Anthropologie

Store hours are shown on the window and Google that they are open until 8 online and on the window We arrived from 40 minutes away to make a simple exchange at 7:06 to find them locking the door and they would not let us in or offer anything beyond come back later. The exchange process was already started online and we have 7 days to complete it and have very few options to get that done as we are leaving town. Very dishonest and cost me and my family considerable time and effort

Zero stars if I could. Very disrespectful. I grabbed a few white dresses to try on from the sales room, located clearly away from the wedding section and was told I couldn’t try them on because I didn’t have an “appointment”…. Looking back THREE employee's walking behind me…..after I told them the dresses are from the sales room in confusion they finally opened a fitting room with hesitation. I work in the wedding industry and I will never recommend this location.

I recently had a bridal dress shopping appointment at this location. After listening to reviews of the various gowns I tried on, the stylist took my feedback and pulled a gown I had not previously considered that became one of my top choices. The dress shopping experience was a little hectic because of the layout of the store and sharing dressing rooms with general guests, so I would recommend going on a weekday if you can for a more comfortable and relaxed environment. While I did not ultimately select a dress from here, I greatly appreciated the selection and service.

I have been an Anthropologie fan for a long time, and this store is no exception. I recently purchased my wedding dress there and the process was wonderful. From booking my appointment online to buying my dress, the experience was wonderful. I worked with Nedda and she was so helpful. Super knowledgeable about the entire wedding dress collection and great to work with!

I honestly just had the worst shopping experience in this Anthropologie. Initially, the dressing rooms were full, so I was told to sit and wait, which I did and then two other girls come in and someone immediately tells them that they can put them in a dressing room. I spoke up, of course, to let them know I had been waiting and then I was escorted to the dressing room. While I was trying on some jeans, I needed a new size and when I asked for a new size, I was literally forgotten. I waited in that dressing room for 20 minutes and finally I just got dressed and left. I’ll be back because I like to shop at Anthro, but I’ll just be expecting zero customer service in the future and set my expectations as such.

I was so excited to receive my 94” Fern Marble Top cabinet on 9/12/25 that I ordered during the Labor Day weekend sale. To my shock, Anthropologie was literally not equipped to deliver what I paid for. The “white glove” delivery service arrived with a standard sized dolly & 4 movers. After about 40 mins (without taking the piece off of the truck, or giving me the option to hire my own specialty item movers & re-deliver at a later date) the contracted movers tell my partner & I that since this piece weighs just under 630lbs there is no way they can deliver it up to the second floor. We have had numerous oversized/heavy items moved into our home & have never been told the job can’t be done. I called Anthro furniture customer service & they said the only thing they could do is provide a full refund. The movers then drove off with my cabinet that I didn’t even get to see! I have never experienced such a lack of forethought or solution-oriented problem solving from a company before, especially given the price I paid for what appears to be a quality piece of furniture.

My best friend just got her perfect wedding dress today thanks to Shelby! My bestie came in with a specific dress in mind, it was great. But Shelby pulled a wild card that ended up being THE DRESS. Shelby is a phenomenal associate and has some serious talent at what's he does. I can't thank yall enough for taking such good care of my girl.

Really cute shop And a whole wedding section!

Huge store with a big selection! The space has a good layout and a beautiful bridal section. I can always find something I like at anthro and it's quick it get into a fitting room and checkout.

Beautiful anthro with an attached section featuring the wedding and formal clothing from the BHLDN line. Wide spaces inside this location. The sale room was tucked away and very small.

I've browsed Anthropologie online, finally made it into this store. Honestly, not impressed. The store is aesthetically pleasing but the prices are way too high. $118 for a sweatshirt? Hmmm. Nobody greeted us, we roamed around for a good 10 minutes. Having worked in retail, I look for friendly employees to greet customers. Didn't happen here. Masks are required to enter. If you try on sunglasses, there is a separate bin to place them in to be disinfected. Again, very pretty to look at, but didn't find anything that I had to have. Prices way too high.

I came here for a BHLDN bridal appointment and had such a wonderful experience. It was a rescheduled appointment after I came down with COVID when I had originally scheduled to drive down. They were so understanding and accommodating in getting me rescheduled. The staff was so friendly and welcoming upon my arrival, offering beverages to me and my guests. The bridal collection is so reasonably priced and gorgeous. I found my dress here and was able to order it online later after giving it some more thought. Then it shipped direct to my house within 5 days when it takes most bridal boutiques at least 6 months to get your dress in. Can't recommend this place enough. The bridal accessories are also worth checking out.

If I could give them 10 stars I would!!!! Tara and Kate have helped me fix my account that has had issues for YEARS!! Your hard work is so appreciated!!!!! Thank you!

I am an Anthropologie connoisseur I have been to many across the country because I shop here frequently. This spot was conveniently located to my hotel I was geeked to see it there. It was nice and clean as usual. There was even a good sale going on. Con: my con here is while at the store no one asked if I needed anything or assistance. It wouldn't bother me as much if I didn't hear greetings to other customers. I will say one employee said hi as she was actually working making a display but that was one out of 12 non busy looking people. Granted no one has to kiss Butt but anthro is not cheap at all at least speak to patrons ...I was in there for 30m

Always a great experience from awesome candles to great summer sales! The sales team is always helpful.

Hi, I have to tell you the customer service is superior at North Hills Anthro. They are very helpful, in all cases, and super friendly. I feel good about going in there as they always make me feel welcomed. I love this Anthro. this store is a treat to visit and shop. Never had a bad experience there!

You can never go wrong shopping at one of these, bound to find something for everyone! Def drop in when on a casual stroll around NH.

If I could furnish my entire apartment with Anthropolgie I would die happy...As of now I can only afford a few random mugs and planters, and the occasional sweet smelling soap if it's on sale but that doesn't stop me from wandering around the store imagining the things i'd buy if I made three times the amount I do currently. This location is always very orderly, with several rooms of clothing, home furnishings and beauty items. The sale section lives in the back, jammed in what looks like it could be a closet compared to the rest of the store. It's definitely out of the way and annoying to get around since you'll be sharing the space with at least ten other people trying to sort through the sale items. Customer service at this location is generally very good, i've been ignored a time or two while trying to get into the dressing area, but usually it's because the girls are focused on someone spending waaaaay more money than myself (so really who can blame them if they get commission or sales bonuses). The front counter usually goes pretty quick and they take a lot of care in wrapping breakables which I appreciate. All in all while I can only afford like 5% of Anthropologie I will always love window shopping and picturing all the amazing things i'll buy when I get a raise...Or a second job...Or hit the lottery.....

I have loved this Anthropologie since before it even opened. Driving through North Hills during its construction just to check on the progress for when I wouldn't have to drive to Durham every time I wanted to pop in. I'll be honest, I am not what they would consider a big spender (I love a good sale) but I am a long time loyal customer who probably has dropped quite a bit in the 15+ years I've been shopping the brand all over the country. I have been following the slow decline of this location for a while and it breaks my heart. They have made quite a few poor business decisions over the last few years and unfortunately this is the end of my time visiting this location. They recently promoted a new manager who in no way compares the previous one. Any time I would go in the past I was always met with smiles and assistance (even if they couldn't do anything to help me they were always kind). Now I feel like a criminal every time I walk in. Met with eye rolls, no greeting, and when I recently asked a question I was met with contempt and when I expressed my concerns I received an apathetic, 'Okay.' Which was such a bizarre answer - I couldn't tell if she didn't understand me or even worse didn't care. They also recently decided to devote 1/2 of their store to bridal 6 mo after a small affordable bridal dress shop opened up next door - not real subtle. Now half of their store is inaccessible without an appointent - replete with a little sales bouncer to keep out the non--bridal riff raff. They don't have separate dressing rooms for the brides so if you're not there for that you feel like a second class citizen. Also, I'm sure the brides would appreciate (and they deserve) to have their own place where they can have space to try on with friends and family, drink Champaign, and celebrate. This stores current set up doesn't serve either clientele and it honestly looks like mass confusion most of the time - both groups deserve better! Surely, they can understand that alienating your bread and butter clients in favor of a one time bridal experience will not bode well for your future bottom line. I know that retail is always on an ebb and flow and honestly I enjoy the brand so I hope they see the consequences of these decisions and take the steps to corse correct. Until then, spend the extra :30 to go over to the Southpoint location - where the staff and selection is amazing!

I am a big fan of this Anthropologie shop! It's huge and you can really get lost in there. As Brittany mentioned the home section is really awesome at this location. Everything from dishes to pillows all beautifully displayed in their very own room. I'm tempted to buy all sorts of new plates every time I go in, the designs are always unique and colorful. I feel like their clothing hits a large variety of styles. My mother-in-law even enjoys shopping at Antho and our styles couldn't be more different. Some things I feel are a bit over priced like $125 for a tank top, but you can find some nicely priced items mixed in as well. They generally have a whole sale room that stays pretty stocked. The associates are friendly and are always there to lend a helping hand if you need it. This store is also a great place to pickup a birthday or hostess gift. They have a huge section of candles. I was surprised the first time I saw how many they stocked. If you can score a parking spot right out front, lucky you!

If you are a young boho stylin' professional, you know about Anthropologie. What you may not know is how FABULOUS the help is. They always go the extra mile and are friendly and helpful. Thanks Abby for helping me find my purse after I left it in the dressing room! I will definately be back.