Andy's Frozen Custard

Oh, my son and his family sure like Andy's anytime I'm over for a visit and I suggest ice cream they immediately say Andy's. I myself don't eat any, but my grandchildren and dad sure do enjoy it.

When I come in every few months, I am usually helped by the Manager/supervisor Bray. He was been consistently upbeat, cheerful, and happy to serve customers. He’s friendly and works efficiently to make sure everyone gets served as fast as possible even when there’s a long line in drive through and the walk up. Thank you Bray for your friendly and kind service. It keeps me coming back, plus the sundaes and concretes are so yummy! I’m big on service, and he nails it!

Been coming to this location since it opened. The help has consistently gotten worse over time to where, tonight an employee gave me the wrong order, and when I told them, they had a little millennial snowflake temper tantrum. $12 for a pint and some sprinkles plus a whole heap of childish attitude. Done with y'all. Dead to me.

Im usually not one to complain, but I got one thing that was $6.29 and was told my total was 7 bucks and change.. I was told my total twice, once when I ordered and once when I handed over my card.. then was told my total was magically 14.48. When I questioned my total, the employee at the window just said “I don’t make the rules” and shut the window. Didn’t get a refund unfortunately,.. so I ended up paying for two things. Thanks for stealing from me I guess, hope you enjoy the extra 7 bucks

I am addicted to this place. One of the best in Austin area, must try in Austin. This place is always bustling with customers, the drive thru lanes can be longer on weekends and evening. Worth the wait. The turtle sundae, jackhammer variety of custards are a must try.

Wow! How hard is it to make a simple ice cream order? This place has the rudest staff. Messed up our order multiple times then had attitude about having to remake the order. Talk about customer service. Never going back here. I will be sure to let people know what type of service they can expect from this place especially when it is their fault. Smh.

This is by far one of my favorite ice cream places ever. Their concrete is insane. They also have shakes, sundaes, splits, and more. I would definitely recommend the chocolate concretes!

Great spot to take the family for dessert. Fast friendly service and the portions are great.