Lindsay T.
Google
We purchased a vintage Wink chair from Angelucci. As part of the purchase Angelucci were paid to make a new cover for the chair. The process took several months, and when the chair finally arrived, as you can see from the photos, the cover does not fit, looking constantly dishevelled. We reported the issue immediately but 2 months later we have had no contact and no attempt has been made to compensate us or rectify the cover which is not fit for purpose.
Update: It has now been 5 months and we have never had any contact from Angelucci to discuss the shoddly workmanship of the cover. After delivering the chair with a messy, defective cover that obviously does not fit, they ghosted us. We decided to try to resell the chair online. Because the cover they made looks so bad, we also used a photo that had been emailed to us by the person who recommended we buy the chair sight unseen (never again will I buy anything sight unseen). Our house is currently a construction site, the chair is in storage so we could not take new photos of the chair without the defective cover made by Angellucci. While they never bothered to return any of my calls or emails, Angelucci immediately reached out to the resale platform, claiming copyright of the image and forcing us to take it down.
Update: Response to the Owner's reply:
It is noteworthy that this is the first correspondence I have had from you, almost a year after my original post, but mere weeks after google informed me that this review has had 2,000 views.
There are, unsurprisingly, several factual errors in your response.
1) I sent several emails re. defective chair cover. No reply. The google review was my last resort.
2) While the fabric may have taken a few weeks to arrive from overseas, our designer informed us several times that the prolonged delay on your end due was due you to having lost a workman. We purchased the chair in March of 2024 and received it in Dec. 2024. Our renovation did not begin until February 2025. There was no delay on our end due to renovation; that statement is entirely false.
3) As anyone with eyes can see from the attached photos, the cover looks nothing like the Moma slip cover (on which our designer based her template).
4) It speaks volumes that we have never been able to sell the chair with this defective slipcover. Even after dropping the price by more than half of what we paid, we cannot sell it. When our renovations are complete we will attempt to sell without the defective cover. But because you were so petty as to claim copyright over the only photographs we had of the original plain white chair, we are stuck with it until we can get it out of storage.