Andaz Prague, by Hyatt

We absolutely loved our stay at the Andaz Hotel in Prague! From the moment we arrived, everything felt special. We were upgraded to a gorgeous corner room that was spacious, beautifully designed, and so comfortable—it really made our trip even better.||Breakfast each morning was a highlight with plenty of delicious options and a relaxing atmosphere to start the day. The location could not have been more perfect—we walked everywhere with ease, which made exploring the city such a joy.||The staff was always friendly, helpful, and welcoming, and we felt so well taken care of throughout our stay. Overall, it was a beautiful hotel with top-notch service, a fantastic location, and a warm atmosphere. We had a wonderful time and would happily stay again!

My first visit to the beautiful city of Prague was made extra special by my choosing to stay at the Andaz Prague hotel. I normally don't leave hotel reviews unless things are really good or really bad. In the case of Andaz Prague, my stay was exceptionally nice! The staff is friendly, the hotel is clean, the beds are comfortable and the showers are awesome! Complimentary drinks in the mini-fridge was a nice touch. I can recommend this hotel with confidence, and I am already looking forward to returning here in the future. A+ service!

Splendid experience from the second we got out of our car. Peter greeted us and brought us right to reception. Peter was helpful and friendly throughout our stay with suggestions and directions. Check in was seamless. Our room was beautiful and had some whimsy! Clean room. Good outlets. Quiet. Lovely breakfast with very kind staff. Perfect location, so close to everything you want to do in Prague. We WILL stay here again.

Amazing architectural hotel and walls and furnishing, fixtures, design of rooms were great. Double pane windows kept street noise out. The rooms temperature was terrible as would get hot every night and could not sleep 2/5 nights. We expected staff to be very polite every step of the way but felt more like a three star staff hotel. Rooms five star with three star service. Seemed off for the price we paid

I had an excellent stay at Andaz Prague. The room was beautifully designed, comfortable, and thoughtfully appointed—everything felt high-end and welcoming. The service throughout my stay was exceptional, and the staff went above and beyond to make sure I felt taken care of. A special mention goes to the breakfast staff. They were genuinely kind and attentive every morning, which made a real difference. I especially appreciated one of the male waiters—unfortunately, I didn’t get his name—but his warmth and professionalism stood out. The breakfast itself was incredible. The quality of the food was top-notch, and I have to say, I had the best French toast I’ve ever tasted. It was so good, I looked forward to it every morning! Highly recommend Andaz Prague for anyone looking for a luxurious and memorable stay in the heart of the city.

I really need to update my impression of this hotel. It has outstanding facilities but is increasingly let down by poor service. Standards have been slipping week by week. Staff often appear unmotivated, and even simple requests such as extending a stay by one night are brushed off without effort. Check-in is unnecessarily slow, and billing errors are the rule rather than the exception — invoices almost never come out right the first time. Even being asked to sign credit card slips for Apple Pay authorizations feels outdated and unnecessary, especially when card details are already submitted via Hyatt bookings. These are operational basics that a hotel of this category should handle flawlessly. On the positive side, the property itself remains excellent. Rooms are top-notch across every category, breakfast is outstanding, and the gym is very well equipped. The food is another highlight, with Chef Libor consistently going the extra mile. Unfortunately, service in the restaurants is inconsistent: some waiters deliver professional 5-star service, while others fall far short — sadly, all too common in Prague. Overall, this hotel could easily be the best in the city, but only if management starts addressing its glaring service shortcomings.

Interior design is gorgeous but also the basics are done so well with lots of thoughtful details. Perfect blackout blinds to the point that my alarm confused me. In-room lighting beautifully done and there are motion detectors to give just enough light to see if you get up in the night. Food in the restaurant is really good at a fair price. Only faults were that we were surprised that there is no pool (there is a sauna and steam room) and my husband was not impressed with the taste of the coffee from the in-room coffee machine. The restaurant also seemed a little understaffed for dinner but the service was still warm and friendly.

We had an amazing week-long stay here back in July. The whole hotel was so cutely designed; the staff were proactive, respectful, informative, and always had an eagerness to help. The bedding was so soft and plush. The only thing I didn't like was that the air conditioning in the room could only be adjusted 2 degrees Celsius from a set temperature; it was always a little too warm for my liking. The location of the Andaz was amazing as well, everything was just a short walk away.