Antoperla Luxury Hotel & Spa

This place is a perfect mix of value and luxury. What you would expect at a 5 star beach hotel. Super clean, planned out and maintained. We were very surprised how clean and well kept it was. Our room was amazing, even had a private pool to ourselves (located on our terrace). Central spot just a 2 minute walk to the beach without beach front prices. The front desk staff were above exceptional! The young-man who assisted us was so professional and a true expert at what he does. The hotel should be so proud at the face of their business. The breakfast buffet had great options and often left us full until dinner. The staff at the buffet though sometimes made us feel a little uneasy by being right on top of us while we were in there. Not sure why they have to watch the guests so closely but it was the only thing that bothered us. Overall, would highly recommend this hotel for its location, staff and cleanliness!

This is advertised as 5 star and pictures are great but at best, this is a 4 star property. |We paid for a jetted tub/dip pool room and were disappointed that we were positioned on a main footway with no privacy for the tub and with the position of the room and buildings, we never got any sunlight which made the water in the pool freezing cold and unusable. I raised this with reception and asked for a change but they applied no effort and told me we could move rooms but at a cost of €100 per night (€800 for us!). I asked to speak to a manager and I'm still waiting...nobody ever came to discuss the matter and find any way of appeasing me. There was this general arrogance from the receptionist that "it is what it is, deal with it". |Our room also lacked natural light and the window we did have was on footpath looking into the bar so it was very much a case of keeping shutters closed and lights on. See pic. |Breakfast was OK, nothing special, lacked variety for a week, same basic selection. |Water...! We were given 1 bottle on arrival and told that they won't supply any more but welcome to buy our own. We did that and then got a row at the pool on 3 or 4 occasions that we had water not purchased on property and due to "tax laws" we had to either hide the water in bags or drink at our room- see above point of not having a great space to enjoy refreshments. |The bar was super expensive, €28 for a whisky and rum/apple juice. |The physical hotel is beautiful and this place has so much potential but it feels like management are penny pinching and not training staff correctly. My top recommendations would be; |- provide a bottle of water each day to each room. This is standard 5 star practice and the cost to guest satisfaction returns would be significant |- lower bar costs, so prohibitive that it was rare to see people using the bar at all which meant staff were constantly just standing around doing nothing |- train staff to go around the pool and offer drinks, snacks etc. We literally sat by the pool for 7 days and were never asked once if we wanted anything. The money the hotel is leaving on the table is incredible! More reasonable priced drinks, plus staff trying to engage with customers is a recipe for lots of money for the hotel! |- train staff- more smiles, more engagement. It felt more like we were staying in a self catered apartment than 5 star hotel. ||Would I stay again...not based on this experience however with improvements then yes.

This hotel was the best, it is very clean and everyone was very friendly. Starting off with the breakfast, the food was lovely and had a range of different food which was lovely, and the service was very good. ||Secondly the staff were the loveliest people we have met! they were very helpful and when we unsure of something we’d ask them and they’d give us help. We went to the bar every evening and the drinks and cocktails made by the bartender (Thanos) was amazing and he was very professional and i had the best cocktails ever. The music was relaxing too and the bar wasn’t too noisy which was nice to chill.||This holiday has been the best and would definitely recommend coming to this lovely hotel. All staff were lovely, especially Thanos who was very helpful and had great service and was a very friendly guy, which we would like to thank him very much for making our holiday even better from the service. ||Only thing I would have to say is that the jetted tub and the pool was cold but when it was warm it was very refreshing to get into, so this didn’t bother us.

Nice location, nice pool, nice breakfast, ok rooms, great bar tender.||||that is where it ends. daily room rate the same as staying 5 days. that is ok. what is not ok is telling you on checkin “do not drink tap water”. and only give you one bottle for the 5 days. ||||i asked for a glass of water at the bar, they gave me a 1.5 litre bottle, their smallest, and charged me €3.5. Really!!!! I would be ok with a bottle in the room DAILY, or raise the room rate €10 and provide the necessity of life, water. Do not invite me to your place then gouge me on water. ||||So I was sitting at the bar with a €5 coffee and a small bottle of water I bought at a local store, my brother appears with his small bottle, sits next to me and is told he cannot bring his own water to the bar. ||||And at the pool, you are not allowed snacks and what not that you did not purchase at the hotel.||||My advice, pick any other hotel in the area. This is not how to treat guests.||||I guess I should have changed my reservation from one 5 day stay to five 1 day stays, got the daily free water, and had them change the sheets daily. it makes no sense. ||||and the sad part, they may have gotten a 4* review but wanting to making profits on water just isn't a smart policy.

Whilst the hotel was situated in a great location, and our room was superb as a result of the plunge pool option, our experience was marred by the poor customer service by some who were rude and unhelpful. |No atmosphere around the pool or in the bar..it was soulless!! |We were spoken to at times like naughty school children for bringing shop bought produce into the pool area, and deigning to try and fix a pool parasol. The limited availability of bottled water was appalling and short sighted and the ridiculous prices sought from the reception ordered taxi’s a disgrace. We requested a taxi to Fira and were quoted a price, another couple also booked separately and were charged a similar fee… my view,..one taxi, the fare should have been shared. Not a view shared by the taxi driver. Needless to say he had no repeat business from us. |In short a lovely hotel but let down by the service and archaic rules.. We won’t be back!!

Highly recommend! The hotel is so beautiful. The staff went above and beyond to assist us. We had a great brew each morning and dinner recommendations each evening. It was too cold for the personal pool but I’m sure it’s lovely in the summer. We walked the beach road and enjoyed the view.

Arrived as a special birthday. Room backed on to a building site. 3 cement Lorrie’s arrived over 3 hours, then the smell of diesel whilst in our private pool. Spoke to the guy at reception who was so un helpful and couldn’t be bothered. Told us that this was out of his control? Offered us another room for £100 euros a night extra which was worst than the original room. One bottle of water for a week! What a joke. Should have had a bottle each day. No coffee in the room although a kettle?? Breakfast ok. All cold, coffee machine took about 5 min to fill your cup up, really poor. Had to set are own table up for breakfast whilst staff stood around. Felt really uncomfortable as a man just stood and watched over us the whole time we had breakfast each morning. Not able to have our own soft drinks or crisps by the pool. Food served at the hotel over priced and disgusting. Happy to return home. Please don’t bother with this hotel. Lots of better five star hotels around. Staff not really bothered to help regardless of complaining. Will definitely not be returning. Even asked to speak to the manager who we were told he’s gone home ?? Not even to be offered an alternative time to speak with him.

Generally a lovely place |Relaxing vibe , overall decent service . |We experienced good massages in the spa, a nice room , excellent cleaners , a nice room pool , frequently empty main pool - of course these are cold but alright once you are in 😀. ||So loses a point for - ||For a high end resort why not just add a large bottle of water per room per day . Saves the guests having to go out and buy it and you can stick the 7 euro on the weekly cost and no one will bat an eyelid. ||Breakfast - |Good choice but seems like there is a priority on keeping the fried eggs stocked as opposed essentials like cups, saucers, cutlery , glasses , bowls . There was not a day when I don’t have to ask for at least one item. This takes minutes and makes a smooth holiday for your guests. ||Coffee machine - |The slowest coffee machine known to man . |Modernise , get a decent one or 2 and your guests won’t be left waiting in the half a small cup your current machine gives out. ||Will highly recommend if they fix these things - I will be watching reviews to see if they do before 2026 booking .