birthday getaway. It was our first time in Dubai, and the transfer from the airport was about 25 minutes and we were grateful for the cool air con when we arrived. Check in was easy and our bags were delivered to our very comfortable room, with all the amenities you would expect, including a shower with the biggest shower head in the world. The bed was very comfortable and all in all the room couldn’t be faulted.|However, the best part of the hotel was the restaurant and food. We had booked half board, and had experience of limited menu choices in other hotels. We needn’t have worried as the array of food available for breakfast and dinner were very extensive, beautifully prepared and everything we had was delicious. A shout out to the staff in the restaurant ho couldn’t have been more helpful and attentive, the quality of service was really exceptional. |The hotel s in a good location on the Palm Jumeirah and is right opposite a large shopping mall and well positioned for getting into the centre of Dubai.|We usually got a taxi into the middle of Dubai, which took about 20 minute. One small gripe about the hotel is that they have their own ‘taxi’ which they will offer you if you ask for a taxi to take you anywhere. Beware this costs twice as much as normal taxis and is no better.|That apart we had a really wonderful time at the Andaz and would definitely return. The hotel has its own beach and pool, we went in the pool a couple of times, it is large, warm and well served with loungers. A great hotel in a great city.

Great hotel. The room was very good with nice touches like robes. Excellent facilities. The Cabana pool is adults only and very quiet, the inifinity pool is superb. (Good massage rooms too). The beach bar does a great happy hour. "The Locale" restauant is buffet for dinner and has a fantastic range of choice. Very high quality. We did half-board, best decision we made. Best of all were the people. Anna and Jenny on restaurant reception were friendly and professional. Felix and Jalem just couldn't do enough for you. They all made the holiday. Great value. We will return.

We checked into Room 923 at Andaz Dubai The Palm on 21 June, and from the moment we arrived, we were met with warmth, genuine smiles, and the kind of hospitality that leaves a lasting impression. Every single staff member we encountered was incredibly attentive and helpful—always ready to assist with the utmost grace and professionalism. What stood out most was the way they made us feel like nothing was too much to ask. Whether it was a simple question, a request, or a small favor, they always responded with a sense of ease and joy, as if they were truly happy to do even more. That attitude of “this is nothing, we’re happy to help you even further” was consistent across the board—from the reception and concierge team to housekeeping, restaurant staff, and even security. The atmosphere is both luxurious and welcoming. The hotel itself is stunning—beautifully designed, modern, and serene—but it’s the people who really elevate the experience. It never felt transactional; it felt personal. Andaz Dubai The Palm isn’t just a place to stay—it’s a place where you’re genuinely cared for. We left with full hearts and wonderful memories, already planning our next visit. A big thank you to the entire team for making our stay nothing short of perfect. Highly, highly recommended.

A fabulous stay at Andaz the Palm, we could not fault this hotel, firstly let’s talk location, prime position on the palm, with the Nakheel Mall and Monorail across the street, giving great access to the rest of the palm.|Our room was immaculate, we opted for a Superior Sea View room and this did not disappoint, the room was spacious and laid out really well, the bathroom was gorgeous and it was great to have a speaker in the bathroom so you could listen to music or the news from the tv. |The bed was possibly the most comfortable bed that I have ever slept in, and after a day in the sun or exploring Dubai was very much needed. |We were Half Board and this can be taken in the Locale Restaurant, the staff here were warm, friendly and attentive, the food was great and being able to see the chefs cooking is an added bonus, breakfasts were really enjoyable, and you are able to order eggs how you like each morning, I opted for Eggs Royale and my husband omelettes. Lunch is a 3 course al la carte affair with huge portions and evenings a buffet, you can also use your half board on lunch or dinner which is great when you want to explore this beautiful country. |The pool is shared with local residents, but sun beds were comfortable and plentiful with the pool open and supported by lifeguards until 10pm each evening.|Evenings here are a quiet affair which for us was perfect, as we have previously done party Dubai and much preferred the vibe here. |I would honestly recommend this hotel to anybody, the staff are excellent, facilities are good and an excellent nights sleep is on the cards. We will definitely be returning.

We stayed with friends, booked for 2 rooms and it's one of our best hotel experience so far. The pool and sea view are astounding. Clean and nice rooms. Amazing breakfast and friendly service from Leah and Jen. ||Special thanks to Hafeet at the Reception, for making our stay worth the experience. His accommodating approach and patience makes any guest will consider to re-book again. |

Recently, I had the pleasure of staying at Andaz Dubai The Palm Hotel, and my experience exceeded all expectations. From the moment I checked in, I was pleasantly surprised by the attentiveness and kindness of the duty administrator, Ramzan. My room was spacious, cosy, and impeccably clean, with amenities that provided a sense of absolute comfort. I would like to highlight the quality of breakfast at La Coco Family restaurant by the pool and the convenient location of the hotel, just a stone’s throw from Nakheel Mall. This proved to be a great advantage, making my stay even more enjoyable. The entire stay was filled with tranquillity and delight, and I can confidently say that I will return here again. Thank you to the Andaz Hotel staff for their hospitality and high level of service! Highly recommended.