Mitch P.
Google
Okay - let me caveat the 5 stars. The service is, without question - 5 stars.
The rooms, for the money we spent, were 5 stars. Sure, it’s an older resort, and the rooms and feel is older, but that’s the compromise. At $120 per night, what would you expect? It’s a very cheap getaway.
Location is great, close ish to the ferry terminal and great if you’re a golfer booked to play Laguna. Only 15 mins via the free shuttle to Plaza Lagoi where you’ll find a few restaurant options.
Back to the service - my lord they are good. On a busy long weekend, remembering all our names and bending over backwards to ensure our stay was enjoyable…. Particular mention goes to Gideon, the desk manager during our trip. Nothing was too difficult, friendly and diligent - a true service professional - the kid is going places. Whilst I’m he will have climbed life’s ladder by the time we next visit and is no longer there, I will actually be sad not to see him.
Don’t worry though, there are plenty of amazing and talented service staff ready to take good care of you.
So, it’s a touch old and tired, but it’s cheap as hell and the human touch is on a whole other level. Go give it a try next long weekend.