CHARMAIGNE HAZEL M.
Google
Everything went really smoothly from start to finish, from our arrival in Argentina to the transfers to Ushuaia and throughout the voyage. The service was excellent at every point, and Antarctica was absolutely beautiful. All activities were well coordinated, and the wildlife was incredible to see this time of year (December).
The HX staff and expedition team were extremely helpful, and the crew were warm and hospitable. We were pleasantly surprised to find that many of them were Filipino. The entire trip was very well organized and required minimal effort on our part, aside from presenting a few documents and signing up for optional activities, everything was taken care of.
There was only one minor inconvenience during the transfer back from Ushuaia, as the bus arrived late and our names were not initially on the list, which caused a short delay returning to the hotel. However, this was a small issue in an otherwise excellent experience.
A special thank you to Joel, our agent, who was incredibly accommodating and made the entire process easy and stress-free. He was very prompt, quick to respond, and consistently provided helpful options based on the information we shared.
Overall, it was an unforgettable experience, and we would highly recommend both HX and Joel to anyone planning an Antarctica trip.