Franchise18
Google
I originally booked Ani for a group vacation because of how beautiful the property was. And it delivered: the grounds are beautiful, full of colorful flowers; the views are outstanding; the pools, jacuzzis and outdoor spaces are well maintained; and the home itself is a work of modern art.||||But what we experienced at Ani was so much more. The bedrooms were perfectly suited for rest and relaxation with comfortable beds, expansive bathrooms, powerful A/C, and many have outdoor spaces with wonderful views. The chef-prepared meals were on par with a five star dining experience - creative, fresh, and simply delicious. And the location was perfect: Close to beautiful beaches, excellent restaurants and fun beach bars.||||With that said, what makes Ani such a special place is the staff. Every single member of the Ani team was warm, welcoming and not only came through on every large/small request, but anticipated our group’s needs and proactively addressed them. The cleaning team was meticulous in maintaining order in all the common spaces and bedrooms, and worked miracles on removing stains from clothing! The grounds and maintenance team was responsive to all of our requests and set up several special events around the property during our stay that made our experience really special. And our day to day guest relations team went the extra mile to make us feel welcome, not only ensuring every meal and activity on the island had the luxury feel to it, but even accompanied us outside of Ani to show us the island and ensure everything ran smoothly. ||||Specifically would like to thank Devon, who was our source of island knowledge and advice (plus a great Moke tour guide); and Jamal who brought creativity and a sense of humor as our award-winning bartender. And all of this ran smoothly because of the team leaders, Hasani and Taura - they were on top of every detail, event and last minute request. It’s one thing to run a tight ship, but quite another to truly engage with the guests to understand how Ani can deliver an exceptional experience. ||||I hope to return one day and would highly recommend this for simply a relaxing vacation or an important special event.