ning P.
Google
Hidden fees everywhere & very poor attitude
I have stayed in hundreds of accommodations, and this was easily one of the worst experiences.
Check-in is listed as 2–6 PM, but a late check-in fee is NOT shown before payment on Booking. Only after paying did we receive an automated message. We asked in advance and were told arriving late was “no problem” — yet on arrival we were suddenly charged R350.
Breakfast is “included”, but if you eat more than two eggs, you pay extra. Each item has its own charge. The room price is just the beginning — everything else costs more.
Facilities are disappointing: the “kitchen” is only a kettle and a fridge, and the hairdryer was so dirty that a tissue literally stuck to it.
Staff attitude (especially one short-haired lady) was rude and confrontational. The next morning she demanded the same fee again before breakfast, ruining the day. The situation escalated so badly that police were called over a disputed fee — a first for me.
To top it off, their shuttle costs R450, while nearby hotels charge around R100.
If you enjoy hidden charges and arguments, this might be for you. Otherwise, avoid.