WEI-HUNG H.
Google
I generally avoid leaving negative reviews, but this experience was so frustrating that I feel compelled to share it, despite the many positive reviews.
We were the first group to arrive at the restaurant, out of a total of four groups that evening. We ordered a salad, a soup, and two main dishes and then waited. After nearly an hour—while groups who arrived later were already served—we still had not received anything, not even the salad. It was eventually revealed that our order had not been processed at all. During this long wait, no waiter or waitress checked on us or showed any concern, despite passing our empty table several times.
Being told it is the best restaurant in town, yet beyond the ordering error, there are still a few things worth complaining:
1. The tableware was not clean; there was visible grime along the edges.
2. The food was acceptable but fell short of our expectations, and certainly did not justify the restaurant’s reputation. It was nowhere near good enough to compensate for the overall experience.
3. As compensation, we were offered two small cups of ice cream. Frankly, this did not feel like meaningful compensation considering the excessive wait time and the unpleasant experience.
Overall, if you are simply looking for exotic food, this restaurant may be worth a try. However, be aware that when problems arise, they handle in a god-awful way.