Andaz Munich Schwabinger Tor, by Hyatt

Fantastic hotel - excellent service from the very friendly and attentive staff, very modern, well-equipped bedrooms, albeit with a slightly unusual layout and unnecessarily complicated lighting system. Pretty good gym (for a hotel) and stunning spa, with pool, saunas, and steam room. Breakfast was incredible, with excellent selection of fruits, yoghurts, cereals, meats, baked goods, and freshly prepared eggs. Highly recommended and will definitely return.

This is a large modern business hotel. The manager checked us in and he was extremely hospitable and helpful. For a small charge we upgraded to a huge suite with a living room, dining room table, huge bedroom with dresser drawers, multiple closets, a king sized bedroom with nightstands and charging plugs. The bathroom was huge with a long counter, bath and separate shower. The drawers in the closet need better alignment. My brother and sister-in-law had a more standard room but it also was large with a sofa and big bath and big closet. Towels could have been a little softer. Breakfast was a large buffet and a separate menu for eggs and other breakfast items. Service was very good both here and in the bar. At check in the manager recommended an Italian restaurant for dinner near by and it was excellent. We were right on the tram line and it was easy to get to the center of town. The area where the hotel is located is quite lovely and lively as you walk to Michener Freit. I would recommend this hotel.

We had such a great stay at Andaz Munich over Christmas. The hotel is beautiful and had easy access to the trains to get into the city center. The room was spacious, the pool was relaxing and the free happy hour at 1700 for guests was a welcome surprise. We also enjoyed our charcuterie board and drinks at the rooftop bar. The breakfast was also phenomenal and I apologize for not including pictures of it, but it truly was wonderful. Only downside is parking was pricey for the cost of the stay. Overall a wonderful experience over Christmas and I want to extend my gratitude to the hotel staff who were nothing but kind and helpful while working over the holidays.

My wife and I travel a fair amount. We arrived at the Andaz from Frankfurt a bit tired. The check in process was seamless and the staff very professional. The hotel is stylish and very clean. The location is also nice, a short tram/train from Marienplaz. The coffee shop Bicicleta, was also a high point, not only for the food, but because of Roman, who works there, and apparently, everywhere. By the time I got downstairs to get food and coffee, I was informed the coffees shop was closed. This did not bother Roman who was happy to serve me despite being closed. While this is not totally unheard of, it was the friendliness with which he helped. I ran into him a few times over the next few days. He was alway helping others, in tge coffe shop; the bar; wherever needed. He remembered my name despite how busy he was. These things make for a perfect experience. A beautiful hotel in a great location with fantastic service. Keep up the good work and give Roman a raise. We'll be back.

Beautiful and spacious hotel that was very clean and welcoming. The rooms here are all very large, comfortable and well appointed. Every thing was wonderful I just would have liked for it to be more centrally located.

Andaz Munich Schwabinger Tor continues to impress us on every stay, above all because of its outstanding staff. The level of friendliness, efficiency, and genuine care shown throughout the hotel is remarkable and clearly reflects excellent management.||||A few people deserve special mention: Leonie and Julia at reception for their warmth and helpfulness, Meryem in the breakfast area who is a real star, and Lino, a young hospitality trainee (with Greek, US, and German roots) who clearly has a very bright future in the hospitality industry. The housekeeping team were also consistently kind and pleasant.||||The spa and its team are equally impressive. Yvonne and Annette are wonderfully welcoming, and it was great to see Annette, the spa manager, personally walking around, tidying up and helping with day-to-day tasks. That hands-on attitude says a lot.||||Beyond the outstanding people, everything else is top quality: the design, modern rooms, comfortable beds, cleanliness, spa, and especially the food. The breakfast is exceptional in both quality and variety, easily one of the best hotel breakfasts we have had anywhere. Compliments to the F&B management.||||We spend over 30% of the year in five-star hotels around the world, and the Andaz Munich is firmly in our personal top ten. We very much look forward to returning.

This hotel was fantastic in every way. New, clean, elegant. The swimming pool and spa are modern and slick. There are 3 different saunas, all pleasant, with people of all ages. The lounge at the ground floor is also nice to while away the evening. The food from the restaurant was perfect. All in all, I didn't want to leave this hotel.

Came here on vacation with my family for the Christmas markets and chose this hotel after staying in the hustle and bustle in city. The service was exceptional (Thank you Kim and Patrick for helping sort out a kink in our travel plans. They went above and beyond). The rooms were beautiful and spacious. Would highly recommend!

We stayed in two rooms, one was the luxury accommodations in the suite on the 5th floor and a smaller king room on the second floor (with a trip to Salzburg in the middle). There is a world class spa (largest in Europe in a hotel). There is a nice and generous self-serve happy hour between 5-6pm with free wines and German lager. The rooms were clean and well equipped except the Chromecast function on the TVs didn't work for us limiting us to just a small handful of English-speaking channels (mostly news stations like CNN). Not a big deal since we weren't traveling to watch TV, but it would have been nice to be able to unwind to a movie on Netflix instead of having to face the real world via listening to the news. We were able to sleep well in the beds and the curtains blocked most of the light nicely so we didn't wake up at 5am every morning. There was a decent restaurant but avoid the pricier "dry aged" steaks if you are used to fine American steakhouses. The dry aged steak lacked flavor and could be more tender but was cooked to the right temp. There's a nice coffee shop attached with friendly service, good coffee, and even alcoholic beverages to enjoy in the afternoon or evenings. There's a rooftop bar on the top floor although we struggled a bit figuring out how to get to it. We tried to go to the top from the 5th floor, but it doesn't work that way. You need to go to the first floor then the far-right elevator only can take you up to where the rooftop bar is. This bar is nice with a great view, but a bit pricey so we only sprung for two rounds. We spent most of our time outside of our room in the central hotel bar near the lobby. The bar manager and staff were super friendly and took great care of us during our stay. We'd definitely be back - but wish the hotel was a little closer to the downtown area of Munich.

Good amenities. Large room with living area. Clean. Beautiful spa. However, unfortunately, correspondence with management (i.e., the Guest Experience Manager) was disappointing and upsetting, thus lowering my rating substantially. This manager wrote me an email just to clarify that I was wrong as to my opinion about customer service.

We stayed here for 4 nights before the holidays and had some good highlights. We were booked into the Andaz suite which is beautiful and set up exactly as asked for our family. We were welcomed by some delicious fruits and snacks for the kids. The staff was friendly and professional. We had requested an early check in which we knew was not always available. We arrived at 2pm after an international flight. Check in is at 3 and we did end up waiting/dozing in the lobby until 3. It sounded like the room was ready but we were waiting on inspection. We loved our room and it was wonderful to return each night as we spent the majority of our stay exploring the city and all the Christmas markets. Breakfast was delicious and we tried something different each morning. The kids loved all the fresh fruits and omlettes. We did end up with an issue where we had the DND on our room but housekeeping came in anyways. Typically this would not be a huge issue except our daughters teddy went missing. The team tried their best to find her teddy and it has since became a bit of a comedy with the teddy found when we arrived at the airport to fly to our next destination. The hotel kindly mailed it to the next Hyatt we were staying at but with the holidays it did not arrive until we returned home to California. We are still waiting on our bear and fortunately our daughter has been given freqent updates but it is still very upsetting that this could have been preventable. We are still waiting for our bear but the hotel and service and followup itself to make things right were well done.

Young and Vibrant. Gorgeous view of downtown Munich on a high floor. Well designed compact rooms. A very nice restaurant on site. Good for business travelers. Oops and Oh Nos. Located FAR from the happenings of the city. No concierge. Breakdown of air conditioning and Wi-Fi experienced. Not ideal for pleasure travelers. Cheers!

I'm happy that I found this hotel. Check-in was smooth even at 11pm. We were given two drink vouchers and was informed about the amenities, including our complimentary breakfast each morning of our stay. We stayed on the 2nd floor which was very quiet. The room was clean and laid out nicely. I appreciated the separate wash room for the toilet. The bed was comfortable and the shower was spacious. The BMW Museum is only 1.2 miles from the hotel. We rented electric scooters which was only a 13 minute ride. Much cheaper and enjoyable than a taxi. We attended the Adele concert which is a 15 min taxi ride. I felt safe at this hotel and would definitely stay again!

This is a great hotel. Staff is friendly, parking is easy, and the in house restaurant is very good, with very friendly waitstaff. The location is a bit of distance from the old city but it is very conveniently located for a short trip by bahn or car to the center of everything. I have even ridden a lime scooter down there in just 10 minutes. The rooms are very clean, nice and large , and the air conditioning actually gets the room cool which is a big plus for summer visits. I have been here several times and never disappointed.

Last of the 3 Andaz we stayed the recent Europe trip Apr/May 2023. We always love Hyatt Andaz brand and have stayed in several of them. (Napa, San Diego, London Liverpool, and this trip Vienna & Prague.) The Andaz Munich is a little far away from the old town center. (6 U-bahn stops.) Upon arrival in Munich main bus station from Prague via Flixbus, we took the taxi to Andaz. The taxi was around 15 min ride and cost 22eu + tips. Don't get me wrong. This is a nice popular neighborhood - Schwabing. There is a department store 10-15 min walk away, plus restaurants, cafes, bakeries, super markets, pharmacy and shops. There are U-bahns & S-Bahns close by. The Lufthansa airport shuttle is ~15 min walk away. We arrived on a cold and wet evening (51F) and there was no bellmen, not a problem. The receptionist, Evelin from Hungary, was really friendly and even tried to help us find a good Hungarian Goulash restaurant. They upgraded us to a super fancy and huge suite with 2 bathrooms and nice street views. Love the complimentary spa here. Reminder to sit on top of the towel for sanitary reason. Clothing optional! There was happy hour with some pretzels, beer, and wine in the lobby near the bar. You can sit in the community table to chat with other fellow guests. Buffet breakfast was amazing and staff friendly. There was coffee/tea outside the restaurant during breakfast time if you just want something to keep you warm. The instant hot water cattle was defective and I had to call twice (9am and 2pm) to get it replaced. Housekeeping also did not refill tea bags or remove the coffee pod so tea/coffee in lobby was helpful.

Love staying at Andaz hotels. Great location and can easily pick up a train to get to where you want to go. The hotel offers bikes to ride around town which was a nice touch. Check in and check out was super easy. The room was spacious and very comfortable.

Come for the rooftop bar. A little bit disappointed because it's different from the picture, won't suggest to come if the sky is dark. Service is great, food is ok.

Great food, nice bar, great drinks but the restaurant does close early. Rooms are very nice! Location is near the Olympic Park and taxi's wait outside. Parking right below hotel which is convenient too.

The buffet was too expensive and there's no business center to print out private documents. The staff seems to be constantly on the make to fleece the tourists. I've definitely stayed in better IN and OUT of Germany.

Very friendly staff. Hotel is really nice the spa and pool area exceptional. Breakfast was really good. Rooms large and nice bar area. Rooftop need reservations but view amazing worth it to go but children not allowed. Great for families a small park near and also great walking to shopping restaurants and also if you're a runner super paths to run on. Be aware of the bikers they have a specific bike lane and they travel fast. Great public transportation too. Highly recommended

Great place to stay. Everyone was so accommodating!! We will definitely come back again soon!

Look for Chris at the Andaz bar. Ask for his signature Martini22. It will change your life. Until I met Chris, I thought the Dukes Hotel in London served the best Martini (Vesper). For me Dukes is 2nd. Martini22 is 1st.

Excellent property: - well furnished and spacious rooms (400-450 sq ft) - heated pool with jacuzzi facing the skyline through the length of the building - happy hr w/complimentary drinks during a certain of the day - close the subway and a few mins train ride to downtown - helpful staff - good breakfast options other than at hotel that are a walking distance. - no noise issues However, there are some negatives - hotel still has some issues w/tech e.g. wifi was spotty at times, and electricity went out for like a couple of hrs. The staff fixed it by crediting our charge for the night without a fuss. - dinner options in walking distance seem a little limited Will w repeat? A hotel at this level and price point -320$ cad a night - shouldn't experience these issues, but I think these are growing pains that'll be fixed. We'll nonetheless go back. And to boot the Berlin Hertha team was staying over at the hotel.

I would give 100 stars if I could. They clean the room everyday down to details. They have brunches and Christmas dinner even when all restaurants shut down in the city. They assisted me with planning my trip. Oh boy, as soon as they can help, they would do it. It is amazing. Highly recommended

We found the best Brazilian Caipirinha in Munich at Andaz hotel made by Chris ( from Belgium). Awesome to find our favorite drink só far from home. Chris Thank you for a such a great service.

One of the best hotels I've ever stayed in. A beautiful, nicely-decorated, modern and and spacious room (separate toilet from the bathroom, yay!). Attentive service. Their breakfast is first-class (although very expensive). Their happy hour (free snacks and drinks) feels luxurious. Can recommend both their roomservice menu and the bar on top (great fingerfood and cocktails!). Would return again, and again, and again.

Great hotel with fabulous service The people there are kind and sweet. When I stayed there the maids forgot to clean the room one day but they immediately fixed that problem with complimentary breakfast. Overall it was a great experience with the great food and the modern clean rooms