Lindsay Tuggle
Google
We purchased a vintage Wink chair from Angelucci. As part of the purchase Angelucci were paid to make a new cover for the chair. The process took several months, and when the chair finally arrived, as you can see from the photos, the cover does not fit, looking constantly dishevelled. We reported the issue immediately but 2 months later we have had no contact and no attempt has been made to compensate us or rectify the cover which is not fit for purpose.
Update: It has now been 5 months and we have never had any contact from Angelucci to discuss the shoddly workmanship of the cover they made which does not fit the chair properly. After delivering the chair with a messy cover that obviously does not fit, they ghosted us. We decided to try to resell the chair online. Because the cover they made looks so bad, we also used a photo that had been emailed to us by the person who recommended we buy the chair sight unseen (never again will I buy anything sight unseen). (Our house is a construction site, everythign is in storeage so we could not take new photos of the chair sans cover). While they never bothered to return any of my calls or emails, they immediately reached out to the resale platform, claiming copyright of the image.