Andaz Prague, by Hyatt

This is a superb property, very central location with quite a few great restaurants within 1 to 2 minutes of walking distance, amazing amenities and top-notch hospitality. ||We stayed at Andaz Prague in late October for three nights and we were upgraded to a premium suite with a separate, classic sun room overlooking the square. Our suite was spacious with high ceilings, and modern design added the final touch. Bathroom was spacious with double vanity. Our suite was meticulously clean throughout our stay. ||Breakfast buffet and a-la-carte items were hearty and healthy and it was great to see different menu items during our stay. We had dinner at the restaurant onsite - waiters were super friendly and food was good. ||We thoroughly enjoyed our stay at Andaz Prague and hope to return soon!

Beautiful rooms with charming decor. Location is amazing- you couldn’t get a better area to stay in! The rooms are spacious, clean, and beautifully decorated. I felt extremely safe as a solo female traveler but the hotel staff was not especially friendly. Upon check-in, my room wasn’t ready and they asked me to sit for 10-15 minutes. 45 minutes later I went back to the desk and my room was suddenly ready - it was very clear they forgot about me. The breakfast is a beautiful but busy event each morning. The hostess sat me and asked, “Will you be long?” - this did not feel appropriate and it was clear they wanted me in and out to make room for other guests. The bar was also not friendly- I sat down and asked for a drink menu and was promptly told they were out of all their signature cocktails. ||While it was a beautiful hotel, I expected better service just as I have experienced in other Andaz properties.

I really enjoyed my stay at this property and it has made my list of top 5 favourite hotels in Europe. Fantastic and warm welcome at arrival. Great people with a genuine sense of hospitality which included helping with some great recommendations around the area. I was a bit troubled by the warm temperature in the room but this was immediately handled within seconds!! Great building, well maintained facilities, perfect location with many restaurant options all within 10 mins walk. Old town is close enough to walk. Only downside was the restaurant. I had breakfast once and found the service was quite slow especially since the restaurant was less than half full and there must have been 6-7 staff walking around without much to do. The rest was absolutely fantastic and I will definitely be coming back!!

I was there last week with my mom and some friends. Great service, the rooms were immaculate. But the best thing is the fact that there’s a great guy working there whose name is Gabriel. Gabriel is Cuban like my parents and some of the other guests in our group. Needless to say that it was a breath of fresh air. We talked a lot and it was great to connect with someone from my mother’s homeland. Oye asere cógelo suave!! I’d like also to thank miroslav for his professionalism and kindness. Thanks again my friends. Luis de Alemania.

We are so grateful for the beautiful stay we just had at Andaz Prague for our 20th anniversary. We actually ended up here unexpectedly--the accommodations we booked fell through the day we arrived--and are so glad we did. The staff was so kind, the room was so beautiful and the breakfast was not just the best hotel breakfast we had, but possibly the best breakfast full stop. Loved the central but quiet location and thoughtful design. Recommended!

Location of this hotel is absolutely perfect.. close to transport links and walking distance from majority of the sights around town.. Rooms are well designed and equipped! Decor is nice and chic… their showers are the best as well.. Service is not great. We had a problem with the temperature in our room.. it was too hot and took an escalation to get sorted despite reporting it twice in 24 hours.. Reception staff need a bit more training too! They didn’t direct us to the lifts when checking in - so we just had to make our way! Wasn’t difficult but you would think they would give you a bit of direction..

I have stayed at a lot of Hyatt properties, but this is definitely one of my favorites. Prague is so wonderful and this is right in the middle of everything and in the nicest area of all of the areas in the city that we visited. In my opinion is just really hard to beat this location. Everything has been updated in this hotel and everything feels very modern and clean and fancy. The food at the restaurant was extra delicious, again, beating out other hotels, and even other Hyatts. The staff here were really amazing right from when we got here and throughout our entire visit. Everyone was very helpful with recommendations for our first time in Prague.

The Andaz Prague Hotel - located in the heart of Prague downtown - has everything you need for having most memorable experiences during your stay thanks to its exceptional customer service (caring, kind, and professional, who make you feel highly valued and appreciated), a breakfast buffet that leaves nothing open (including egg dishes a la carte), a ZEM restaurant for delicious dinner and cocktails, wines, and beers, and most importantly, amazingly and beautifully designed rooms with very high ceilings, contemporary furniture, state-of-the-art mattress (which was especially important to us), and well laid-out bathroom (bath tub, separate rain shower, and bidet-toilets). We can't wait to be back! Very highly recommended. 5/5 stars.