Apartamentos Luxmar

I was a little nervous after reading so many really negative reviews but honestly for the price we paid I have absolutely no complaints. There were coking facilities, a nice balcony and plenty space for our things. It was a little chilly with the ceramic tiled flooring but I can imagine this would be ideal in the summer months and the hotel provided extra blankets in the rooms so we were warm enough at nights. The woman on reception was kind and helpful. All in all if you’re looking to travel on a budget I’d definitely recommend!

Don't expect to much it's basic and budget. Staff are lovely. There is no wi fi in rooms. No security at all. Reception closes at midnight. Rowdy drunks at silly o clock. Rooms very dated and tired. Cleaner doesn't know how to clean and needs to order some bleach. Place has no bed bugs however silverfish are all over the place so needs pest control asap. Owner is out of touch and seems unbothered by criticism. Change is needed but I get the feeling it's stuck in the 1970s.

upon arrival the staff were on the phone laughing and carrying on. they took our passports checked us in while still on the phone and just pointed to the lift to were we needed to go to our room. opening the door i was horrified and the lack or cleanliness. the floors were not swept or mopped there was stains on the walls. we has 2 single beds and only given 1 towel. i went to reception and explained the apartment was not in a clean state to be rudely interrupted and was told there was nothing wrong with the room and it was clean and all rooms come with single beds. i asked to be moved and was told no until i said i was going to make a formal complaint to on the beach and was then given another room. to my horror this was even worse than the first one. there was dirt all over the skirting boards and walls there was mould all over the tiles in the bathroom and the window was broken. the kitchen bench was split and dangerous. there was no cooking equipment apart from 1 pan that had not been cleaned and full of food. stain in the cupboards and the microwave was growing its own penicillin. clearly the facilities were unable to cook in. leading to having to eat out every day and night The patio door did not lock which made is feel a little uncomfortable. one of the beds was not stable and screws sticking out the sides. the mattress was full of holes.. on my way to reception i looked around the hotel and to my disgust the pool was in a deplorable state full of algae and unable to use. the sun loungers were full of foist and filthy. overall just disgusting. i approached the desk to discuss my concerns and was very abruptly told what there was nothing wrong with the apartment and if i was not happy then i should go to another hotel. i told then it was very cold and they basically said use a blanket. to which we did and were confronted with bed bugs and bitten alive. i was appauled that the staff thought it was acceptable to speak to me in this manor and it was very unprofessional. this holiday was meant to be a time for relaxing and time for me to mourn the death of my mother but it turned out to be the holiday from hell. i would strongly advise anyone to avoid this hotel at all costs.

After seeing all the terrible reviews I was a little concerned but I was shocked! The room was clean and basic, for what you pay it’s all you want really, the balcony is huge which is great. Staff were very polite and helpful during our whole stay. The pool was great, spacious and deep, fun to swim in! The hotel is located in a great spot where you have shops minutes away and the strip and beach a short walk to aswell. Would definitely stay here again for the price!

In all honesty i think the reviews on this apartment are way too harsh. Me and my partner stayed for a week and it was honestly amazing! I think you get what you paid for if anything you should be paying more, the rooms were clean and big and the balcony was massive - bigger than half of the 4 star hotels around the area. The pool was clean, deep and well kept and everything is in walking distance from the apartment. My honest opinion is half of the negative reviews are people expecting to pay very cheap and get a 5 star resort experience! Lastly, the staff were very friendly and nice - you do have to pay a €50 deposit on arrival however it wasn’t a hassle to get back as other people have said. All in all, a very pleasant experience and i would return to stay here again in the future :)

This stay completely ruined our holiday. From the moment we arrived, the apartment was in an appalling state. There was absolutely no heating, and the room was freezing cold day and night. When we tried to raise the issue, the staff were rude, unhelpful and showed zero concern for our comfort or wellbeing.||On top of that, the balcony doors didn’t even lock properly and kept opening on their own, which made us feel unsafe for the entire stay. We also couldn’t use the water properly on the first day, so even basic necessities weren’t available.||The accommodation itself was filthy, with cockroaches actually running around the bedroom – completely unacceptable and a major hygiene concern. The whole place felt neglected and uncared for.||What should have been a relaxing holiday turned into a stressful and miserable experience. We spent our time dealing with problems instead of enjoying our break. I would never stay here again and I strongly warn others to avoid this place.

Absolutely disgusting hotel, rooms need a serious upgrade their was no heating went in November and literally froze in bed had to ask for more blankets and they said the heating wasn’t working. The pool and sun loungers were minging. The best thing about this hotel was the staff they were lovely but I’d never stay here again feel like I need fumigating after leaving.

This was our second stay at the Luxmar and I must say it has gone down hill. As you walk into the reception this is lovely also the bar and dining area are lovely too, but… upstairs is a different matter, there was rust around the plug hole in the bath, rusty radiators, rust around the fridge. The mattress slopped on one side it felt like I was sleeping on the side of a mountain and the pillows were awful to sleep on.