Ansley Animal Clinic

Veterinarian · Atlanta

Ansley Animal Clinic

Veterinarian · Atlanta

1

593 Dutch Valley Rd NE, Atlanta, GA 30324

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Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null
Ansley Animal Clinic by null

Highlights

Full-service care including medical, surgical, dental, boarding  

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593 Dutch Valley Rd NE, Atlanta, GA 30324 Get directions

ansleyanimalclinic.com
@ansleyanimalclinic

Information

Static Map

593 Dutch Valley Rd NE, Atlanta, GA 30324 Get directions

+1 404 873 1786
ansleyanimalclinic.com
@ansleyanimalclinic

Features

gender neutral restroom
restroom
crowd lgbtq friendly
wheelchair accessible parking lot
wheelchair accessible entrance

Last updated

Aug 23, 2025

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@onthegrid

On the Grid : Ansley Animal Clinic

"Ansley Animal Clinic offers full-service care for your pets including medical and surgical services, dental care, boarding and bathing. Yes, they're frequently very busy, and yes, the waiting room can be a little packed, but isn’t that a good sign? They are prompt, the services are well-priced, routine appointments are not hard to schedule and emergencies have been handled immediately on several occasions. All-in-all a great neighborhood clinic with a friendly, helpful staff." - Dear Elouise

https://onthegrid.city/atlanta/morningside/ansley-animal-clinic
View Postcard for Ansley Animal Clinic

Kelly McGrath

Google
I’ve gone to Ansley Animal Clinic for over 8 years and couldn’t be happier with how they care for their patients, communicate, manage costs, and offer services. My two older dogs have dealt with a variety of health issues over the years, but the doctors at Ansley always deliver excellent care and help me feel at ease. When a procedure is expensive, they work with me to prioritize what matters most for my pets' health. The doctors, techs, and front desk staff provide estimates, explain the pros and cons, and offer guidance so I can make the best decisions for my pets. Even after moving further away from midtown, I make the drive to Ansley. For the past few years, Dr. Jordan has cared for my dogs, and she is absolutely wonderful. She genuinely cares for my dogs and is always happy to see them, which helps them relax. Even when she has to deliver "bad" news, her optimistic attitude, combined with her detailed treatment plan, makes anything feel manageable. When more urgent issues arise, Dr. Jordan will make time in her schedule to see them, which makes us feel well taken care of. My dog even perks up now when we say, "wanna go see Dr. Jordan?" And I think that is the best review anyone can give.

David Ianzito

Google
The doctors and staff are wonderful and very responsive to each of my cats individual needs. Their pricing is very good compared to other vets in the area. Setting up appointments is easy via the phone or through their online service called PetDesk. I love that it is a family owned and operated business. Much more of a "personal" touch versus the corporate owned vets who are completely focused on profit. I highly recommend Ansley Animal Clinic!!

Samantha O'Connor

Google
I’ve gone back and forth about whether to share this publicly, but after my recent visit to another veterinary facility, I feel compelled to speak up. I regret not taking the numerous one-star reviews about Ansley Animal Clinic more seriously—many of which mentioned mysterious complications, cats dying after routine spay surgeries, and odd interactions with the clinic. I now believe those reviews, and I wish I had trusted my instincts. My cat has never been the same since her spay at Ansley Animal Clinic. Lily, my cat, is about a year old now. She was spayed in September 2024, and I wish I had gone elsewhere. The first red flag appeared the morning of her procedure. When I arrived, I was told that the vet scheduled to perform her surgery had called out sick. One of the kind front desk staff members suggested calling in the on-call doctor—someone I believe owns the clinic—to perform the surgery. However, Dorothy, another staff member, immediately dismissed the idea and insisted I take Lily home and bring her back another day. After some back-and-forth, they ultimately decided to call in the on-call vet. But from the moment Dorothy snatched Lily off the floor, flipping her onto her back and into her arms (causing Lily to hiss—something she had done maybe three times in her entire life), I had a pit in my stomach. I should’ve trusted my instincts and left right then. I even called my dad in tears, telling him something didn’t feel right. Anyone familiar with cats knows you don’t grab an unfamiliar cat, flip it on its back, and carry it like that. It’s incredibly stressful for the animal—and it certainly was for Lily. Later, I received a call from the vet, who said the surgery itself went okay but described Lily as “absolutely horrendous” during her visit. He mentioned that she tried to attack the staff while being catheterized. As a nurse and after consulting with other vets, I now question why she wasn’t properly sedated before the catheterization. She was a scared kitten, and the lack of sedation likely caused her significant distress. The vet also said he placed an “extra suture” so she wouldn’t need a follow-up appointment—implying they didn’t want to see her again because she’d been so “bad.” This was deeply upsetting because Lily had never exhibited bad behavior before this visit. She had always been sweet, social, and comfortable at this clinic—walking in without a carrier and loving her usual vet, Dr. Sam. This visit changed her completely. Since the spay, Lily hasn’t been the same. She’s now anxious, defensive, and fearful at the vet. At her new clinic, she hisses, tries to jump on staff members, and won’t allow anyone to touch her. She’s even displayed aggression toward my mom, who has always been one of her favorite people. I can’t definitively say this visit caused all of these behavioral changes, but everything started immediately after that day at Ansley Animal Clinic. When I tried to schedule a follow-up appointment for a concerning knot on Lily’s belly, Dorothy intercepted the call and removed us from the schedule. I was told we couldn’t return. After spending significantly more than average for the procedure, I was shocked by the lack of care. I had to call back and insist that we would be coming in regardless of their resistance because I needed to ensure Lily was okay. Eventually, I secured an appointment with Dr. Sam, but by then, Lily wouldn’t even let him touch her—something she’d never had an issue with before. The knot turned out to be benign, but the emotional trauma of that visit lingers—for both of us. Lily is now on anxiety medication, and I’m considering taking her to a behavioral specialist to address the ongoing fear and reactivity that developed after that surgery. I am sharing my story because I wish I had listened to the other negative reviews. If you love your pet, please think twice before choosing this clinic. This experience has been devastating, and I don’t want anyone else to go through what we have.

Rhonda Hoonjan

Google
Thank you Sarah for making sure my dog’s epilepsy medicine was refilled. It is so hard having a Dad (in another town) with dementia and a dog with epilepsy all at the same time. You completely understood the situation of both and saved the day. Ziggy is forever grateful to you and all of Ansley Animal clinic xx Photo: Ziggy typing this review.

Hazal Yigit

Google
We love Ansley Animal Clinic for our pup Mabel! They are extremely caring and always knowledgable on every concern we might have. I always feel like we can give them a call and get help quick when needed!

Arzu Adakan

Google
I received excellent service from Ansley Animal Clinic every time I took my kitties there. Dr. Roton is the best veterinarian I've seen in a very long time. He is knowledgeable, experienced, and caring towards his clients and their furry kids. I trust Dr. Roton completely with the care of my cats. It's not easy to find a great veterinarian, and I have much respect and appreciation for him. He took such great care of my Winona during her battle with cancer. The whole staff is also simply wonderful at Ansley. They are very nice people, understanding, courteous, and accommodating. They follow up and call you back. Nothing slips thru the cracks. I have nothing but the best things to say about the staff and my amazing vet Dr. Roton. Thank you Ansley staff and my wonderful vet Dr. Roton for being simply the best! 😻❤️

Kathleen Campbell

Google
I woke up to discover my cat was dealing with a UTI which he has had before and is very worrisome. I called a few different clinics but they did not have any openings. I tried Ansley and they had an opening within 3 hours. They transferred my cat's records immediately, I was seen right at the scheduled appointment time, and the staff and veterinarians were all very helpful and friendly. We got him on medication and within a few days, his UTI cleared up. I am so thankful! I found the vet fees to be affordable as well which is also a relief. I will definitely return to this vet in the future!

Grant Cupp

Google
We took our 5 year old toy poodle in for a teeth cleaning today. She had to undergo anesthesia. The vet and entire team were super comforting and communicative. We had a not so great experience at another vet several years ago and this place exceeded our expectations. They took great care of our baby girl. Highly recommend!
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Don W.

Yelp
Updating my review from 2 stars down to one. This mediocre vet clinic has the audacity to tell me I am not welcome there anymore since I left a less than average review. See below unaltered and very FAIR HONEST review. Any establishment that censors reviews is seriously wrong and absolutely not reputable. I gladly agree to not return to questionable facilities that are not available on weekends when MOST visits are needed. I now understand why most of my friends have left this "clinic" ( notice they cannot call themselves a hospital!) Why not??? Ok experience. Vet was not open to discussing alternative options to standard vaccines that poison the dogs more than necessary. Probably will not return since they are closed on weekends which is the most needed time to see a vet. Too bad for them and my dog.
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Mark K.

Yelp
I have received nothing but compassionate and professional care from Ansley Animal Clinic, and that includes help with saying goodbye to one of our beloved pets. I heartily recommend.
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Dr. Sheryl S.

Yelp
Approachable staff, pet-centered atmosphere, and practical, reasonable care. I highly recommend.
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Sarah R.

Yelp
Gail, Ansley animal clinic owner, called me a liar on this forum with no attempt to hear my perspective. I have no reason to lie; there are plenty of great veterinarians in Atlanta. You are correct though, your clients should trust their vet and your office isn't worthy of anyone's. I was taunted, interrupted, and mocked by your employee for merely asking how the cost for annual check up came to over $600. The woman tried to help between his interruptions. I can't imagine if it had been something urgent or if my pup had been sick and I was in a vulnerable position. Trust is paramount and y'all failed.

chas h.

Yelp
We took our cat Luci Loo on 4/25/2024 due to her having a constant sneeze and congestion and Dr. Spook who was her attending Vet it could be related to STRESS? And after having cats for for almost 40 years and two Maine Coons at home and knowing how cats are very sensitive to upper respiratory infections I didn't think it was due to stress and the only medication he suggested was for over the counter allergy medication which was almost impossible to find, but needless to say both are Maine Coons now have the same symptoms as Luci Loo so it's apparent they all have a respiratory infection because it spreads quickly to other cats so needless to say Dr Spook might need to return to school! In all honesty I never liked the Ansley Animal Clinic for a bad experience with a cat we had before but I didn't realize my spouse made the appointment with them! Needless to say they have never contacted us to follow up or check on Luci Loo, so PLEASE DO NOT TAKE YOUR PETS to this Animal Clinic. In all honesty I wouldn't give any of them any stars and in addition their waiting area is extremely small for cats & dogs as well as the owners who bring them!

Victoria A.

Yelp
Follow up to my previous review: this is an unlicensed clinic. Their doctors are licensed but they are not. No wonder they killed my dog they aren't even official with the state. DO NOT BRING YOUR PETS HERE.
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LoLo L.

Yelp
This review is a long time coming. Not a fan. Went there twice. Was unhappy with how they treated both me and my dog. Have happily found a new animal hospital in Buckhead. I guess I'm leaving this review to hopefully let them know that poor treatment will result in clients leaving them.

Julie M.

Yelp
I love Ansley Animal CLinux I've taken my 5 dogs there since 1996, through all their life cycles. they helped me make the difficult decision to put down my 13 year old German shepherd just last week seeing us through the process with love. They are compassionate, smart, professionals. They've always laid out the medical options for a given issue and taKen my opinion into consideration. I've cycled through all the vets and they're all amazing. The techs and Front desk staff are skilled, knowledgeable and very kind. I highly recommend ACC.
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Nicholas Z.

Yelp
If I could give a zero star I would. This is probably the worst vet I've ever been to after owning dogs for almost 30 years. They ran the same labs 2 weeks apart and instead of keeping my dog over night they sent us home when she was not eating or drinking for the entire time. They chalked it up to a UTI the first visit and put her on antibiotics. I'm now at blue pearl emergency room bc my dog collapsed and I called Ansley's emergency number and Alicia answered and said even though they are 24 hour emergency service no one is there to help or send records over to the ER. It must be the owners desire to price gouge patients and double charge them, then cut costs in after hours care and her inability to keep vets as we've had 3 new vets in two years at this practice. It's clearly the owners business to not care for her patients but run off staff, over charge patients and not provide help in an emergency.
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Will P.

Yelp
We had been seeing Dr. Brandley here for a number of years, but after she left we've bounced around a bit with my rat terrier's care. I'd like to get back on with a regular doctor but--and even after significant interior renovations and refinements--we still have trouble getting seen in a timely manner. Part of me is always in awe of how they keep this operation going with so many customers; the other part of me gets frustrated that they seem to bite of more than they can chew sometimes. We had a recent visit for her annual exam and our doctor (I won't name her here) was, by comparison to other folks, checked out of the process and got a little snippy with me when I corrected her on the gender of my pup. I really want this place to succeed and hope they take this notes to heart.
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Jess H.

Yelp
Both of our dogs have been patients at Ansley for a little over a year and we've been thrilled with the care, friendliness, and service. Both of our dogs are rescues, and the vets have been very patient about getting the messy records they came with in order and helping answer our many questions as first time helicopter dog parents. Outside of regular wellness checks and vaccinations, our dogs have also had a UTI / bladder stones, and a case of kennel cough. For both of those incidents, the vets we saw were incredibly helpful and caring. For the bladder stones, the vet called us about once a week for a month to check in on how our dog was doing and her recommended care and medications helped our dog feel better almost immediately. Their prices are not the lowest (if you do want super low cost veterinary services, I highly recommend the Atlanta Humane Society), but they've seemed reasonable. Every person we've interacted with from front desk staff, to techs, to the actual vet have been extremely kind to both the animals and well as owners - I trust them with our sometimes skittish dogs even when I can't go in for the appointments with them due to COVID. When I've been with them in person, they don't default to muzzles or manhandling the animals like some places do. They also don't rush you in and out, and will make sure that any and all questions you have are answered (and we ask a lot of questions!). For COVID, they have had their lobby closed, but they have an efficient system to call when you arrive, and the vet / front desk will check in with you multiple times while you wait in your car to make sure communication is still excellent. They've recently allowed you to go in with your pet if you wish. They say their wait times for new patient appointments are 6 weeks, but it's worth a call - if they have last minute cancellations they may be able to get you in sooner. Thank you Ansley for keeping our pups happy and healthy!
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Tuba A.

Yelp
Dr. Morocco is amazing! She is professional, friendly, caring, and knowledgeable. She listens to me patiently and provides a lot of useful information and advice on what I should do at certain situations. I love all members of Ansley Animal Clinic! Thank you
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Brian M.

Yelp
Have my two dogs here for a check up, vaccines and to get re-established with this practice. We had tried another vet because we thought they would be more convenient. The staff here at Ansley is always so friendly and professional. They've taken great care of our pets over the years and great care of us on those sad days when we had to say goodbye to a beloved pet. They're absolutely the best in Midtown and probably beyond. Glad to be back and have our fur kids in their care once again.
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Abigail G.

Yelp
I love everyone at Ansley Animal Clinic! They are always there for me when I need them and I can feel and see the love they have for my baby. The entire staff sent me a handwritten/signed card after I had to put my kitty down. They make you and your pet feel like family. I couldn't ask for a better resource for my pup!
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Camille H.

Yelp
Dr. Morocco is so friendly and knowledgeable. She really listens to you and takes your opinions and insight into consideration. I feel like the prices are very fair and they do not pressure or recommend anything that is not necessary. They also do not mind if you purchase medications online. After being at a vet clinic that takes advantage of you and does not take good care of the animals, this place is a breath of fresh air! The only downside is that they do not take new patient appointments on the weekends.

Patron H.

Yelp
Rude front office staff. Seems to be excessively busy and unorganized. Cancelled apt well within 1 week and was charged for missed appointment. Will be taking my business elsewhere.

Kim E.

Yelp
The fact that I have not written a review about this clinic to date is a sad and clear error on my part. It is corrected today. The reason I discovered my error is because I wanted to "update" my review to include the front office and tech staffs in my review. So I'll start there: I don't like to think that my partner and me are high maintenance, but I think we are. We have pet insurance for our 2 toys (maltipoo and shitzu) and dealing with pet insurers - so I can pass some of the buck there. Suffice to say the front staff organizes the vet bills in accordance with the insurance companies "dictates" - thank you very much. But also, the front staff has kind patience. I arrived on the "appointed" date and time with both dogs for their annual. I swore that they had an appointment when they did not. Instead it was a "reminder" on my calendar to make the appointment. Anyway, our doc wasn't in and her calendar crammed for the next week; but they fit the dogs into it anyway. You know I did call back to apologize. They were gracious. I think staff generally receive the brunt of any client discomfort and that should be recognized. Insofar as the vet tech staff, they must never have a bad day. I have yet to see a technician that's impatient or anything but ginger and kind to the animals. They're all young and eager to please. Now to our Veterinarian - Dr. Elizabeth Wood. If you call the office, the voice will tell you the clinic is accepting new clients but the wait time is 6 weeks. My very best advice to you is to get on that list. Do what you must in the interim, but get on that list. Our maltipoo has been a patient of Wood's since she was a pup, 7 years. We had a cat and have a second dog since. Dr. Wood is by far the best veterinarian I have ever met..... and I've met a lot of great ones having been a police dog handler back in the day and pet owner for decades. The clinic is always packed with animals, parents and staff. It's b-u-s-y. Yet when Dr. Wood examines our babies, I feel like she has all the time in the world to address my anxious concerns.... and there have been many, as 1 of our pets GETS INTO EVERYTHING. There have been several times I've rushed my "8 pounds of terrorist" to Ansley just knowing Liddy was about to die, to be greeted with Dr. Wood's calm assurances and kind guidance. I ascribe it to parents with their FIRST newborn the way I can act sometimes. I also love biology. Dr. Woods shows. She explains. She educates. The Doctor is smart and must love her profession because it's obvious. Well the dogs are getting on in years and they're toys. So we'll be seeing even more of this clinic as the years tick on. I have been trained professionally to handle crisis situations involving humans and like to think I lead with cool certainty. But let anything befall one of my fur babies and I'm an anxious idiot. I'm grateful the staff and professionals at Ansley recognize our pets can't tell us what's wrong and that "the not knowing" is the worst part. They take care of that in abundance.
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Robin S.

Yelp
Can't say enough about Ansley Animal Clinic and the people that work there. Ansley has provided first rate care for our pets over almost two decades, including inevitably and sadly, easing their passing when it's time. Routine appointments are not hard to schedule - you don't have to wait weeks. And emergencies have been handled immediately on several occasions. We've had favorite Ansley veterinarians over the years, but really, all of them have been great. I was really saddened when I heard about the death of Elliot, the clinic kitty. He was awesome.
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Orezi A.

Yelp
Everything about this experience was wonderful for me. I am a first time dog owner with a new puppy. I came to Ansley to get her vaccinations done--left with a personalized scheduled care report. Dr. Steen was full of helpful information and referrals for all things I was concerned about, as well as things I hadn't considered with my puppy's health. I didn't catch any of the vet assistant's names, but they were great with my dog..so great in fact that when she got her vaccination, she didn't even notice. After a really crappy experience at another vet, it was refreshing to go to a professional environment (with decent prices too!) where my puppy's health was the top priority.
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Frances B.

Yelp
Dr. Wood at Ansley took great care of my Black Lab for the last 10 years of my dog's 16 year life. Unfortunately we had to euthanize last week. I could not have asked for a more caring group of people than I had that day. From the office staff, to the techs, to Dr. Wood, all were gentle and soothing to both me and my dog. I felt like Dr. Wood's loving care of my dog gave her a few extra years of life. When I'm ready, I will try to find another dog to give a home to and Ansley will again be my choice as a Vet.
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Karen M.

Yelp
Extremely Hit-Or-Miss. It really depends on which veterinarian you get and there doesn't seem to be a way to consistently request and get a specific one. On the plus side, they're big enough and willing to work you in last minute if there is an emergency. On the negative side, they have a preferred online pharmacy and make it hard for you to work with cheaper and better ones (they won't approve by fax and make you come in to pick up a paper copy to snail mail to the online company (yes, the irony isn't lost on me either)).
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Ellie D.

Yelp
Dr. Miracle is amazing. I haven't experienced many vets willing to get on the floor to examine your dog. I've never felt rushed in an appointment with her. That said, other reviews have pointed out long wait times, and this has been the case a few visits. I feel that if you're there more than once or twice a year like we are, you'll notice this more, but certainly if you book on a Saturday, forget about getting in and out. This definitely seems to be the busiest day. Book early on Saturday or before lunch during the week. It is also true they have a small waiting room, but unless your pet is aggressive with other animals (like one of mine is), this really isn't a huge issue. When we have to take our aggressive dog in, we let them know we're waiting in the car and they send a tech out to take us in through the back of the clinic. Not problem there. I've lived in Atlanta over 7 years now, and I've taken both my dogs to other vets around town. I've experienced either terrible medical care, terrible front of house service, or both. As far as veterinary practices in midtown Atlanta, I'm convinced Ansley is one of the best. Despite what other reviews claim, if you let the doctors know you're on a budget, they will respect that (not to mention, their prices are already quite competitive). Ansley has definitely saved us money in treating and diagnosing one of our dog's chronic skin issues. If you want doctors who genuinely enjoy cats and dogs, appreciate you aren't made of money, and a consistent and pleasant staff, give Ansley a try.
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Rob S.

Yelp
I just moved to Atlanta from downtown Chicago and am looking for a vet for my soon to be 11 year old dog. Due to the fact that they switched to a "paperless system" there are no appointments available for the "several weeks." So this vet may provide fantastic medical care for pets but they don't seem to want any new long term customers so my experience is not so great.
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Jeff P.

Yelp
We have been going to this vet since we moved to Atlanta in 2016. We have a little 10 year old Yorkie Poo and he is the joy of our family so finding a solid vet was critical for my wife and I. Ansley Animal Clinic is very knowledgeable, they care about our experience and our pup. They make you feel important and will spend time with you and your pet to make sure all of your needs are covered. We have seen multiple people on the staff and they are all very good. Definitely recommend, will be our vet of choice.
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Cassidy P.

Yelp
Ansley Animal Clinic just became my dog's new vet after a really wonderful first visit. She came in for a vaccination and health certificate for holiday travel and was treated very well by all the vets and staff--something that matters a lot for a shy shiba inu like mine. Charges also seemed very reasonable and they were very attentive to details when I made the first appointment; calling to double check they had all of her information from her last vet to make sure everything was all set for our visit. Very happy to have such a nice vet so close by (and pretty close to the dog park, too!)

Jamie C.

Yelp
My cat traumatically died in our home immediately after returning home following a routine anesthetized dental procedure to pull a tooth (which was of course not even really medically necessary but recommended by the veterinarian). She was about to turn 8 years old - totally healthy. Apparently she aspirated food into her lungs despite not being fed before the procedure exactly as directed by this office. After a lot of thought following her death I really think that this practice is too busy to fully support and care for their patients. I understand with COVID that the demand for vet services has skyrocketed, but these procedures should not be taken lightly and the vet and staff should make sure they have the time and personnel to devote to each patient because really, I think something was missed here. When we got my cat home after the procedure, she was acting odd and I called the vet to try to describe what was happening and was brushed off by the vet tech. Honestly I've never in my life called a vet with a concern and not been told to come in to get the pet checked out ... again I think they're too busy to handle their current practice. Bottom line is be careful to fully understand the risks involved when bringing your pet somewhere (especially here) for an anesthetized procedure, and if you think something is wrong you really need to trust your gut and push for high quality care. I've always liked the vets in this office and have been going here for years but can't get past the thought that there was a mistake on their end here which caused my cat's death.
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Marion L.

Yelp
Tried to get my flea medicine from an online company. the company tried to reach out to Ansley for a perscription by fax. None of the faxes were answered and when they tried to call to get a perscription they were put on hold and never picked up. The company contacted me to inform me of ansleys unwillingness to cooperate. When I called I was informed by the receptionist that they not provide perscriptions via fax or over the phone, that I would have to come in and pick it up then mail the perscription to the company. Not once did anyone from their office contact me to let me know this, it seems like they don't care or they don't want anyone buying flea medicine from anyone but them. I will be taking my pets somewhere else from now on. The lack of respect and Courtesy from this place is outstanding.
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Shonda H.

Yelp
Disappointing experience and horrible customer service! First of all, we have used this animal clinic for over 5 years without an issue. We've had 3 dogs as clients and have spent over $2,500 during that period. Clearly, we love our pets. Well, we boarded Milo and had his ears checked and asked for grooming with nails clipped. When our Goldendoodle arrived home, he pranced through our home and left a trail of bloody paws on our floors and rugs!! I called Ansley Animal Clinic in a panic! My husband noticed that the blood was originating from Milo's nails - they had been clipped too deeply and blood was everywhere! The office manager, Dorothy, dismissed the incident as a simple accident and told me to use corn starch to stop the bleeding - no apology, no offer to pay for cleaning of rugs, no offer for future services rendered gratis by Ansley. Fortunately, Dr. Coates overheard the conversation and called me and asked that Milo come in immediately. After a heated exchange with Dorothy, the office manager, I decided to take my issue to Yelp. I will not continue to support a business with someone like Dorothy at the helm.
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Casey B.

Yelp
I can't say enough good things about Ansley Animal Clinic. I found a stray dog in my neighborhood and brought her over to them to scan for a microchip. She didn't have one, but she had all kinds of health problems. They gave her a thorough bath, checked her for parasites, and gave her some much-needed love. They are true animal lovers and I'll be transferring my own pets over to them; I trust them completely.

martha m.

Yelp
Very disappointed that you are taking advantage of Covid 19 to make a profit on PPE's. Really? Just charge your cost. This has been a terrible time for all of us. You already overcharge on most everything else.
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Jeremy A.

Yelp
Fantastic service and a very cool / understanding vet staff. We started taking Penny here after a bad experience with another local establishment that will remain unnamed. Penny is always eager to go here, is never frightened coming or going and I feel confident that they do whats best for her in her everyday care. When were were out of town and Penny fell ill at boarding they even took her in and monitored her until we returned. I cant ask for more from a Vet and highly recommend Ansley Animal Clinic.
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Christopher W.

Yelp
Very unprofessional Don't take your dog to this place. I tried calling to get information about the health of my dog, the receptionist kept telling me I couldn't make a appointment because they weren't a animal hospital and she needed to get off the phone to help they people who were currently they. While explaining symptoms of my dog, she hung the phone up in my face. Don't take your dog to this place.
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Hambri Enta M.

Yelp
I have been taking my pets here over 3 years now. I have 2 dogs, and had 3 cats, all cared for here. Today my 15 year old cat, who was my buddy, had to go to the afterlife. have never dealt with this for my pets, I have been present for someone else's dog euthanasia a few years ago and dreaded the idea of this one day for any of mine. Today I got home around 1:00 p.m. to find my Jojo wailing and shallow breathing. I knew on the way there that this was his final hour, with still hope. I drove over to Ansley in the time it take to form a sentence. The office was already closed but there were some staff members finishing paperwork and that is when I realized they had closed. I was too distraught to call and check. They let me in as soon as they spotted me, and I was quickly tended to. I cannot now recall the vet's name, as I was too focused on my cat. She was super attentive and quickly gave him assessment and noticed kidney swelling, etc. She gave me all options for further diagnosis, but I knew it was time to let go. He had given me all the love he was set out to share and it was time for him to go where cats roam. They gave me the time required to come to terms with the decision and tended to Jojo with such tenderness. I fell apart and my friend was able to join, and we finally moved to the final injection. It is one of the hardest moments of my life right now, but I am glad of how we were treated, not rushed, not hounding me for payment while I am still grieving. I am appreciative of them and now more than ever.
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Bianca R.

Yelp
Since moving back home from out of state we have been in search for a veterinary for our pup Kai. Today we had a wonderful experience with Ansley Animal Clinic. Great, clean atmosphere and friendly staff! My pup Kai loved all the green space around the building since the clinic is right next to Piedmont park. He got his annual shots and did wonderful and was rewarded with lots of treats. So happy to find a great place for my fur child! p.s. For Atlanta this place has tons of parking, extra bonus!
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Katie W.

Yelp
This is only based on my initial visit here but so far so good. I brought my new little (canine) girl, Bella, in to get checked out and get stocked on heartworm and flea meds. I was a little put off when I first arrived because I had a mug of coffee in one hand, a dog on a leash in the other hand, a stack of paperwork to be filled out (OK, a sheet of paperwork but, whatever) and none of the other waiting pet owners would move their asses over to make space for me to sit on a bench, not even when I was setting my coffee on the floor and leaning against a wall just so I could fill out the paperwork. Finally one of them left and I got to sit and of course everyone that was still there loved my sweet dog and I am sure they felt really bad at this point for making me stand. Anyway, they called us into the room but before we went in, we had to stop to weigh Bella on the giant scale in the waiting room. Bella was fine with this but, if it was me, I would have firmly declined being weighed in front of all these other people/animals. And then, they just announced her weight out loud for everyone to hear. Like I said, she was fine but I was actually a little uncomfortable for her, of course projecting my deeply ingrained human insecurities onto my innocent and not-at-all self-conscious dog. Fortunately (for me), her weight was quite normal - she might even be a bit too thin. Now, the stuff that matters. The assistant who checked Bella out first was very nice, took excellent notes about the things I told her, was gentle with Bella when examining her, taking her temp, etc., and was easy to talk to. Her vet (Dr. Squires) was also very nice and friendly. He was great about checking out the few things I had concerns about, was very gentle, explained things to me very well, and got her all set up with meds. He recommended an x-ray for her back leg (one of my concerns) but was very upfront about the cost and explained how urgent it seemed and what his level of concern was. I left with a good piece of mind. When I checked out, I (of course) had to pay for the meds but was thrilled to see that there was no cost for the initial exam. Granted, Bella didn't need any shots or anything, but they still spent a good amount of time with her and I fully expected to pay for this. The lady at the counter said that it was because the vets do their jobs here because they really just love animals. Awww... When it was time to go, Bella executed her normal flop-over-and-lay-down move that she does when she doesn't want to leave a place so I guess that it gets high marks from her, too. So, there you have it: we both recommend the Ansley Animal Clinic.
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Amelia J.

Yelp
I last reviewed Ansley two years ago. I thought I'd provide a quick update. I've started taking my dog to another clinic that I strongly prefer. My cat, however, needs emergency care now and then due to some persistent health problems. Since Ansley is so close and has his records, I've continued to take him there. They've renovated their facility, and it looks a million times better! That said, their waiting room is still tiny, which is frustrating-- like I said previously, it makes already nervous pets crack! And, like I said last time-- the wait here is crazy. Today I had an appointment for an annual exam. I waited almost 45 minutes to see a vet. I understand that medicine can't be timed down to the second, but if people are ALWAYS waiting that amount of time (and I've never, ever gotten into my appointment in under thirty minutes), then perhaps you're packing the appointment book too tight. And also, like I said last time: The vets themselves are very nice and professional. I like them a lot. But the front end-- the waiting room, the wait time, etc-- means that I'm never really thrilled with Ansley, and wouldn't enthusiastically recommend it to my friends.
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Jane E.

Yelp
I read that they don't charge you for exams here, but that they only charge you for any extras you may receive (like certain procedures, shots, medication, etc). Well, maybe that was true in 2008, but that's not true now... they charge $54 + extras. So there are less expensive/lower cost places to go with great services in the area (ie: AHS, WellPet Humane to name a few) I don't like how cost aren't listed on the website, it's 2011, let's make it more convenient for potential new patients please.
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Josh H.

Yelp
Turned away. I have never been to a veterinary clinic and been turned away, regardless of the reason. I stopped by the clinic first thing this morning to see a vet. My dog was acting painful and having several, non-emergency, but potentially serious symptoms of an intestinal blockage. The receptionist confirmed that I was a new patient and that they were slap full of appointments and couldn't make any time for us until Monday -- 4 days away! I asked what happens when a current patient comes in with a similar case, like a lesion that needs stitches? Do they turn them away as well? No, she said they make room for them. It's absolutely absurd that you can not accommodate new appointments and also crazy that you don't expect them on a daily basis. I've read several other reviews on Yelp and it seems like the biggest complaint is that there are too many appointments scheduled to accommodate. This place is busy all the time; appears like they're focused on profits, not patient care.
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Aisha B.

Yelp
My doggie of 11 years died on Monday and I felt I really needed to write this review. I've been traveling for about 3 weeks and a good friend had been taking care of him while I was gone. I felt pretty helpless about the situation since I was in another state as my dog was declining in health and so immediately it seemed. As I'm calling around Atlanta from New York trying to find someplace to get him seen (apparently the days after the 4th of July weekend are VERY busy) we finally got him into the Clinic. I received a call about an hour later letting me know his condition and the subsequent recommendation. Now I've never actually been into the clinic myself, but the call I received from Dr. Phelps was so amazing. He outlined the problem in every detail at least twice (they believed it was cancer at a really advanced stage) and reassured me in every way possible that it was the best thing to put him down. Dr. Phelps took the phone into a private corner so that he could speak with me and listened to all of my questions (a few times over). I was so confident and thankful about the care I know my dog received that I will recommend this clinic highly over and over. After looking at some of the other reviews I can see that my experience is shared which makes me feel even better. Even in a sad situation such as this, it helped to know that my doggie was in the best hands possible with people who make it their priority to deliver the best service possible. I can't thank them enough for their time and service.
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Katie S.

Yelp
My dog got fleas and I needed to get her some medicine, so I called to make an appointment. I had just moved to Atlanta and didn't have a vet yet. This clinic is right around the corner from me, so I thought I would try it. I called on a Monday morning, figuring it would be less busy during the week and I would be able to get an appointment quickly. No luck. The woman on the phone said they were booked all week, but they had an opening Saturday morning. So I watched my poor dog scratch all week (and spreading fleas to the cat). On Saturday, I got to the clinic and waited in line for 20 minutes just to get to the counter to let them know I was there. When I finally got to speak to someone, I found out that the woman on the phone had scheduled my appointment for the NEXT Saturday, not this week as she had told me. Apparently this clinic is so overbooked you have to wait two weeks to get flea medicine. The woman at the desk offered no apologies for the mix up. She told me I might (no guarantees) be able to see someone today if I waited a while. Since I had to wait 20 minutes just to get to the front desk, I figured a while meant pretty long. No thanks, I'll find a vet that doesn't make my dog suffer for two weeks before they can see her. And one that at least tries to make a good impression on a new client.
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Joel C.

Yelp
Ansley Animal Clinic is the BEST place to take your pets to see the vet! We have been taking our dogs here for about 4 years now and enjoy the great customer service and the pet friendly atmosphere. All of the doctors are great and I like that they kept the 70's look of the building...both interior and exterior. The best part is talking to the other pet owners and meeting their pets. Everyone is so friendly! I also enjoy the two community boards they set up. One is strictly for pet adoptions and the other are for pictures of new patients! Previous to Ansley Animal Clinic, we went to Pets Are People Too and had such an awful experience there. Our first baby, Braun; does not like having his nails cut and when I stopped by to get a nail trim for him, the rude assistant told me that Braun was crazy and needed 3 people to hold him down, needs training and we should never bring him there again. Braun was only about a year old when this happened and they brought him to me in a muzzle! I was in shock and gave her my two cents and never went back! When Ansley Animal Clinic or even Petsmart trims his nails, he is so calm...makes me wonder with they did to him! So if you have a new furry family member or are looking for a great vet, check out Ansley Animal Clinic! The definitely deserve more than 5 stars and its great to see everyone else rate them so high as well!
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Tess B.

Yelp
I was shocked and disappointed at the experience I had at Ansley Animal Clinic. I recently moved to the area and have an indoor/outdoor cat. She started showing signs of difficulty swallowing and would gag pretty frequently/threw up a few times. I was shocked because when I called, the phone interaction was great, the woman was so sweet and caring, the office staff when I arrived was wonderful, the woman who led me to the room was so kind and attentive, but the veterinarian herself was far from helpful. I saw Dr. Hayes, and her demeanor was almost condescending in a way. She immediately confronted me about letting my cat outside, saying there were coyotes in Midtown. I informed her I live in an attic apartment and that my cat was primarily on the roof. Her response, "Well, no coyotes up there". Then she proceeded to interrogate me on why I wouldn't have a collar on my cat if she's outside. I told her due to my cat's obvious throat irritation that I had taken her collar off the night before. Following the interrogation, she saw two black specks on the exam table and immediately pegged it that my cat had fleas. Meanwhile, she still has yet to address the actual reason I am there. Finally, she looked down my cat's throat, claimed she didn't see anything. Asked if I'd been sick, I said no, and she then explained that cats can get sore throats from owners. In the end, about a 10 minute exam total, and $85 later, my cat apparently had a sore throat and she gave me some liquid antibiotics to give her twice a day. Yet, a week later and after the medicine has ran out, my cat still is having complications swallowing. I have never felt more belittled and unwelcome by a vet. Will not be returning.
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Bobbin W.

Yelp
Because I adopted a stray, 1-month-old kitten in the spring, I have been to Ansley Animal Clinic four times over the past 3 months--and can say I feel fortunate that this vet is located so near my home. Three different vets have checked out MacGyver, my stripey gray tabby kitty, and administered his booster shots. All of the vets have been great: doctors Hayes, Cannon and Brower, all females. Dr. Hayes has several cats of her own and is wonderfully eccentric--she even gives her cat-owning clients handmade toys that dangle on a string. MacGyver loved his turquoise ball so much, that it is now lost, tucked somewhere in his world of play... Dr. Cannon is extremely young yet down with the cat care trends. She even clipped MacGyver's nails for me. And Dr. Brower is pretty awesome: she flushed all the dead ear mites out of my furball's ears, demonstrating how to massage the gunk from his earlobes, and then swipe away the waste. The vet technician Shera is fantastic; she has consistently praised MacGyver's unique markings and lean physique, and makes me feel good about my handsome feline. While the vets themselves--and Shera!--have left me impressed, the staff makes consistent mistakes: 1. plunging something up MacGyver's anus to try to garner fecal matter, even though I brought in a doo-doo sample--and the staff member failed to deliver it to the person responsible for the fecal exam 2. telling me on the phone that MacGyver was old enough for flea treatment, and that I could come pick it up--and then refusing to give it to me upon my arrival, claiming he was too young 3. charging me for a fecal exam, when it wasn't performed during that particular appointment 4. making an appointment for MacGyver and giving me an appointment card with that slot written in ink--and then the appointment didn't get recorded in the computer Overall, despite all the above, I am pleased with Ansley Animal Clinic, since the actual vets taking care of my precious fluff-puff obviously adore animals, love what they do and want to provide high-quality petcare. I feel confident that MacGyver's upcoming neutering will go well...
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Tracy W.

Yelp
We love our pets! There part of the family right??? So, give them the BEST care as you would give yourself...visit Ansley for your loved one! The great part about Ansley Animal Clinic that I just adored...you get to choose your own doctors out of their team of doctors....the BEST yet.... Tekno's doctor kisses him like I do....hahahaha...therefore we feel the love in the room. Tekno loves it here! Take your baby to Ansley...
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Sarah K.

Yelp
This clinic is wonderful! They were not my vet when I first went to them, but my puppy got worms and they were the closest I could get to so I took her in and they identified the worms without me having an appointment or charging to see me. I was able to buy a very inexpensive deworming medication from there on the spot and they were extremely friendly and didn't treat me any differently because I wasn't a current client. Needless to say, I have continued to go to them and they have been amazing. Really great business here, keep up the terrific services!! Update: My puppy was attacked and killed at the dog park and Ansley was incredibly considerate and sympathetic with our loss. I rushed her to Ansley as soon as it happened, but she had died before we got there. Everyone at Ansley, especially Dorothy, was sincere and shared their deepest condolences. They even sent us a sympathy card with everyones signature and Dr Scott's sweet words of sorrow. If we decide to get another puppy, I won't take her anywhere but Ansley. I would recommend them to anyone looking for personal, attentive care for your pets.
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mazzy r.

Yelp
Dr. Woody is one of the finest vets that I've ever taken my dog to. I've since moved from Atlanta, but have yet to find a vet on the west coast that compares to him. He's very friendly, always remembers my dog and his past health issues, doesn't push unnecessary expensive testing. Plus, he's a fine bluegrass musician! When my dog came down with a mystery illness that no one could diagnose (I saw 4 vets in the Atlanta area), Dr. Woody recommended I immediately take him to UGA to be tested by a specialist. The other vets told me just to "monitor" my dog and give him antibiotics. Turns out my dog had a toxic blood infection, and could have died had we not taken him to UGA. The staff is very friendly and knowledgeable, and I love that every year, they put up a holiday tree with various photos of present and former clients. They have a photo of my weim on Santa's lap when he was just a pup (he's now 12 years old). Highly recommended. Dr. Phelps is great too.
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Danielle U.

Yelp
Like many of the reviewers on here, I recently relocated to Atlanta and chose to set my pups up at Ansley Animal Clinic due to the good reviews online and close proximity to my house. I have actually taken two of my dogs to this vet (I have 3!) and overall, experiences have been good. The first visit was for my female 2yo shepherd mix, who had to go in for an emergency visit due to a swollen foot and lameness. She was seen quickly and it was diagnosed as a snake bite and treated as such. Regular meds and within a couple of days (and $300 later!) this pup was back to normal. The second visit was for my female 10yo pit with a suspected torn ACL [her second]. This visit was slightly less successful given that we paid $200 for a vial of medicine, some x-rays and a referral to a vet that may actually know what was wrong. I understand that general practitioner vets are just that - general. But.....I have had several experiences in the past with very intelligent general practitioner vets that have exceeded my expectations either because of their education or commitment to the field. Either way, don't expect anything more than "general practitioner" at Ansley. BTW my pit did turn out to have a torn ACL and had surgery at Northlake. My most recent experience was taking my shepherd mix back in for a routine check up. You know, the usual.......fecal exam, heartworm test, DHPP, bordetella, rabies vaccines. Fun stuff! And I was completely expecting $200 bill when it was all said and done. However; my pup had an ear infection and I THOUGHT that having that checked out while simultaneously having a wellness exam would be the most economical route. I was charged $30 each for an ear swab and an ear cleanout, $52 for ear infection medicine AND $35 for her annual exam. C'mon, seriously? I could have cleaned out her ears myself - all they used was soap and water, and as an owner of 3 dogs, I have plenty of ear cleaning solution sitting around. The kicker, they weren't even dirty. BOTTOM LINE: This vet will nickel and dime you to death. I've worked with vets in the past that would do some things free of charge while you're already in the building for a scheduled appointment, as a courtesy. But - I will continue to take my dogs there as it is convenient, I'm very confident in the aptitude of the vets working there and their knowledge of general nuances with pets, the office and exam rooms are clean and I actually like the fact that the building is so old it slightly resembles a barn. They ARE animals for goodness sake.
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Michael B.

Yelp
Everyone here is great. They care about our animals and love on them like we do. I've been going there for years and everyone is really great. All of the doctors there are first-rate. Dr. Brower is especially sweet, funny and just a little goofy. I feel she understands my black lab because they clearly come from the same universe.
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Patrick C.

Yelp
Dr. Woody is my hero. We love our dogs. They are a part of our family. Dr. Woody and his team of caring professionals have helped us raise four dogs over the course of the last 20 years. They've also grieved with us when it was time for us to help those wonderful animals move on. We are empty nesters; now, but someday (soon, we hope!) a homeless, sweet animal will find its way into our lives, and Dr. Woody will once again take his place on our team. Five stars, in my world, are reserved for businesses who are simply unchallenged in their field. This is one such organization.
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Vincent V.

Yelp
I chose this vet for our new kitten based on the reviews and was glad that I did. Everyone was super friendly and I had a long chat with Dr. Woody about taking care of our new pet, how vets have changed their opinions on feeding cats over the last ten years, etc. The visit was quick and the kitten didn't seem to mind too much. Since this is my first pet (not including a couple suicidal betta fish) since I was a kid, I really had no vets in mind when we adopted last week. Thankfully, Yelp to the rescue.