jeffrey b
Google
This hotel did not disappoint. The grounds are stunning, the room comfortable and all of the staff are so nice! For context, we are Hilton Honors Gold and booked with points from the Hilton site. This hotel is part of Small Luxury Hotels of the World and you can book through that site as well. This is a new partnership for Hilton. We were upgraded from a Garden View to a Water View and we felt very fortunate as smaller hotels do not always have the ability to do upgrades due to being booked up. We were lucky! ||Breakfast was complimentary and included a large selection to order from a menu. There was enough variety than in 5 days, we did not get bored with breakfast. We also did a sunrise Angkor Wat private tour arranged through the hotel, and the hotel packed a picnic breakfast for us since we would be missing breakfast in the restaurant and had it ready to go with our driver at 5am. They seem to think of everything. ||Our room was comfortable, large, and quiet overlooking the pool. Sleep quality was excellent. The bathroom is large with a large walk in shower. We did have a minor problem twice where the water stream in the shower dropped to almost non-existent. We just turned in off and tried again in a few minutes and it was fine. Perhaps city water pressure drops? Who knows. Was not a big deal. My only suggestion for improving the room would be to add some USB charging ports at some of the outlets. So many things no longer come with the "brick" to connect to electric, and most hotel rooms now have USB charger ports, so we found ourselves juggling electronics trying to keep the phones, watches, ear buds, etc. all charged up. ||The hotel is in a great location and a short easy walk to everything that you will want to see (except Angkor Wat of course). Dinner at the hotel was great, but I also have to recommend Tell Steak House right around the corner from the hotel. ||I was not aware until the end of the stay that at check out they offer you to add tip to be shared by all of the staff. That is a great idea that makes tipping easy. ||We enjoyed our stay so much that we booked another stay already to return this fall.