Apex City of Edinburgh Hotel

We had an absolutely fantastic stay at the Apex Hotel in Edinburgh. The room was extremely well-equipped — everything was thought of, from shower caps, a hairdryer and lovely toiletries to a full tea and coffee setup, biscuits, an iron and ironing board, and even a minibar with complimentary water. It really felt like the hotel had gone the extra mile to make sure guests have everything they need. What truly made our stay exceptional, though, was the service. The staff consistently went above and beyond to make our experience special. After our first night they even messaged us to ask how they could make our stay even better. I mentioned that it was my sister’s birthday, and they surprised her with chocolate and a balloon in the room such a thoughtful and personal touch. We were also given an upgrade during our stay, which we really appreciated. Every member of staff we spoke to was warm, genuine and incredibly helpful. In the afternoons there were complimentary refreshments with treats, which added to the welcoming atmosphere. Overall, we felt genuinely cared for as guests something you don’t experience everywhere. If I were to suggest anything (and these are definitely not complaints), a slightly better-equipped gym for people who enjoy strength training for example a pull-up bar and a few more weights would be amazing. And in the spa area, the pool was a little on the cold side and a separate relaxation area near the sauna would be a lovely addition. But again, these are just small ideas for improvement the stay itself was truly outstanding. The location is also perfect: very central, close to the station and the main shopping areas. All in all, a real 5-star experience. We would happily stay here again and highly recommend Apex Hotel to anyone visiting Edinburgh.

I had a great stay in this hotel. The check-in process was fast and staff was helpful. The room is spacious and comfortable. It has a large bed and toilet. I can open 2 luggages at ease with enough space. It’s in old town area and require 15-min walk from the train station. I’d recommend this hotel to all travellers!

My husband and I stayed for 2 nights. Our room was really nice, had everything we needed, water fountain outside our room and they give you a jug you can fill which fits in the fridge. Modern decor. Good location to attractions. Small car park (£20 a day extra). The little duck was a nice touch. I'd definitely stay here again.

Beautiful hotel at a prime location in the heart of Edinburgh. Just a few steps away from the Victoria Street and the Edinburgh castle. Checking in and out and very fast and simple, and the staff were extremely friendly. The room was spacious and comfortable, and the heating system worked perfectly. The shower had good water pressure, and the bathtub was quite large. Reasonable price compared to other options, and we felt very welcomed. Would most definitely recommend and come back for a future stay. Thank you so much for such a lovely experience!

We stayed here for 2 nights in November and overall an excellent experience. Perfect location, spacious and good quality rooms, very clean. Will also provide complimentary fresh milk which was a nice touch. |The only slight negative we found was that the hotel was absolutely boiling! The temperature seemed to be centrally controlled, so we had our heating off all of the time and the window open even though it was very cold outside.

I had a wonderful stay during my three-day visit to Edinburgh. The hotel is located right in the heart of the Old Town, which made exploring the city on foot incredibly easy. The room was clean and comfortable, and the staff were friendly and helpful. I would definitely stay here again.

||We had a wonderful stay with truly exceptional service. The entire hotel staff was kind, professional, and helpful throughout our visit.||||I would especially like to recognize Habib at the reception, who was always attentive and welcoming, greeting us with a warm smile. He went above and beyond by helping us organize a birthday surprise, recommending a restaurant, and arranging a table reservation for us.||||Natalia from housekeeping kept our room spotless and added a delightful personal touch with her cheerful towel art surprises, which made us smile every day.||||Thank you for making our stay so memorable.

Great hotel in a fabulous location. Only a minute's walk to the well photographed picturesque Victoria Street and then a little bit further to the castle. The Grassmarket area is lively with bars and eateries and had a market on while we were there at the weekend. The hotel is very clean and well presented. The breakfast was amazing and had beautiful views out to the castle. The staff are all very helpful. Rooms are comfortable and warm. It didn't have a bar or restaurant, but it's sister hotel just 10 seconds walk away, had both these and a pool which guests could use. I highly recommend the hotel.

Absolute wonderful location in the middle of everything. Was worried a bit that it might be loud from street noise but it was perfect. The staff were brilliant and made our time in Edinburgh welcoming and memorable. Highly recommend!

Stayed here 2 nights on a recent visit. Nice and clean. Friendly staff. Comfortable room. Water filling stations on each floor is a nice touch. Breakfast in the morning had hot fresh food and juices as well as the ability to order from The menu. Bar area large for an evening drink. There is a small gym, and pool for use as well. Located right by Grassmarket it's very easy to walk to pubs, restaurants and Victoria Street.

Hotel is in a great location. Staff is friendly but the hotel is tired. Compared to the Apex property we just came from in London this property needs some TLC. You can tell it's been a while since anything has been touched up in the rooms looking at the paint around the doors and inside cabinets. Floors are all marked up. Hotel is peaceful. Within walking distance to a lot of things you'd want to see in Edinburgh.

We stayed at the Apex City for 4 nights-mostly weekdays. The location on Grass market was perfect- just a 5 minute walk from the Royal mile, shops, restaurants & Castle. They also have their sister hotel (Apex Grass Market) just a couple of doors down the street. We got the City plus rooms & they were modern & a good size. We thought we would be getting a front window with a city view but ended up with a side window and partial view of the castle. So double check the room style description. Ultimately at $200 USD for "City Plus" you're paying for air conditioning, mini fridge & room size & overall for the location. Our room was clean with up to date furnishings & a large TV with ample amount of channels. Having an iron & board in the room was a nice touch. If you want a workout, you'll need to go to the sister hotel as the exercise facilities are there. They do have a restaurant with a full bar and a decent TV/lounge next to the restaurant. Check in and out was smooth overall and staff was friendly.

Great service and cleanliness. I love a nice and quiet room and this hotel offer good service, nice size rooms and hotel is located close to loads of bars and resultant and minutes away from the castle. This good place and now one of my favourite hotels.

Centrally located in Grassmarket, modern, clean, and an extremely helpful and friendly staff! Breakfast is available in the hotel including the infamous English Breakfast. We enjoyed our 4 day stay there and would highly recommend it to our friends.

Great location, but didn't meet the mark. Checking in was a nightmare, rooms need repair, bathroom was fool smelling, and towels were dirty. The hotel just wasn't worth the price. Not terrible, but not awesome.

Great location and very friendly staff. Room was clean, serviced every day at flexible times - all in all exactly what we wanted and paid for. All with a wonderful castle view too

I struggled with the decision to give 3 or 4 stars - let me explain... TOP NOTCH location!! I could see the castle from my window! There are pubs and shops across the street... And the overall vibe is outstanding! The hotel was currently going through a minor renovation - not a problem - but once you get into the room the details are nice but very poorly executed - truly not a huge deal, but nevertheless, something worth noting... With this location you are pretty damn near walking distance to EVERYTHING!

We stayed in the basic room. Positives: clean and quiet. Daily provision of regular toiletries - AND a healthy supply of a mixture of English teas and Galaxy hot chocolate (mmmm). English biscuits on the side. Front desk staff professional. Negatives: No air conditioning only heating and a window that barely opens. If you stay here in summer, pay the extra and upgrade - where you will be provided with a/c. Location is good, the #2 bus right at street level near the hotel. Also, fridge does not come with basic room but if they have one spare they'll provide it (not guaranteed). Non-smoking property.

Superb hotel in a fantastic location! Just walk outside and take advantage of the Grassmarket bars and restaurants. You're also only steps from iconic Victoria Street and then city center and the new town are easily walkable and allow you to really soak in all of Edinburgh. The hotel is modern and rooms are very sizeable esp for European standards. Highly recommend this place!

Great hotel! Stayed here a month ago for a couple days and would definitely recommend and stay here again. Very clean and modern hotel. 10 outta 10

Bottom Line: There are many other centrally located hotels and rental apartments in Edinburgh, so I do NOT recommend risking Apex City Hotel's billing practices. PROs: The Apex City Hotel is located between all the top tourist attractions, restaurants, bars, and clubs. We loved the free internet and free computers. The rooms were nicely sized and well kept. The furniture was a little dated and worn. The reception staff were very nice, professional, and accommodating. CONs: The reservation staff are ruthless. We booked our 2 night stay prior to starting our trip and turned down their offer to book a third night at half price. During our trip, we decided to stop at Edinburgh a night sooner. Apex City Hotel referred us to their offsite reservation staff to the book the extra night. (Weird that they can't do it at the hotel, but ok.) We called and were disappointed that the reservation staff would no longer offer us the third night at half price. Moreover, we found out AFTER we got home that they treated our addition of an extra night as a modification to our reservation and charged us $64!! We never authorized this charge. I learned of it for the first time when reviewing my credit card statement. After several emails with their reservation staff, they are standing behind their charge. I couldn't believe it! We paid $455.96 for three nights at their hotel (NOT including the $64 charge)....in the OFF SEASON. I can't imagine what they charge during peak season. And I really can't imagine why they felt entitled to charging us for "modifying" our reservation by adding a night. We didn't get the rescinding of the third night at half off deal....but found the "modification" fee for wanting to stay a third night absolutely ridiculous. I had to contest the charge with VISA.

Hotels in the UK are expensive, however the Apex was very reasonably priced and still provided the same level of care as a 4 star hotel. The location is great and the bar is top notch. The rooms were huge by European standards and were clean and well kept. Unlike the much higher priced doubletree... Apex actually provided free in room wi-fi. That feature really won me over plus it was also 10 minutes walk to Edinburgh Castle. My only slight complaint was the noise level in the mornings, as people left their rooms to check out and catch the train. In fairness there was a convention there at the time and nothing spells rowdiness like a bunch of out of town business men and women away from their partners for a few days. Give this place a try, you'll be happy you did.

Very nice hotel! We were there on a 4 days trip. Everyone was very nice with us and always keen on helping. We had the scottish breakfast which was very good even though a little expensive. We'll definitely come back!

A nice hotel in a great Grassmarket location. Just a flight of steps up to Edinburgh Castle. We could actually see it from our window. Grassmarket has several pubs, which makes it perfect for an evening pint before settling in for the day. Room was pretty standard, but had everything needed. Bathroom was spacious , with a squeaky clean bathtub. Staff was courteous and helpful. A helpful tip - if you're walking to the hotel from the train station, do NOT go along the Royal Mile, even though on the map it seems like the easiest route. You will have to go up and down multiple, tall stairways. Best take the cab, or walk along some of the side streets. They can get steep though.

Very nice hotel, feels small, but comfortable. Large lounge/restaurant area, but I didn't have time to check it out. Room was very clean, good shower, clean linens and towels, etc. Extremely cordial at check-in, offered to hold my bags after checkout if I was touring the city. Highly recommended and very affordable.

Good breakfast, friendly staff, amazing location, nice rooms, a smallish gym (but it's there!), free internet, good vibe, etc.. BUT! What brings this hotel from a 3 to a 4 is the complimentary rubber ducks - need I say more? :-D

Had a buffet here a number of years ago but this week's visit was the first sit-down meal I'd had in this hotel restaurant. Ordinarily I'd not have chosen it but it's close to work and they'd a two courses for £8.50 deal on that suited my party's needs. The deal was available as advertised & the staff aware of it so no complaints on that score. Both the white & rose wine ordered were pronounced enjoyable. All meals were served with the minimum of delay (we were though practically the only customers between 6 & 7) and no-one could fault the presentation or taste. On the downside I think there need to be more than 3 oatcakes with the farmhouse terrine as it is a good sized portion you're served and the oatcakes were completely absent from the cheese selection I had for dessert. We also ordered chocolate ice-cream but received vanilla. All in all average but pleasant which is probably the best that a lot of such places can aim for seeing as the main income of hotels is from accommodation.

Perhaps a rather ordinary meal, but then again it is really just a holding pen for the hotel and I've always tried to avoid hotel-food as I have a deep rooted dislike for it. The whole thing was pleasant at best, but the oatcakes were so stale it almost rendered them inedible and it took a long time to be served so ended up not bothered at all with any pudding. As I expected with it's lobby feel, everything was over priced and could essentially be got else where, better and cheaper. If I wasn't trying to experience new exciting things in my home town I would've never gone in. If I hadn't I wouldn't have been missing out on anything more than a nicely made coffee and a uncomfortably quiet atmosphere.

Three friends and I came here for dinner, overall I was disappointed with the food. While it looked pretty it lacked substance. I was pleased we weren't paying full price for the meals. The place itself is nice, although tables are a little too close together. The staff were friendly.

Stopped in here and got a room same day. We were just passing through for one day and this place had what we needed. A room for three, a bathroom and a bed. We even got a little holiday rubber duck to toss in the backpacks! Super friendly staff and they were able to store our bags for us when we got there and the room wasn't available yet so that we could go and explore the city. We were there in the off season, so chances are we were just lucky... was a little pricey and located at the bottom of a GIANT hill, so that sucked. All in all, glad we found the place.

A good hotel in a great location. some rooms even have a view of the castle. friendly staff.

Apex City has a lot going for it - namely location, cleanliness, friendly staff and right across from several happening bars, restaurants, and attractions, not to mention a farmers market on Saturdays in the square in front. I felt like I lucked out on this hotel pick having never been to Scotland or Edinburgh and having chosen pretty much at random. They gave me a cot when my friends crashed with me unexpectedly for two nights of my stay at no extra charge. They also serve food late in the bar when I was starving after arriving from the States on a Thursday night. I stopped in at 10:30 hoping for some food and was made at home and got one of the best salads I ordered my whole trip, plus friendly conversation from the bartender and others at the bar. Why only three stars then? Well because I had the windows open on Saturday night and on the third floor it got a bit loud. Also, because you have to go to their sister property down the block to access the gym. Annoying. With that said I would probably stay here again if their sister hotel, the Apex International had no availability.

good city centre hotel. Ideal for business or pleasure,well appointed rooms,clean and with parking. Modern decor and quirky touches such as a Wiiin the foyer for visiting children(or men!) to amuse themselves with. Has a bistro downstairs, and an upstairs restaurant with stunning Castle views. Close to shopping,and opposite several eateries with al fresco dining,very villagey location feel.