Antica Locanda dei Mercanti

Sadly, we only had one night in this quirky hotel that sits cheek by jaw with offices in an old building. Don’t come here if you are seeking handicap accessibility. Fortunately, we are both healthy and active. Our hotel room was absolutely wobbling. The exterior wall was all glass and we had a lovely terrace all to ourselves. The location is absolutely unbeatable. I am sure we’ll be back to Milan and when we do, we will stay here again. The desk staff was exceptionally friendly and helpful. The location is absolutely unbeatable.

I loved this hotel not only because it’s at the heart of the city, but also the service was super great! Staff was super friendly and showed us about the city and highlights.Complimentary breakfast that has so many variety. The room was large and cute, though we had some issues with warm water at night and AC. Overall I would definitely recommend this place

Terrace is large. beautiful and bigger than actual room. We were there when it was 100 degrees and the air conditioning worked great. Room is small and bed is very firm. Breakfast was breads, meat, cheese, choice of eggs and yogurt. Staff is helpful. Great restaurant recommendations. Definitely go to La Brisa. In order to access the elevator/lift you have to climb about six stairs.

A fabulous boutique hotel in the heart of the city. The terrace room was lovely and provided a restful spot away from the hussle and bustle. Breakfast was beautiful with fresh fruit and lovely homemade cake to go with a stellar cappuccino. Staff were very friendly.

This was such a unique hotel. We stayed for two nights before flying home after completing 2 weeks traveling in various cities. At first, the concept can feel strange as you go into a beautiful apartment building and walk up one flight to the reception area. But the staff is very attentive and willing to help you with luggage. We stayed behind the reception area in a very spacious room with high ceilings and a unique layout. It was great to have a couch to relax on after exploring. There were also books in our room. It felt like home. The staff is very kind and will advise you as needed. The breakfast was the best! Fresh squeezed orange juice, delicious croissants and made to order eggs. They also had a delicious carrot cake one day that we can’t stop talking about. The breakfast lady couldn’t do enough for you. True European hospitality! The location is excellent and walkable to the shopping and Duomo. So happy with our choice and highly recommend for a unique experience!

We loved this hotel!! Our hotel room was small but perfect for 2 people. The little patio with all the flowers and plants was so beautiful and we loved the paint on the walls and ceiling, it was so creative! The walls I believe are thin but it was no problem. The ladies working the reception were kind and positive and so friendly! The one who checked us in and out gave us great recommendations of what to see and where to eat. She also helped call us a taxi to get to our train station. It’s not an obvious hotel but is so close to the Duomo and Castello, and Brera with all the neat shops and restaurants. If you like a nice hotel and don’t mind things being different than a chain hotel, this is for you! 10/10 recommend!

It is important to understand this and the previous 2 reviews. This isn’t a normal hotel, it is accessed via a common lobby and staircase all undecorated so it feels very derelict. Also no real lifts / very small and claustrophobic so it is a staircase climb with bags. The room we had was basically a large room with a bed in the middle / no side tables so phone charging adjacent not possible. The bed had a strange rail on one side at the top which meant you couldn’t get out without shuffling to the bottom of the bed or hopping over. The staff were disinterested - at least our manager on a Sunday night - we asked for robes - with bad grace one was brought and we had to ask for another. So be aware this isn’t a hotel more of an Airbnb. You need to be fit and mobile to get up and in the rooms and the hotel staff and quality is poor.

I loved this hotel very much! The staff was always very kind and helpful, the breakfast was superb and the room was great. Also, this hotel is in a great location - close to the Duomo and the Sforza castle and also to two metro stations. Highly recommended!

Greate stay and loverly staff. Choosen for the excellent review on Booking.com. Pleasent say. Will recommend.

We just returned from a 6 night stay at the Locanda. The location was perfect and it was so easy to walk to all favorite locations. The hotel staff, mainly Eri and Alex could not have been better. They were not only informative and helpful, but also caring and efficient. They feel like friends and we have received a lovely email thanking us for our stay from Alex who saved the day by getting "Last Supper" tickets at the last minute as my husband missed our tour. We were given a beautiful room by Eri whom I called before we arrived. She was so accommodating and the room was superb!... A beautiful suite. When there was noise above us from a lady with hard soled shoes on the wooden floor, Eri went right up , explained the problem and it was immediately rectified. The server, Maria, was wonderful.We highly recommend this treasure of a hotel .

did not honor reservation First it is a quaint hotel in a good location. although, getting your luggage up to the 3rd floor lobby is not any easy task. an ancient 2 person-no luggage sized elevator can be a trying experience with no bell hop. However, they did not honor my reservation for a smoking room. so if you truly have a preference watch out. they then tried to put me in an inferior worn looking non-smoking room and told me to put my head out the window to smoke. imagine paying good money for what you thought was a smoking room and being told to put your head out the window. i asked for another room. they then wanted me to pay extra for their Terrace room ( which is sparse but very nice) so i could sit on the terrace to smoke. i finally agreed only to have them force me out of that room 10 minutes later. after a wait they deposited me in an unfinished small room with dry wall dust on the floor, a dark blocked-in court yard view with contractors working outside my door in a building 2 doors or more down... making me drag my luggage everywhere. It was not a pleasant comfortable room so i checked out early to be told that i had to pay cash for the room that i booked with a credit card. after much discussion, the Locanda agreed to take my card for payment, but get this, tried to charge me a credit card use fee!! what is this a gas station? So if you want your reservation and room request honored this is not the hotel for you. i found a much nicer hotel for less money in a better location.