Apart Hotel Del Arroyo

This was a perfect place to stay when we first arrived in Argentina after almost two days of traveling. The room was spacious with a seating area and kitchen so that we could have breakfast in the morning before we left for our day activities. We loved having a view of the lake and Mariano was very helpful in getting us in touch with a taxi to get into town. We ended up being a bit farther away from the main town area that we realized, but we were very happy with our stay!

The apartment was roomy, comfortable, and very clean. Nicely equipped kitchen. The whole property had a homey feel - the owners all were great to talk to and work with. Of course there was a friendly dog. They rent cars right at the property which made it easy to get around; helpful since there were not too many restaurants within easy walking distance. The property is not right on the lake; it is across the street and the apartment I stayed in did not really have much of a view. I would recommend getting a 2nd floor apartment if possible; my apartment faced the parking lot and the exterior walkway to other units passed right in front of my windows; not much privacy.

Nice big room. The owner was very helpful. Wish the hotel was on the lake side of the highway. Very reasonable. Easy access to town via bus or remis (not quite a taxi and cheaper) We had our laundry done. The owner was willing to start the hot tub for us but we realized we would be to cold walking to and from the room

My wife and I lived and worked in Chile for a number of years. We had to make numerous trips to Bariloche. A friend recommended arroyo apartments. Mariano and Susana were such warm and friendly host. They quickly became very good friends, and even found us a cabin when they were full. Their helpful and caring demeanor and kindness had my wife and I and eventually our kids traveling there for vacations numerous times. Mariano and Susana are always willing to do the extra things to make the stay a wonderful experience

Where do I begin with this awesome place? Never have I felt so at home and a part of the family when staying at a hotel. Mariano and Susana, the inviting couple and live-in owners of the cabins, went above and beyond to make sure my mother and I were comfortable and went to all the right excursions. They aren't paid by any companies to advertise for excursions in the area, so their recommendations are always honest and exactly what you're looking for. Anytime I needed advice, their door was always open.||||Also, they leave four pieces of Rapanui chocolate out every day when the maid comes by, which is an wonderful treat to come home to. They leave a "bottomless" basket of muffins and crackers in your cabin as snack/breakfast. The hotel office has many coupons, a wine rack free to drink from as long as you replace it with any bottle of your choice, a printer and shelves of DVD's and books. The cabins were beautiful, cozy and allowed in a lot of natural light. I could go on and on. Thank you for your generosity and hospitality Mariano, Susana and family! (from Catherine)||||P.S. Their sons, Mariano and Juan, own a rental car company (Del Arroyo Rental Car) that charges less than the surrounding companies in Bariloche to the guests at Del Arroyo. We paid 4,000 pesos for a manual Toyota for 6 days, and Juan changed our American dollars at a rate of 14 (the rate in Bariloche at the time). So, the math comes down to $285 for six days, which was within our budget for a rental car. Taxis are very expensive there, so I would recommend renting a car from them. Just email Susana after making the booking and Juan or Mariano will be waiting for you at the airport with the car.

Lovely experience!! Owners were so hands on and attentive. Rooms are well equipped with everything you need. Location is ideal, not too far from city center or the treks around the national park.

We stayed here over Christmas, which was peak tourist season - as we tend to be last minute travelers who go with the flow, we were especially appreciative of the effort the staff here put into finding us a hire car at such short notice when almost everything was booked. The accommodation itself is comfortable but not flash and we liked being able to self-cater after two weeks of eating out. It took us a while to figure out how to use the oven, so some instructions on that in the cabin would have been helpful. Otherwise, this place was fine.

Mariano and his wife treat you like family, going out their way to make your stay great. |The good:|The room we stayed in was very big, nice little kitchen. |Great little muffins and chocolates every day. The service and friendliness. Bus stop right nearby. Massive bed. Netflix on tv was amazing. View from the room. And the heated pool. There is also a supermarket close by. ||The bad: |The room we stayed in was closest to the road so we had lots of noise. The toilet also leaked quite a bit. ||A great stay otherwise. I would definetly stay here again. Just get a room away from the road.