Aparthotel Adagio Basel City

Apartment had everything we needed, staff were helpful and it was nice to be on a quiet street to get a good night's sleep. We liked the size of the room, and that there was somewhere for us to prepare and eat breakfast (the pull out desk/table was especially useful). Having a Smart TV would have raised the room rating to a 5 stars.

The location of this hotel is very convenient to walk around and tour Basel. The room is spacious, the bed is comfortable and the wifi is very reliable. The down side of this hotel is the parking... To gain entrance to the parking you have to get out of your car to scan your key card to open the gate and then hop on your car again, this process is very inconvenient. A warning to everyone about the shower... It is very slippery and challenging to get in and out or because the tub wall is quite high and there is no grab bar nearby to stabilize you. The sink is showing its age with wear and tear as well. The on-site laundry and gym facilities are very convenient. For laundry you can select 1 of 2 options, you wash and dry yourself with the 2 machines in the basement (washers are Electrolux) or you can utilize the hotel laundry service where they wash for you. I opted for washing myself and needed detergent and it cost 10 CHF. Breakfast here is very expensive at 28 CHF and there isn't a lot of options. I would. It recommend the hotel breakfast. There is no dinner at the restaurant but not a problem since it's so close to so many restaurants.

Great location with lots in the area. Spacious garage below with good member rate parking. Stay included a Basel card for free public transport and reduced rate attractions. Comfortable room. Staff especially friendly and helpful :)

The rooms were spacious and perfectly suitable for a family of 3 (husband wife and kid). Located quite closely to Basel SBB and in peaceful surrounding.

The staff were so friendly and helpful. They even lent us a screw driver to do some repairs to my suitcase. The Basel card was a huge bonus.

Pleasant, well appointed apartments. Good, firm beds. The breakfast buffet has a good selection of hot and cold dishes

We booked the non-refundable option for Adagio and unfortunately have gone through a very rough time with our family. I contacted them well ahead of time and shared what has happened. They showed zero compassion, would not even give us a partial refund, even though the booking is months away. Very disappointed, you would hope that a large business like this would show a bit of support in these situations.

Excellent room, clean, comfy bed and polite team. I enjoyed the stay so much and highly recommend it.