K F.
Yelp
I truly wish I could relay how beautiful this cottage is, however before I could even get up the ramp, a most unfortunately assertive individual took it upon herself to run out and greet me with a welcome that only the truly emotionally inept could muster. Apparently my name is "you can't take cases in here", repeated twice in quick succession just on the off-chance I did not hear her on the first flat out rude and blustering attempt. As I looked down at my case, a carry-on size pulley, I thought to myself, c'est la vie, the rules are the rules after all. However, in Shakespeare's land, one might have hoped for just a pinch of emotional intelligence in how to verbally greet a guest about to fork out £23 to see an attraction after they'd already paid £10 in a taxi to get there and per chance deliver the blow with a degree more eloquence? Madam, whoever you are, the service industry requires training of which you are clearly woefully lacking. That, or you are yet another of those odious cretins who relishes in unleashing their one minute of power assertion over... a prospective customer? Bravo! Shakespeare wouldn't bother turning in his grave over this, he wrote of plenty an ass and a fool in his time.