rbrbo
Google
This hotel is nowhere near 4-star standard and absolutely not worth the money I paid. What was supposed to be a comfortable solo holiday stay turned into one of the most frustrating and disappointing hotel experiences I’ve ever had.||I was placed in two different rooms during my visit, and shockingly, neither of them met even the most basic expectations for cleanliness—something that should be a given at this price level.||||The first room was appalling. It was visibly dirty, with stains on mirrors, doors, furniture, curtains, and even the TV screen. Some furniture was broken, and a lamp had exposed wires hanging from the ceiling. To make matters worse, the shower drain was clogged, making it impossible to shower properly. When I immediately reported these cleanliness issues to reception, housekeeping came but made only the slightest effort—one mirror was wiped down, and that was it. Everything else was left exactly as it was.||||The next day, after another complaint (and even discovering that the room phone didn’t work), I was moved to a second room. At first, it looked fresher, but it quickly became clear that standards were no better. There were still stains on the tables and mirrors, and to my disgust, I found long strands of hair from a previous guest stuck to the shower wall and the hair dryer. These were obvious, visible issues, yet the hotel’s housekeeping ignored them.||||What shocked me the most was not just the poor condition of the rooms, but the total lack of care. It felt like this hotel has no standards for cleanliness whatsoever and is only interested in taking guests’ money without delivering on the 4-star promise they advertise.||||After two nights of feeling uneasy and stressed in dirty rooms, I decided to cut my stay short. Sadly, I was told the remaining nights were non-refundable, so I left with both my holiday ruined and a significant amount of money wasted.||I cannot express enough how disappointing this experience was. Instead of enjoying my trip, I spent it dealing with frustration, dirt, and a hotel that simply doesn’t care.||||If you value your money, your comfort, and your peace of mind, do not book this hotel. It is not 4-star quality—it is a rip-off.